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did you try the online messaging system? sometimes thats faster than calling. go to your account and click on messages and start a new one. describe your issue clearly and ask for help. they got back to me in 3 days which isn't great but better than nothing.
I'm dealing with this exact same issue right now! My payments stopped 2 weeks ago after months of regular deposits. The "pending" status is driving me crazy and I can't get through to anyone on the phone either. Reading through all these comments, it sounds like the callback service might be worth trying since so many people have had success with it. Has anyone tried contacting their local unemployment office directly instead of the main number? I'm wondering if that might have shorter wait times. Also going to check my spam folder again after reading that suggestion - maybe I missed something. This whole system is such a mess but at least it's reassuring to know I'm not the only one going through this nightmare right now.
Hey Diego! I'm in the same boat - it's so frustrating but honestly this thread has been a lifesaver. From what everyone's saying, it seems like these are random verification flags that won't clear on their own. I'm definitely going to try that Claimyr service that Madison and others mentioned since calling directly has been impossible. Also going to reach out to my assembly member's office like Caleb suggested. Keep certifying every week though - sounds like when they finally fix it we'll get all the back pay! Let me know if you have any luck with the local office idea, I might try that too.
Just want to add that even if you technically qualify based on wages, you still need to meet the other requirements like being able and available for work and actively looking for a job. But sounds like your work history should be fine for the wage requirement part.
I went through this same confusion when I got laid off from my construction job after 10 months. What helped me understand it was that NY uses something called the "alternate base period" if you don't qualify under the standard one. So even if your recent work doesn't add up to enough, they might look at a different time frame that includes more of your work history. The important thing is to just file your claim - they'll do all the calculations for you and let you know if you qualify. Worst case, you find out you don't qualify, but at least you'll know for sure instead of wondering.
Don't stress too much about it. The system is designed to help people who've been working and paying into unemployment insurance. With your work history, you should be fine. Just make sure you file as soon as possible because there's usually a waiting period before benefits start, and you can't get benefits for weeks before you actually file your claim.
Just to add some clarity on what Charlotte mentioned - yes, you definitely need to list both employers when you apply. The NYS DOL will actually send wage verification forms to all your employers from the base period to confirm your earnings. Also, Lucas is right about the quarters requirement - you need to have worked in at least 2 different calendar quarters during your base period, which you clearly have with your employment history. The good news is that even if you don't qualify under the regular base period, NYS has an "alternate base period" that uses more recent quarters, so your 4 months at the recent job would definitely count there. I'd recommend applying online through the NY.gov website rather than trying to call - the online system is much faster and you can track your claim status easily.
Just wanted to add that if your injury keeps you out of work permanently or your employer terminates you because of the injury, THEN you might end up needing unemployment benefits later. But that would be a separate claim through NYS Department of Labor after your workers comp situation is resolved. For now, focus on getting your workers comp claim filed properly.
@Ava Hernandez - To answer your follow-up question about still being employed: exactly right! If you're still technically employed but just can't work due to a workplace injury, you wouldn't qualify for unemployment insurance. UI requires that you be unemployed AND able/available to work. Since you're on workers comp leave, you're considered temporarily disabled and unavailable for work, which disqualifies you from UI benefits. Workers comp is designed specifically for this situation - keeping you financially supported while you recover from a work injury without losing your job. Make sure to get that C-3 form from your employer ASAP!
Liam Mendez
my cousin does seasonal work at a resort and gets unemployment every winter. just make sure you file right away when the season ends
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Jamal Carter
I work seasonal construction and have been getting unemployment benefits during slow winter months for the past 3 years. The trick is documenting everything - keep pay stubs from all your seasonal jobs and make sure your employers report your wages correctly. Also, when you file your weekly certification, be honest about your availability but emphasize that you're actively looking for work even during off-season. The NYS DOL website has a good calculator to estimate if you've earned enough in your base period to qualify.
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Lorenzo McCormick
•This is super helpful! I've been keeping my pay stubs but didn't know about making sure employers report wages correctly. How do you check if they've reported everything properly? And do you have any tips for the weekly certification process - like what kinds of work search activities count during the off-season?
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