New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The calculation is straightforward once you understand it. Your base period is the first four of the last five completed calendar quarters before you file. So if you file in January 2025, your base period would be Q1 2023 through Q4 2023. They take your highest quarter from that period and divide by 26. Just make sure you have all your pay stubs or W2s ready when you actually file.

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This is so helpful! I was worried I'd have to wait until I actually filed to know what I'd get. At least now I can plan ahead a bit.

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Just went through this process myself a few months ago. One thing to keep in mind is that the base period earnings requirement - you need to have earned at least $2,600 in your base period AND at least $1,300 in your highest quarter to qualify. With your $58k salary you should be fine, but it's good to double check. Also, don't forget that unemployment benefits are taxable income, so factor that into your budgeting when you get your estimate.

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Thanks for mentioning the taxable income part - I hadn't thought about that! So if I get around $400-500 per week, I should probably set aside like 20-25% for taxes? Also good to know about the minimum earnings requirement. With $58k over two years I should definitely meet that threshold.

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Just a heads up, I was in your exact situation and it took just over 2 months to fully resolve. Be patient and persistent! The most important thing is getting a WRITTEN confirmation from unemployment that the claim was fraudulent.

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This is so frustrating and unfortunately becoming way too common! I went through something similar last year. A couple additional things that helped me: 1. Contact your state attorney general's office - they often have a consumer protection division that handles identity theft cases 2. Sign up for alerts with the Social Security Administration at ssa.gov/myaccount so you get notified if anyone tries to create accounts using your SSN 3. Consider placing a fraud alert (not just a freeze) on your credit reports - this requires creditors to verify your identity before opening new accounts The whole process is such a pain but you're doing all the right things. Keep detailed records of every call, email, and letter - you'll need them if this drags on. And definitely don't ignore any tax documents you might receive related to this fraudulent claim, even though you never got the money. Stay persistent with the unemployment office. I know the phone system is terrible but eventually you'll get through. The fraud department is usually more responsive than regular claims once you reach them.

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Don't forget you also need to file Form 940 annually for FUTA and quarterly Form 941s that include unemployment taxes. The wage base amounts change every year too - make sure you're using 2025 figures. NYS Department of Labor will send you separate quarterly reports for state unemployment insurance.

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This is getting complicated fast. Is there a good resource that breaks down all the deadlines and forms I need to track?

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@bc2679de8fd7 The IRS has Publication 15 (Circular E) that covers all the federal deadlines, and NYS Department of Labor has an employer handbook on their website. I'd also recommend setting up a simple spreadsheet to track quarterly due dates - FUTA annual filing is due January 31st, but state unemployment varies. Getting organized early will save you tons of stress later!

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Ugh the whole system is so confusing! I spent weeks trying to figure this out when I started my business. Between federal forms and NYS Department of Labor requirements it felt like I needed an accounting degree just to pay my taxes correctly.

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lmaooo welcome to the circus that is ny unemployment. better start applying to wendys 🤡

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Fr fr they dont care about your actual career anymore

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Been there! I'm also in real estate and had to deal with this last year. The key is diversifying your search activities - I did a mix of real estate networking events, general job applications on Indeed/LinkedIn, and even attended some virtual career workshops. Make sure to document EVERYTHING with dates and screenshots. Also, don't just focus on job applications - informational interviews, professional meetups, and even updating your LinkedIn profile all count as valid work search activities. The meeting itself wasn't too bad once I had all my documentation organized. Good luck! 🍀

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I'm in a similar situation and it's been really tough trying to get answers from NYS Department of Labor directly. Their phone lines are always busy and when I finally got through, they just told me the same thing about needing W-2 wages. If you're having trouble reaching them, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. At least I was able to get a definitive answer about my situation.

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Thanks for sharing that! I've been trying to call for weeks with no luck. How does that service work exactly?

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This whole system is broken honestly. Gig work is real work but the government treats us like we don't exist when we need help. Meanwhile regular employees get all these protections.

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I understand the frustration, but the unemployment system is funded by employer taxes on W-2 wages. Since gig companies don't pay into the system for contractors, there's no fund to pay benefits from. It's not perfect but there's a logic to it.

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