New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

For anyone new to the system, here's what you need to know about holiday delays: Payments typically drop the next business day DON'T panic if you don't see it right away They won't respond to questions about where your money is during the delay Plan ahead for these delays around major holidays If you absolutely need to speak with someone, try claimyr.com - they handle the calling and holding for you. Been through this rodeo many times, just gotta roll with it 🤷‍♂️

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this should be pinned tbh

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MVP right here with the actual useful info 💯

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which holiday is it even for? feels like they take every possible day off 🤡

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probably presidents day since its on a tuesday. they always close for that one

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good luck mama! its tough out there but you got this

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I'm in a very similar situation - been home with my kids for 5 years and just started looking for work again. What I learned is that even though you can't get regular unemployment, there are some other programs that might help. Check if you qualify for emergency assistance through your county's social services department. Also, some community colleges have programs specifically for parents returning to work that include childcare assistance while you're in classes or training. The library in my area also has free computer classes and job search workshops that have been really helpful for getting back up to speed with technology and job applications.

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@Jenna Sloan That s'really encouraging to hear from someone in the same boat! I m'definitely going to look into the community college programs - the childcare assistance would be huge since that s'been one of my biggest concerns about going back to work or school. Did you find that employers were understanding about the employment gap when you started applying? That s'something I m'really nervous about having to explain in interviews.

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@Jenna Sloan I found the community college programs by calling their continuing education or workforce development departments directly. Some also have "returning students" or "non-traditional student" services that specifically help people who've been out of school/work for a while. As for employers, I was honest about taking time to raise my kids and framed it positively - talked about the skills I developed like time management, multitasking, problem-solving. Most were actually pretty understanding, especially smaller companies. I also did some volunteer work at my kids' school before job hunting which helped fill the gap and gave me recent references. You've got this!

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Just apply anyway! The worst they can do is say no, and you might be surprised. I thought I didn't have enough earnings from my seasonal job but apparently working at different places in different quarters still counts toward your total. Don't overthink it.

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@Keisha Williams - You can find your base period quarters by looking at when you file your claim. If you file today, your base period would be January 2024 through December 2024. The NYS DOL website has a tool under "Unemployment Insurance" > "File a Claim" that shows your exact base period dates. You can also log into your online account once you start the application process to see your wage history. Don't worry about having every single pay stub - they usually have your wage information from employers already, but it's good to have some records just in case there are discrepancies.

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Wait so there's only 30 days? That seems really short especially if you're trying to gather more evidence or figure out what went wrong in your first appeal.

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The 30 days starts from when you receive the hearing decision, not when the hearing happened. But yes, it's a tight deadline which is why it's important to start working on your Appeals Board appeal right away if you plan to file one.

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Just want to add that when you file your Appeals Board appeal, make sure to clearly explain why you think the hearing officer made an error in their decision. Focus on legal or procedural issues rather than just disagreeing with the outcome. I've seen people get better results when they can point to specific parts of unemployment law that weren't applied correctly or if proper procedures weren't followed during the hearing. Good luck with your appeal!

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I'm in a similar situation right now - been waiting 8 days since they told me my claim was on priority status. Reading all these responses is both helpful and terrifying lol. Sounds like it really varies wildly from person to person. I've been checking my payment history obsessively too but still nothing. At least now I know to also check messages and maybe try calling back to confirm the priority flag is actually there. The idea of contacting my assembly person's office is interesting - never thought of that approach. Thanks everyone for sharing your experiences, it helps to know I'm not alone in this nightmare!

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Welcome to the club nobody wants to be in! 😅 I'm on day 6 of waiting for my "priority" payment and honestly reading everyone's experiences here is both reassuring and nerve-wracking. The range from 3 days to 3+ weeks is wild. I think I'm going to try calling back tomorrow to confirm my priority flag is actually there - that tip about reps lying just to get people off the phone is scary but not surprising. Also definitely going to look into contacting my assembly person if this drags on much longer. We're all just trying to survive while they take their sweet time with our money!

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I'm going through the exact same thing right now! Got the "priority status" call 4 days ago and have been refreshing my account nonstop since then. It's so frustrating not having any real timeline - they just say "soon" which could mean anything apparently. Reading everyone's experiences here shows how all over the place it really is. Some people get paid in 3 days, others wait weeks for the same issue. I'm going to try that tip about calling back to confirm the priority flag is actually on my account - the idea that reps might just say that to get you off the phone is both infuriating and totally believable. Also bookmarking the assembly person idea for if this drags on. Thanks for posting this question - at least we know we're not suffering alone in this broken system!

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