New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in a similar situation and just went through this process! As an independent contractor, your eligibility really depends on whether you have ANY W2 income in your base period. Since you mentioned having a part-time W2 job about a year ago, definitely check if that falls within your base period (first 4 of last 5 completed calendar quarters). Even if you're not sure, apply anyway - the worst they can say is no, and you might be surprised. Also, with your current $170/week from remaining clients, you'd likely qualify for partial benefits if you do have that W2 history. The key is being completely honest about all your income when you certify weekly. Don't let the confusing website discourage you - many people think they won't qualify but end up getting benefits. Good luck!

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This is really encouraging to hear from someone who just went through it! I'm definitely going to calculate my base period tonight and see if that W2 job falls within it. The partial benefits angle gives me some hope too since I'm still making a little bit each week. Thanks for sharing your experience - it's so much more helpful than trying to decode the official website!

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I was in almost the exact same situation last year! Independent contractor for about 8 months, lost my main client, still had some small work coming in. Here's what I learned: definitely apply even if you're unsure about qualifying. The system is confusing but there are more pathways than you'd think. Since you had that W2 job a year ago, calculate your base period carefully - it might still count. I ended up qualifying for partial benefits even while doing some freelance work. The key is reporting everything honestly during weekly certifications. Also, don't get discouraged if the initial application seems overwhelming - I almost gave up halfway through but I'm so glad I didn't. You've got nothing to lose by applying and potentially a lot to gain. The worst case scenario is they say no, but at least you'll know for sure rather than wondering "what if.

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I had issues getting through to NYS Department of Labor when I had questions about garnishments on my account. If you need to talk to someone about this stuff, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

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Thanks for the tip! Hopefully I won't need to call but good to know there's an option if I do.

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Just make sure you keep paying your current support while on unemployment. The court doesn't care if you're unemployed, they still expect the payments. If you can't afford it, you need to petition for a modification BEFORE you fall behind.

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@ef7084b4b048 This is really important advice. I've seen people get in trouble thinking unemployment gives them a pass on child support. How quickly can you usually get a modification hearing if your income changes?

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omg yes file anyway!! my sister thought she couldnt get anything cause her boss said they were too small but turns out he was lying and just trying to avoid paying taxes

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Just to add some clarity here - the threshold for employer coverage in NY is actually quite low. Employers must pay unemployment insurance if they pay $300 or more in wages in any calendar quarter, OR if they employ one or more workers for some portion of a day in each of 20 different calendar weeks. So most legitimate employers should be covered. If your friend's employer is claiming they don't participate, it's worth having her file a claim anyway because NYS Department of Labor will investigate and determine if the employer was actually required to be paying in. Don't take the employer's word for it!

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Anyone else find it insane that we're required by law to report this income but they make it nearly impossible to get the forms we need? Make it make sense!

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THIS!!! 👏👏👏

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and then they wonder why people hate dealing with government agencies 🙃

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I'm dealing with the exact same situation right now! Collected unemployment starting March 2020 and the 2020 1099-G is nowhere to be found online. From reading all these responses, it sounds like claimyr.com might be worth trying since so many people have had success with it. Has anyone tried the workforce center option that was mentioned? There's one near me and if I can avoid the phone nightmare that might be easier. Also really appreciate the tip about contacting your assemblyperson - never would have thought of that! This whole system is so frustrating when you're just trying to file your taxes correctly.

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This happened to me too! After 6 days of no deposit, I called my bank (Bank of America) and they said the payment was there but flagged for manual review because of the large amount. They released it within an hour once I confirmed it was legit. Definitely call your bank first - saved me from dealing with the DOL phone maze! 🏦✨

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@Mateo Gonzalez Yes! This is exactly what I needed to hear. I have Bank of America too and it s'been 5 days since the payment was released "-" never thought they might be holding it for review. Calling them right now instead of trying to get through to DOL again. You guys just saved me so much time and stress! 🙏

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Check with your bank ASAP! Same thing happened to my sister - payment showed released for a week but her credit union was holding it for fraud review because of the large backpay amount. Once she called and verified it was legitimate unemployment, they released it same day. Banks often flag big government payments automatically. Way easier than trying to get through to DOL! 💰

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