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I'm in a similar situation right now - had to quit my job to care for my grandmother with Alzheimer's. From what I've learned, the key is really in how you present your case to NYS Department of Labor. Don't just say you quit to be a caregiver - emphasize that it was an emergency situation where you had no other viable options. I'm still waiting to hear back on my claim, but my caseworker told me that having a clear timeline of events and showing you exhausted other resources first really helps. Also, if your employer has any documentation about why they couldn't accommodate flexible scheduling or leave, that can strengthen your case too.
That's really helpful advice about how to frame it as an emergency situation rather than just a choice to be a caregiver. I did try to work with my employer first to see if they could give me any kind of flexible schedule or leave, but they said they couldn't accommodate it since I was in retail and they needed coverage during my shifts. I should definitely include that information when I file my claim. Thanks for sharing your experience - it's reassuring to know others have navigated this process successfully!
I had a very similar experience when I had to quit my job to care for my disabled brother a couple years ago. NYS Department of Labor initially denied my claim, but I successfully appealed it. The most important thing is to gather ALL your documentation before you file - medical records, letters from doctors explaining the necessity of care, any correspondence with your employer about trying to get leave or accommodation, and proof that you looked into other care options like home health services or adult day programs. When you write your application, be very specific about why the caregiving was urgent and unavoidable - don't just say you chose to quit to help family. Frame it as "I was forced to leave my employment due to a family medical emergency that required immediate full-time care." The appeal process can take time, but it's worth it if you have the documentation to back up your case. Also, start applying for jobs now and keep detailed records of every application - you'll need to show you're actively seeking work regardless of whether your claim gets approved.
Glad to see you got through with Claimyr! I'm a newcomer here but just wanted to share that I went through something similar a few months ago. I missed a week due to a power outage during a storm and was panicking about losing those benefits. The TC-403E form that Samantha mentioned is definitely the way to go - I filled it out online and got approved within about 10 days. The key is being very detailed about why you missed it and providing any documentation you can. In my case, I included screenshots of local news articles about the power outage in my area. Don't stress too much - NYSDOL seems pretty reasonable about legitimate emergencies as long as you're within that 30-day window. Good luck everyone!
Thanks for sharing your experience, Freya! That's really helpful to know that they accepted news articles as documentation. I was wondering what kind of proof would be acceptable for a family emergency - sounds like any documentation that backs up your story helps. It's reassuring to hear another success story with the TC-403E form. This community has been so helpful figuring out this whole process!
I'm new to this community but going through the exact same situation right now! I missed my certification week due to being out of state for a funeral and I'm so stressed about losing that week's benefits. Reading through all these responses is incredibly helpful - especially learning about the TC-403E form and the 30-day window. I had no idea there was an official process for this. I'm definitely going to try the Claimyr service that Victoria mentioned since calling directly seems like such a nightmare. It's so reassuring to see that Grace and others have had success getting their backdated payments. Thank you all for sharing your experiences - this community is a lifesaver for navigating the confusing unemployment system!
hope it works out for you! the waiting is the worst part but once it kicks in you should get all the backpay from when you first filed
I went through this same process about 2 months ago and it took exactly 16 days from filing to getting my first payment. The key thing is to keep filing those weekly certifications religiously - I almost missed one week because I thought it didn't matter while under review, but thankfully caught it. Also, if you haven't already, make sure you have direct deposit set up because that speeds things up by a few days compared to waiting for a debit card to arrive in the mail. Hang in there, the wait is stressful but you should see movement soon!
I'm dealing with a similar issue but for a different amount. After reading through all these responses, I wanted to share what I learned from my research. The NY DOL has been having major system issues lately that are causing incorrect overpayment notices to be generated automatically. A few additional things to try: 1. Contact your local Assembly member or State Senator's office - they often have caseworkers who specialize in DOL issues and can escalate your case 2. File a complaint with the NY State Attorney General's office online - they track patterns of agency problems 3. Document EVERYTHING with dates and times of your attempts to contact them Also, @Harold Oh, the fact that the notice didn't appear in your online portal but came by mail is actually really important evidence that their system has errors. Make sure to mention that in any formal dispute letter you send. Don't give up! The squeaky wheel gets the grease, and persistence often pays off with government agencies.
This is incredibly helpful information, thank you @Emma Davis! I had no idea I could contact my Assembly member or file with the Attorney General's office - those are great ideas. You're absolutely right about the portal discrepancy being important evidence. I've been so focused on just trying to reach someone by phone that I didn't think about documenting the system errors themselves. I'm going to screenshot my portal again today to show it's still empty and include that with everything else when I send my formal dispute letter. Really appreciate you taking the time to research and share all this!
I'm so sorry you're going through this nightmare - the NY unemployment system is absolutely broken right now. I'm dealing with something similar and it's incredibly frustrating. One thing that worked for me was calling the technical support line instead of the main number. Try 1-888-209-8124 - it's supposed to be for website issues but sometimes they can transfer you to someone who can actually help with account problems. The wait times are still brutal but I've had better luck getting through. Also, since you mentioned you have emails confirming your eligibility for the supplement, make sure you print those out and keep multiple copies. Those are going to be crucial evidence if you end up in a hearing. The fact that nothing showed up in your online portal when you checked is really suspicious and suggests their system generated this notice in error. Keep fighting this - don't let them bully you into paying for their mistake!
Ben Cooper
Went through this last year. You need to file both a part-year NY return and a PA resident return. NY will tax the unemployment benefits you received while you were a NY resident, but not after you established residency in PA. Your best bet is talking directly to NY unemployment - I used claimyr.com to get past the phone tree hell and got answers in 15 minutes.
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Paolo Rizzo
I'm in a similar situation - moved from NY to FL in 2023 but kept getting NY unemployment through early 2024. From what I've researched, it seems like you'll need to file as a part-year NY resident since you lived there for part of the tax year AND received the benefits. The unemployment income should be taxable to NY for the period you received it, regardless of where you moved to. PA should give you a credit to avoid double taxation. Honestly though, with all the conflicting info in this thread, I'd recommend just biting the bullet and talking to a tax pro or getting through to NY unemployment directly to get the definitive answer for your specific dates and situation.
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