New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just report everything and let them figure it out thats what i do

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That's actually good advice! NYS Department of Labor's system is designed to calculate partial benefits automatically when you report accurately. Better to over-report than under-report.

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I was in a similar situation last year and can confirm what others are saying about the 1/4 rule. Just to clarify the math for you Oliver - with your $320 weekly benefit, you can earn up to $80 without any reduction. Since you're making $240 ($15 x 16 hours), they'll subtract the excess $160 from your unemployment check, so you'd get $160 from unemployment plus your $240 wages = $400 total per week. That's actually more than just the $320 unemployment alone! The important thing is to report your gross earnings for the exact week you worked, and don't stress too much - the system calculates it automatically once you input the correct information.

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i had 2 go through this last month. nightmare situation. the number u need is 518-402-0205. BUT good luck getting thru lol. i ended up using this service called claimyr after trying for 3 days straight with no luck. they got me connected to someone in about 30 min and i was able to reschedule. website is claimyr.com if ur desperate like i was

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did you actually get your issue resolved after they connected you? or was it just another runaround?

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yeah actually got it fixed! the key is getting to a human. once ur talking to a real person they can usually help. its just GETTING to a person thats impossible without help

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I've been dealing with NY unemployment for months and here's what finally worked for me when I needed to reschedule my hearing: 1. Try calling 518-402-0205 (the direct hearings line) at exactly 7:59am and keep hitting redial until 8:15am. This narrow window is your best shot. 2. If that fails, go to your local Career Center in person with your hearing notice. The staff there can access the hearings system directly and reschedule you on the spot. I drove 45 minutes to mine but it was worth avoiding the phone nightmare. 3. As a backup, send a certified letter to the address on your hearing notice explaining your medical procedure and requesting a reschedule. Include your claim number, contact info, and preferred dates. At least you'll have proof you tried to contact them. The system is intentionally frustrating but don't give up! Missing the hearing without notice will automatically rule against you. Also document every attempt you make to contact them - screenshots of call logs, emails, etc. This will help if you need to appeal later. Hope this helps and good luck with your medical procedure!

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The NYS Department of Labor overpayment system is SO frustrating! They make it seem like you're automatically guilty and have to prove your innocence. I fought mine for months and they STILL took money out of my tax refund even though I thought I was following their appeal process correctly. Make sure you file that appeal paperwork exactly right!

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ugh that sounds awful, sorry you went through that mess

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I went through something similar last year. The key is to act fast on that appeal deadline - don't wait! When I got my overpayment notice, I immediately requested all my records from NYS DOL through their online portal. You can log into your NY.gov account and access your claim history, which will show exactly what you reported each week. Compare that against your actual work records to see where the discrepancy might be. Also, if you can't afford to pay the full amount even if you lose the appeal, they do offer payment plans. Don't panic - you have options!

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Sometimes i wonder if the real DOL and the scammers are playing good cop/bad cop 🤣 One is impossible to reach, the other won't leave you alone!

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LMAOOOOO this is the most accurate thing I've read all day

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fr its like nysdol be like "we'll never call you" and scammers be like "we'll call you 5 times a day!" 🤡

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You did the right thing hanging up! That's 100% a scam. I've been dealing with NY unemployment for months and they communicate through your online account or official mail - never cold calls asking for personal info. The fact that they got pushy when you wanted to verify through official channels is the biggest red flag. Real government workers understand security concerns and will never pressure you like that. I'd definitely report that number to the FTC and maybe block it. Stay safe out there!

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Also remember you need to be registered with the state job service and keep your resume updated. And if you're offered a job that's considered 'suitable work' you generally have to take it or risk losing benefits. The definition of suitable work can be tricky though.

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@Evelyn Kelly - Just to summarize the key weekly requirements since there's a lot of info here: 1) File your weekly claim by midnight Sunday at my.ny.gov, 2) Complete 3 job search activities and keep detailed records (company name, position, date, contact info), 3) Report ANY work or income even if it's just a few hours, 4) Be available and able to work each day. The job search log doesn't have to be on a special form - you can keep your own records as long as they're detailed. I'd recommend filing your weekly claim earlier in the week rather than waiting until Sunday to avoid any system issues. Good luck with your claim!

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