UPDATE: I managed to get through to a real person! I used the Claimyr service that @user3 recommended, and it worked perfectly. Turns out there was an "identity verification flag" on my account that I was never notified about! The agent cleared it and said I should receive all my backpay within 2-3 business days. Thank you all for your help and suggestions!

Congratulations on finally getting through! This is such a common issue and your experience will definitely help others in similar situations. The identity verification flag seems to be happening to a lot of people lately - it's frustrating that they don't send any notification about it. I'm bookmarking that Claimyr service for future reference. Fingers crossed your backpay comes through quickly!

Just want to add that even if you quit for good cause, there's usually a waiting period before benefits start. Also make sure you're actively job searching and meeting all the weekly claim requirements once you do file. The job search log is super important and they do check it sometimes during adjudication.

Before you make any decisions, I'd strongly recommend documenting everything that's happening with your manager right now. Keep detailed records of incidents, dates, times, and any witnesses. Save all emails and text messages. If possible, follow up verbal conversations with emails summarizing what was discussed - this creates a paper trail. Also consider filing a formal written complaint with HR if you haven't already, even if they've been unhelpful before. Having that official complaint on record could be crucial if you need to prove good cause later. The NYS Department of Labor takes workplace harassment seriously, but you need solid evidence to support your claim.

Here's everything you need to know about NY unemployment payments: First, don't panic if you don't see it right away. Release date doesn't mean deposit date. The standard timeline is: - Release date = when NY unemployment approves payment - 1-2 business days for direct deposit - Up to 3 days for some banks If it goes past 3 business days, then you should contact them. The fastest way is using claimyr.com - they'll get you through to an agent quick. Also check: 1. Your payment method hasn't changed 2. Your bank info is correct 3. No holds on your account Hope this helps!

Hey! I'm new to the unemployment system and this is really helpful to see. I just filed my first claim last week and I'm still waiting to hear back. Quick question - do they always send an email or notification when a payment is released, or do you just have to keep checking the portal? Also, is there a specific day of the week they usually release payments? Thanks in advance!

Hope you feel better soon! This kind of situation is exactly why the unemployment system needs better coordination with disability services. Keep all your medical documentation organized.

I'm sorry to hear about your medical situation, Miguel. From what I understand, you'll need to report this change to NYS DOL as soon as possible since you won't be able to meet the "able and available to work" requirement while recovering from surgery. You should look into applying for New York State Disability Benefits (DBL) which can provide partial wage replacement during your recovery period. The key is being proactive about the transition - don't wait until your next certification. Call them directly to explain your situation and ask about the proper process for switching from unemployment to disability benefits. Make sure to keep all your medical documentation from your doctor about the surgery and recovery timeline. Best of luck with your surgery and recovery!

The whole system is so confusing! I've been trying to figure out if they're using the right wages for months. Why can't they just make it simple like other states?? And don't even get me started on how long adjudication takes when there ARE errors...

One thing that helped me understand my calculation was requesting a copy of my wage transcript directly from the Department of Labor. You can do this online through your NY.gov account under "View and Print Forms" - look for the "Request for Wage Information" form. It shows exactly which employers and quarters they used in your base period calculation, so you can verify everything matches your records. I found they had missed some wages from a job where I worked under a slightly different name variation, and getting that corrected increased my weekly benefit amount.