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Wait I'm confused... if you file a new claim does that automatically end your old one?? I thought they were separate things? I'm about to file a new claim too but I don't want to mess anything up
Yes, filing a new claim will effectively close your previous claim in the system, preventing you from certifying for any remaining weeks online. Always make sure to certify for all eligible weeks under your current claim before filing a new one. If your benefit year is ending and you need to file a new claim, wait until after you've certified for your final week of the current benefit year.
UPDATE: I finally got through! Called at 8am exactly like suggested and waited about 45 minutes. The rep was actually really nice and said this happens all the time. She manually processed my certification for the last week and said I should see the payment in 3-5 business days. Such a relief! Thanks everyone for your help!
Great to hear! For anyone else reading this thread with a similar issue: always make sure to certify for all eligible weeks of your current claim before filing a new one. If your benefit year is ending, certify for that final week first, then file your new claim.
@Natasha Ivanova I used the main number 888-209-8124 that someone mentioned earlier in the thread. The key is calling right at 8am and being ready to wait. Press 1, then 1, then 1 again when it asks. Hope this helps with your issue!
this happened to me!!! they ended up putting my account under review and i didn't get paid for 5 weeks 😱 it was a NIGHTMARE. eventually i got all the back pay but i nearly got evicted waiting. you need to call them ASAP and explain the situation before it gets worse
yes 100% - once i finally got someone on the phone they fixed it that day. the problem is GETTING someone on the phone 🤬
I had a similar issue and used claimyr.com after not being able to reach anyone for weeks. It worked - they got me through to an agent who fixed my claim immediately. Before that I was just getting automated messages.
Hey Nina! I'm also a hairstylist dealing with the same mixed income situation (salon job + private clients). That question you got is definitely new - I haven't seen it in my certifications yet but now I'm worried it's coming for all of us! From what I've learned lurking in this group, being honest like you did is always the right move. The worst thing would be if they found out later that you had unreported income. Since you've been declaring your client earnings every week, you're in good shape. That said, yeah your payment might be delayed this week while they review things. It sucks but seems pretty common when the system flags something new. I'd definitely try calling them early morning (like right at 8am) to get ahead of any potential issues. Keep us posted on what happens! I'm sure other stylists in here are wondering the same thing. Stay strong! 💪
Update: I finally got through the ID.me verification using just my phone! Didn't need to buy anything. The facial recognition part was a bit glitchy but after a couple tries it worked. Thanks everyone for your help!
Great to hear! For anyone else reading this thread in the future: if you get stuck at any point in the ID.me verification process for NY unemployment, remember you can always request a video call verification as a backup option. It takes a bit longer but has a higher success rate for people experiencing technical issues with the automated system.
Just wanted to add my experience since I went through this recently too! I was also confused by the FIDO key thing at first, but like everyone said, you definitely don't need to buy one. I used the ID.me mobile app on my iPhone and it worked fine. One thing that helped me was making sure I had good wifi connection - I initially tried on cellular data and kept getting errors, but switching to wifi made the whole process much smoother. The facial recognition took about 3 tries but eventually went through. Total time was maybe 45 minutes including the document upload. Don't stress about buying extra hardware!
Look into NYS Paid Family Leave too! You might be eligible for that after the disability period ends. Its separate from disability and pays better like 67% of ur wages
Just went through this exact situation! You can definitely switch but timing is everything. I'd recommend calling the disability hotline at 855-312-8477 to get the ball rolling while you're still on UI. They'll walk you through the whole process and make sure you don't lose any benefits during the transition. Good luck with the baby! 👶
Liam O'Sullivan
just keep filing your weekly claims until they tell you to stop! sometimes the system glitches and you might get a few extra weeks lol
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Carmen Sanchez
•That's not good advice - if you file for benefits you're not entitled to, you could end up with an overpayment that you'd have to pay back with penalties.
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Ella Cofer
I went through this exact situation last year. After my 26 weeks ran out, I looked into every option available. There are a few things to consider: 1) Check if you qualify for any state-funded training programs through the One-Stop Career Centers - some offer income support during training. 2) Look into SNAP benefits if you haven't already - they can help with food costs while you continue job searching. 3) Contact local workforce development agencies - they sometimes have emergency assistance programs. 4) Don't forget about utility assistance programs and other safety nets. Start applying for these things now while you still have a few weeks left, as some have waiting periods. The transition is definitely stressful but there are resources out there to help bridge the gap.
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