New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Listen, if you want a real answer instead of these guesses, you HAVE to talk to someone at unemployment directly. Try calling right at 8:00am when they open or use that service someone mentioned above (claimyr.com) - my friend used it last month when she had payment issues and said it was the only way she finally got through.

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I went through something similar last year when I moved to North Carolina for a semester program while claiming NY unemployment. Here's what I learned from actually talking to a rep: 1. You CAN claim while temporarily out of state for education as long as NY remains your permanent residence 2. You must still be actively searching for work in NY and be willing to return for interviews 3. The key is being honest about your situation - don't try to hide where you are 4. Your school schedule matters more than your location - they need to know you're available for full-time work if offered 5. Keep detailed records of your job search activities in NY I had to do a phone interview about 6 weeks into my program where they asked about my availability and school schedule. Since I was only taking 3 classes and could accept work, they approved my continued benefits. The hardest part was getting through to someone initially - took me weeks of calling. I'd recommend trying that Claimyr service others mentioned since the phone system is basically impossible to navigate otherwise. Whatever you do, don't guess or assume - get it officially documented in your file. The penalties for misrepresenting your situation are severe, but if you're honest and follow the rules, you should be fine.

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This is super helpful, thank you for sharing your actual experience! It sounds like the key is being upfront about everything and getting it documented properly. I'm definitely going to try that Claimyr service since calling directly seems impossible. Did they ask you to provide any specific documentation during your phone interview, like proof of your job search activities or school enrollment?

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I remember when mine was about to run out last year, I got some kind of letter in the mail maybe 2 weeks before? But honestly the whole system is such a mess, I wouldn't count on getting proper notice. Just keep track yourself.

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You can also calculate it yourself pretty easily! Take your weekly benefit amount and multiply by 26 weeks - that's your maximum. Then check how much you've already collected in your payment history. The difference is what you have left. I started doing this math every few weeks so I could plan ahead. Also worth noting that if you're getting close to running out, you might want to look into whether you qualify for any job training programs through NYS Department of Labor - some of them can extend your benefits while you're in training.

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Good luck with the appeal! Make sure you gather all your documentation before the hearing. The hearing officers are usually fair if you have proof of your wages.

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I went through something similar a few months ago. One thing to check - make sure all your employers reported your wages correctly to NYS. Sometimes there are delays or errors in wage reporting that can mess up your base period calculations. You can request a wage transcript from NYS Department of Labor to see exactly what wages they have on file for you. If there's a discrepancy between what you actually earned and what they show, that's definitely grounds for appeal. Also, double-check that they used the right base period - sometimes they calculate it wrong if you filed right at the beginning or end of a quarter.

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hope this helps!! went through the same thing when I got laid off from my restaurant job in December

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Just went through this exact situation a few months ago! The 10 business day timeline is accurate, but here's a tip that helped me: you can actually call the Telephone Claims Center at 888-209-8124 after the 10 days are up to check on the status. I found out my employer had responded on day 8 but there was a backlog in processing. The rep was able to tell me my case was moving to final review. Also, make sure you keep certifying your weekly benefits even while it's pending - you'll get backpay for those weeks once approved. Hang in there, the waiting is the worst part but most claims do get resolved within that 21-day window they mention.

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FINAL UPDATE: Had my fact-finding interview this morning. It was quick - about 15 minutes. I presented my termination letter which clearly stated "position eliminated due to departmental restructuring" and the interviewer seemed satisfied. My former employer didn't even show up for the call. The interviewer said my claim should be processed within 3 business days and all backdated weeks will be paid at once. Such a relief! Thanks again everyone - if anyone else is dealing with a stuck claim, definitely try to speak with an actual person. The online system just doesn't handle complex situations well.

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Great outcome! It's always good to hear when these situations get resolved. This is why documentation is so important - always keep those termination letters and emails. Enjoy your well-deserved benefits!

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congrats! the system is so broken its ridiculous... they should make employers who file false disputes pay a penalty!

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This is such a great example of why persistence pays off with unemployment claims! I'm dealing with a similar situation right now - my claim has been pending for 3 weeks and I was starting to panic. Your story gives me hope that there's usually a specific issue that can be resolved once you get through to the right person. I'm definitely going to try that Claimyr service you mentioned since calling directly hasn't worked for me either. It's ridiculous that we have to jump through so many hoops just to get the benefits we're entitled to, but at least there are solutions out there. Congrats on getting it sorted out!

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