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Hey OP, what specific issue are you having with filing your claim? Might be able to give more targeted advice if we know exactly where you're stuck.
Thanks for asking. I keep getting an error message saying my SSN doesn't match their records, but I know I'm entering it correctly. Not sure what to do next.
Just went through this same nightmare last month! Here's what finally worked for me: 1) Try the online portal at exactly 8 AM on weekdays - seems to be the sweet spot before it gets overloaded 2) If you get that SSN error, clear your browser cache and try a different browser entirely 3) For phone calls, I had better luck calling the local office directly instead of the main number. The wait times were still brutal but at least I got through eventually. Stay persistent - it's a broken system but you'll get there! 💪
One thing that really helped me when I had trouble reaching NYS Department of Labor by phone was using Claimyr (claimyr.com). They can get you connected to an actual agent to verify your eligibility or ask specific questions about your situation. There's a good video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours or getting hung up on.
How much does that cost though? I'm already tight on money which is why I need unemployment in the first place.
It's worth checking out their site for details, but honestly the time savings alone made it worthwhile for me. I was spending entire days trying to get through and this got me connected in like 20 minutes.
Also make sure you file your weekly claims every week even if your initial claim is still being processed or in adjudication. Missing weeks can cause you to lose benefits for those periods and you usually can't go back and claim them later. The NYS Department of Labor system is pretty strict about this timing requirement.
This is really important advice! I made the mistake of not filing one week because I thought my claim was still being reviewed and it created a whole mess. Had to appeal and provide documentation to get that week back. Even if you're not sure about your eligibility status, keep filing those weekly claims.
when I was trying to get through to ny unemployment, I literally set up an auto-dialer app on my phone to keep calling them every 30 seconds from 8am to 4pm for THREE DAYS before I finally got through. The system is beyond broken.
I'm dealing with almost the exact same situation right now - benefits stopped in January with no explanation, just says "pending review" and I can't get through to anyone no matter what I try. The system is absolutely broken. From reading through all these comments, it sounds like contacting your state representative might be the most reliable option, along with checking spam folders thoroughly. I'm also seeing multiple people vouch for that Claimyr service which I was skeptical about but might be worth trying if you're really desperate. The auto-dialer approach sounds exhausting but at least it's free. Really sorry you're going through this - the stress of not knowing when your benefits will resume while bills pile up is just awful. Hang in there and keep trying multiple approaches at once.
just another way the government makes it impossible for small businesses to succeed... all these mandatory insurance requirements add up fast
I understand the frustration, but unemployment insurance actually protects both employers and employees. It provides a safety net for workers and helps stabilize the labor market during economic downturns.
For anyone starting a business in NY, I'd recommend checking out the NYS Department of Labor's online employer registration system. It walks you through the process step by step and calculates your contribution rates based on your industry classification. The system is actually pretty user-friendly compared to trying to figure everything out from scattered information online. You can also download the employer handbook which explains all the requirements in detail. Better to get familiar with the system early rather than scrambling to register once you hit that $300 threshold.
This is exactly what I needed to hear! I was feeling overwhelmed by all the different requirements, but having a step-by-step online system sounds much more manageable. Do you happen to know if the employer handbook covers things like quarterly reporting deadlines too? I want to make sure I understand the ongoing obligations, not just the initial registration.
Ruby Blake
Just remember the $504 is before taxes. They do withhold federal taxes if you elect to have them taken out, which I'd recommend unless you want a surprise at tax time. Also if you have any other income while collecting you need to report it on your weekly claims or you could end up with an overpayment situation.
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Jamal Harris
Based on your $22/hour full-time wage, you should qualify for a decent benefit amount. At 40 hours a week, that's about $880 gross weekly, so you'd likely get somewhere in the $400-450 range per week depending on your exact earnings history. One thing to keep in mind - make sure you file as soon as possible since there's usually a one-week waiting period before benefits start, and you can't get benefits for weeks before you actually file your claim. The sooner you get the process started, the sooner you'll start receiving payments.
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