New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work with disability cases (not a lawyer just admin) and you're gonna have an uphill battle with the timing issue. But it's not impossible! Gather all your medical records showing when the disability started, any attempts at treatment, and documentation of why you couldn't file earlier (medical appointments, surgeries, whatever). Then you NEED to speak with an actual agent who can look at your specific situation.

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I went through something similar - had a work injury that took months to properly diagnose and by the time I realized I couldn't return to my job, I thought I'd missed the window. Turns out NY has provisions for "good cause" delays, especially when medical issues are involved. The key thing is you need to show that your delay was due to circumstances beyond your control (which dealing with a new disability diagnosis definitely qualifies as). When you call, emphasize that you were overwhelmed with medical care and didn't understand your options at the time. Bring documentation showing your diagnosis timeline, treatment schedule, anything that shows you were dealing with a serious medical situation. Also mention you're already in the SSDI process - that actually helps show the severity of your condition. Don't let people discourage you about the timing - I've seen people get approved for unemployment even after long delays when they had valid reasons. Your disability diagnosis and the time it took to understand your new limitations is absolutely a valid reason. Just make sure you can work in SOME capacity when you file (even if it's different from your mechanic job) because that's the requirement for unemployment vs disability benefits. Good luck! 🙏

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For anyone still experiencing issues, the NYSDOL has acknowledged the technical difficulties on their official channels. They've stated: 1. No one will be penalized for missing certification deadlines due to today's system issues 2. The main issue has been identified and partially resolved (database connection problems) 3. They recommend using the mobile app instead of the website if possible 4. If you receive error codes, document them and the time of your attempt If you absolutely need to certify today and cannot access the system, calling the Telephone Claims Center is an option, though wait times may be long. For fastest service, try calling right when they open (8:00 AM) tomorrow.

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Thank you so much for this information! I did manage to get in and certify about 30 minutes ago, but this is really helpful for others. Where did you see this official announcement? I couldn't find anything on their website.

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It was posted on their official Twitter account (@NYSLabor) and on the NY.gov service status page. They don't always update the main unemployment website with these announcements, which is part of the communication problem.

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Just wanted to share my experience from today - I was also locked out all morning but managed to get through around 2 PM using Firefox after switching from Chrome. What worked for me was clearing ALL browsing data (not just cache/cookies), restarting my browser completely, and then waiting about 20 minutes before trying again. The site was still really sluggish but I was able to complete my certification. For anyone still struggling, I also noticed that if you get logged out during the certification process, DON'T immediately try to log back in. Wait at least 15-20 minutes or it seems to trigger some kind of session conflict. Really hope they invest in better infrastructure soon because this stress is the last thing unemployed people need!

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been there! took me 6 weeks to get my claim fixed because of some stupid paperwork issue. just keep calling and eventually youll get thru

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I went through something similar a few months ago and it was incredibly frustrating. One thing that helped me was contacting my local state assembly member's office - they have caseworkers who can sometimes expedite issues with state agencies like the Department of Labor. Also, if you haven't already, try logging into your account from a different browser or clearing your cache, sometimes technical glitches prevent you from seeing important messages or documents they've requested. Don't give up on the phone calls either - I know it's exhausting but persistence really does pay off with these situations.

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Hey, not sure if this helps, but I heard there's a new program for people in certain industries who've exhausted their regular benefits. Might be worth looking into if you worked in hospitality, travel, or entertainment before losing your job.

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Oh, that's interesting! I'll definitely check that out. Thanks for the tip!

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I just went through this exact situation a couple months ago! After my 26 weeks ran out, I was panicking too. Here's what I learned: there's no automatic extension right now, but definitely contact your local career center - they sometimes have emergency assistance programs or can connect you with temporary work opportunities. Also, if you haven't already, apply for SNAP benefits and see if you qualify for any utility assistance programs in your area. It's not unemployment, but it can help stretch whatever savings you have while you keep job hunting. The waiting is the worst part, but don't give up! 🙏

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This is such great advice! I'm in a similar situation and didn't even think about SNAP benefits or utility assistance. It's so overwhelming when you're facing the end of benefits, but hearing from people who've been through it and made it out the other side really helps. Thanks for sharing your experience and giving some practical next steps! 🙏

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Check your mailing address on file too - sometimes if your address changed during the year they might have mailed it to an old address. You can update your info through the my.ny.gov portal and request a duplicate copy.

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I had the same issue last month! If the Tax Documents section is empty, try clearing your browser cache and logging out/back in. Sometimes the portal has display issues. Also make sure you're looking under the right tax year - they separate them by year. If it's still not showing up after a few days, you can also call the automated line at 1-888-209-8124 and request they mail you a copy, which usually arrives within 10 business days.

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