Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Nathan Dell
The whole system is so slow honestly. Even when employers respond on time it feels like everything takes forever. I've been dealing with unemployment claims for years and it never gets faster just more frustrating.
agreed!! the website is always crashing too when you try to file your weekly claim
Thais Soares
I went through this exact situation about 6 months ago. The 10-day rule is definitely real, but here's what I learned - the clock starts ticking from when NYS DOL actually sends the notice to your employer, not from when you filed. Sometimes there's a delay of a few days between filing and when they send the employer notice. You can actually call the Tele-Center at 1-888-209-8124 to ask when the notice was sent out if you want to know exactly where you stand in that 10-day window. Hope your benefits get approved soon!
This is really helpful info about the timing! I didn't realize there could be a delay between filing and when they actually send the notice to employers. I'll definitely try calling that Tele-Center number to get the exact date they sent the notice. Thanks for sharing your experience - it's reassuring to hear from someone who went through the same thing successfully.
Join the conversation
Ellie Kim
i worked at like 3 different jobs last year for short periods does that count towards the wage requirement or does it have to be all from one job?
All your jobs count! NYS Department of Labor looks at your total wages from all employers during the base period. So if you worked multiple part-time jobs or changed jobs during that time, all those wages get added together to determine if you meet the $2,600 minimum.
Fiona Sand
Same boat here, worked retail for about 5 months then restaurant work for 3 months before getting let go. Wasn't sure if the short job periods would hurt me but sounds like as long as the total wages add up I should be okay?
Yeah exactly! The duration at each job doesn't matter - it's all about your total earnings during the base period. Since you worked 8 months total between retail and restaurant, you probably earned enough to meet the requirements. Just make sure you have all your pay stubs or W-2s when you apply so they can calculate your wages from both jobs.
Join the conversation
I was making about $950/week and got the full $504. But here's the thing - if you're having trouble getting through to NYS Department of Labor to check on your claim status or resolve any issues, I found this service called Claimyr at claimyr.com that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
Dylan Hughes
•Interesting, I'll keep that in mind if I run into issues. Hopefully the online system works smoothly for filing.
Zainab Ali
Just remember you can work part-time and still collect some benefits as long as you don't earn more than $504 in a week. They'll reduce your benefit dollar for dollar over $504 but you can earn up to that amount without penalty.
StarSailor}
•That's really helpful to know about the partial benefits! @Dylan Hughes this might be useful for you too - if you find some freelance or consulting work while job hunting, you could potentially still get some unemployment benefits as long as you stay under that threshold.
Join the conversation
After dealing with this exact situation for WEEKS, I finally gave up on calling and used claimyr.com - got connected with an agent in about 30 minutes. They fixed my PIN issue, updated my address, and coordinated with Key Bank for a new card. Best decision I made after banging my head against the wall trying to get through the regular phone line. Highly recommend if you're desperate.
Dmitry Popov
•another day, another company promising to fix the unfixable unemployment system lol
I get the skepticism, I was the same way. But when you've been trying to get through for weeks with no luck, you get desperate. It literally just keeps redialing for you and notifies you when someone answers. Saved me so much frustration.
Jamal Brown
I feel your pain! I went through something similar last year - expired card, wrong address, the whole mess. Here's what worked for me: First, call Key Bank at 866-295-2955 ASAP to report the card as potentially delivered to wrong address and request a new one to your current address. They can expedite it. For the PIN reset, I know everyone's mentioning Claimyr and honestly after reading all these comments I wish I had known about it back then. I spent literally 3 weeks calling at 8am sharp every day before I finally got through. One thing that helped me was calling the TTY line at 888-783-1370 - sometimes it's less busy than the main number. You don't need to be hearing impaired to use it, just explain your situation. Also, while you're waiting to get through, gather ALL your documents - SS card, ID, proof of address, employment history, etc. When you do get someone on the phone, have them fix EVERYTHING at once so you don't have to go through this nightmare again. Your benefits are still there, just temporarily stuck. I know it's frustrating when bills are piling up but you'll get through this! 💪
GalacticGladiator
UGH the whole unemployment system feels institutional to me lol. Like when you have to prove you're looking for work even when there aren't jobs in your field that pay enough to live on. The whole thing is set up to make it hard
0 coins
Javier Gomez
•I understand the frustration, but that's more about policy design than institutional unemployment as an economic concept. The job search requirements are part of the program structure, not an institutional barrier to employment in the broader economy.
0 coins
Zoe Papadopoulos
One thing that might help clarify this - institutional unemployment can actually indirectly affect your NYS Department of Labor experience. For example, if occupational licensing requirements are keeping employers from hiring in your field, you might find fewer job postings that match your qualifications. This doesn't change your benefit amount, but it could mean you need to expand your job search strategy to meet the work search requirements. The state still expects you to apply for "suitable work" but what's considered suitable might be limited by these institutional factors in your local job market.
0 coins