New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Paolo Rizzo

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Just be aware that you also need to meet the minimum earnings requirement. You need at least $2,600 in one quarter AND total base period wages of at least 1.5 times your high quarter. So if your highest quarter was $12,000, you'd need at least $18,000 total in your base period to qualify.

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StarSailor

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Oh wow, I didn't know about that second requirement. I think I should be okay but now I'm worried about my part-time job from last year.

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QuantumQuest

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yeah the whole system is confusing as hell, took me forever to understand why my benefit amount was what it was

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Lara Woods

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I totally get that! The NYS Department of Labor website doesn't explain it very clearly. I went through the same confusion when I first applied. What helped me was calling and asking them to walk through my specific base period calculation step by step. Even though it took forever to get through, having someone explain my actual quarters and wages made it finally click.

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Axel Bourke

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The U6 thing reminded me of when I was on unemployment during the 2008 recession - they had all these extended programs available because the broader unemployment measures were so high. But that was federal programs, not sure what NYS Department of Labor offers now for state extended benefits. My cousin in Buffalo was on unemployment for almost a year back then with all the extensions.

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Fidel Carson

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Those federal extensions aren't available anymore unless Congress specifically authorizes them during a crisis. Now it's mostly the state extended benefit programs that can trigger when certain unemployment thresholds are met.

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Oliver Becker

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I'm new to collecting unemployment and this U6 discussion is really eye-opening. I didn't realize there were different ways to measure unemployment beyond what I see in the news. My question is - where can I actually find the current U6 rate for New York to get a sense of how the broader job market is doing? And does NYS Department of Labor publish any guidance about how labor market conditions might affect things like job search requirements or benefit extensions? I want to understand what I might be facing as I continue my job search.

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Dmitry Ivanov

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The document request time is crazy right now. My friend who works at NYSDOL says they're understaffed in that department and prioritizing current claims. She recommended going through claimyr.com to get someone on the phone cuz its actually faster than waiting for document requests to be processed.

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CosmicCruiser

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I went through something similar last year when I needed proof of a 2018 denial for a student loan deferment. Here's what finally worked for me after weeks of frustration: Try calling the Telephone Claims Center at 888-209-8124 right at 8:00 AM sharp on a Tuesday or Wednesday - those seem to be the best days to get through. When you do reach someone, ask specifically for a "monetary determination notice" or "benefit determination letter" from November 2019. If that doesn't work, you can also try submitting a written request by mail to: NYS Department of Labor Unemployment Insurance Division Building 12, Room 266 State Office Campus Albany, NY 12240 Include your full name, SSN, the approximate dates of your claim, and exactly what document you need. Make sure to mention it's for housing assistance - sometimes that helps prioritize the request. The key is being super specific about what you need and when. Don't give up! I know how stressful it is when housing opportunities are on the line. You've got this! 💪

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Yara Haddad

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One more important thing to remember: after you complete the full application and get approved, you still need to certify weekly to receive benefits. Many people miss this step and wonder why they aren't getting paid. Set a reminder on your phone for the same day each week to log in and certify that you're still unemployed and looking for work.

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Connor Murphy

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That's really helpful, thank you! I'll set a reminder once I get approved. Does it matter which day of the week I certify?

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Yara Haddad

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You can certify any day during your claim week (Sunday through Saturday), but doing it early in the week (Sunday-Monday) usually means you get paid faster. The system allows certification 24/7, but it's best to avoid high-traffic times like Sunday mornings when the system might be slower.

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Just want to echo what everyone else has said - ID verification is definitely just the first step! I made the same mistake last year and sat around waiting for benefits after only doing the ID part. You'll need to go back to your NY.gov account and complete the full application with all your employment details. Pro tip: have your Social Security card, driver's license, and last few paystubs ready before you start the main application - it makes the process much smoother. The whole thing took me about an hour to complete properly. Good luck!

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Thank you so much for the pro tip about having all the documents ready! I was just planning to wing it but I'll definitely gather everything first. An hour doesn't sound too bad if I'm prepared. Did you run into any issues during the application process, or was it pretty straightforward once you had all your paperwork?

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Miguel Diaz

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Just wanted to share my recent experience - I also filed by phone about 2 weeks ago and the rep didn't mention ID.me at all. I only found out when I logged into my online account 3 days later and saw the verification requirement. Completed it right away and my first payment was processed within 48 hours after verification went through. The ID.me process itself was pretty straightforward - took about 10 minutes with good internet connection. Don't make the same mistake I almost did by waiting too long!

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Ravi Sharma

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This is really helpful to hear from someone who just went through the same thing! I'm glad you caught the verification requirement when you did. It sounds like the phone reps really need better training on mentioning this step since it seems like a lot of people are missing it. Did you have any issues with the face verification part of ID.me, or did it go smoothly for you?

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Olivia Clark

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I went through the exact same thing! Filed by phone in January and the rep never mentioned ID.me verification. I only discovered it when I got frustrated about delayed payments and logged into my online account. There it was - a big red banner saying "Identity Verification Required." The whole process took about 20 minutes including waiting for the video call verification. Pro tip: do it during off-peak hours (early morning or late evening) because the wait times for live verification can be really long during business hours. Once I completed it, my payments started flowing within 2 business days. Don't wait like I did - check your online dashboard immediately even if you filed by phone!

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