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This just happened to my cousin too! She was totally blindsided when her effective days hit zero. What really helped her was calling first thing in the morning (like 8:01 AM) - she got through after about an hour of waiting instead of the usual all-day busy signals. The agent told her that since she had worked a retail job for about 4 months during her benefit year, she qualified for a new claim but the weekly amount would be based on those recent earnings, not her original job. Also, make sure you keep certifying weekly even while your new claim is being processed - sometimes there can be a gap but they can backdate payments if you stay current with your certifications. The whole system really needs better communication about what happens when benefits end!
That's really helpful advice about calling at 8:01 AM! I never thought about timing it that precisely. I'm worried about the weekly amount being lower based on my part-time work - do you know if there's a minimum they have to pay, or could it be significantly less than what I was getting before? Also, when you say keep certifying weekly, do you mean continue with the old claim even though it shows 0 effective days, or is there a different process while waiting for the new claim to be approved?
I just went through this exact situation a few months ago! When your effective days hit zero, it means you've exhausted your regular UI benefits - typically after 26 weeks. The good news is that if you worked during your benefit year (like your part-time job), you might qualify for a new claim. A few tips from my experience: 1) Apply for the new claim online as soon as possible - don't wait for any official notification, 2) Your new weekly benefit amount will be calculated based on your recent earnings, so it might be lower than before, 3) There's usually a processing gap where you won't receive payments while they review your new application, but keep certifying weekly anyway. The NY minimum weekly benefit is $104, and the maximum is $504 (as of 2025). With $4,000 earned in one quarter, you should qualify, though the exact amount depends on their calculation formula. I'd also recommend trying to call them early morning (8 AM sharp) - that's when I finally got through to confirm my eligibility. The whole process took about 10 days for me. Hang in there!
This is super helpful, thank you! I'm feeling a bit more hopeful now knowing that $4,000 should qualify me for something. The $104 minimum isn't great but it's better than nothing. I'm definitely going to try calling at 8 AM tomorrow - seems like that timing tip is working for multiple people. Quick question though - when you say "keep certifying weekly" during the processing gap, do you mean I should continue trying to certify on my old claim even though it shows 0 effective days? Or is there a separate process for that while waiting for the new claim approval? I don't want to mess anything up by doing the wrong thing during this transition period.
Great question! Once your effective days hit zero, you can't certify on your old claim anymore - the system won't let you. What I meant is that after you file your new claim application, you should start certifying weekly for that NEW claim right away, even while it's still being processed. The system will usually let you certify even during the review period, and if you're approved, they can backdate those certifications. Just don't let any weeks go by without certifying once your new claim is active, or you might lose those benefit weeks permanently. Hope that clears it up!
Don't forget you'll need to file weekly claims once your initial application is processed! That's a whole separate thing you have to do every week to actually get paid. And start keeping a job search log immediately because NYS Department of Labor requires you to be actively looking for work.
I just went through this process last month and wanted to add a few tips that really helped me. First, have your W-2s and final pay stubs ready - they'll ask for specific wage information and it's way easier if you have the documents in front of you. Second, when you get to the "reason for separation" section, there's usually a dropdown menu with options like "lack of work," "layoff," "discharged," etc. Since your position was eliminated due to budget cuts, "lack of work" is typically the right choice. Also, don't stress too much about being perfect - you can always call to correct minor mistakes, and they'll contact you if they need clarification on anything. The key is just being honest and thorough. Good luck with your claim!
This is really helpful advice! I didn't realize I'd need my W-2s during the application process - I was just planning to have basic employment info ready. Quick question: when they ask for wage information, do they want the total from each job or do they need it broken down by quarter? I'm trying to gather all my documents before I start so I don't run into that timeout issue everyone mentioned.
One thing to watch out for - if you quit your job you generally won't qualify unless it was for 'good cause' like unsafe working conditions or harassment. Since you were laid off that shouldn't be an issue, but just mentioning it because some people don't realize quitting usually disqualifies you from benefits.
Good point about the layoff vs quitting distinction! @Kingston Bellamy since you mentioned you were laid off due to slow business, that definitely counts as being unemployed through no fault of your own, which is one of the key requirements. Just make sure when you file your claim that you accurately describe the reason for separation - "lack of work" or "reduction in force" are the typical codes they use for layoffs. Also, regarding your concern about caring for your mom - as long as you can demonstrate that you're available to work during normal business hours and can arrange care when needed, that shouldn't disqualify you. The key is showing you're genuinely seeking and available for employment.
same boat here! was making about 55k and getting like 400 something a week. its tough but better than nothing i guess. make sure you file right away though because theres a waiting period
Just want to add some clarity on the base period calculation since there seems to be some confusion. Your base period is typically the first 4 of the last 5 completed calendar quarters before you file. So if you file in Q1 2025, your base period would be Q4 2023 through Q3 2024. The weekly benefit amount is calculated by taking your highest quarter earnings in that base period, dividing by 26, then that amount is roughly your weekly benefit (capped at $504). Also, there IS a one-week waiting period in NY, so your first payable week is actually your second week of unemployment. Make sure you continue certifying even during that waiting week or you could lose benefits later.
This is really helpful, thank you! So just to make sure I understand correctly - if I file my claim in January 2025, they'd look at my earnings from October 2023 through September 2024? And I need to keep certifying during that waiting week even though I won't get paid for it? I definitely don't want to mess up my claim by missing something like that.
Carmen Sanchez
I had a similar problem and found out it was because I had reported some self-employment income during my benefit year. Had to verify all that before they'd let me file a new claim. Check if that applies to you.
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Luca Esposito
I went through this exact same frustration last year! The system is super strict about the BYE date - you literally cannot file even one day early, no matter how much you've earned. Here's what worked for me: 1. Mark your calendar for your exact BYE date in November and try filing right at midnight or first thing in the morning 2. Have all your employment records ready - they'll want to verify your part-time work history 3. If the online system still blocks you (which happens sometimes), don't waste weeks calling. I used Claimyr to get through to an agent who filed my claim manually over the phone The 10x rule just means you're eligible, but the timing restriction is absolute. Also double-check that you don't have any pending issues on your account that might be blocking you - sometimes there are hidden flags that only agents can see. Don't stress too much, you'll get it sorted once your BYE date hits. The system is just designed terribly but you'll get your benefits flowing again!
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Ezra Beard
•This is super helpful, thank you! I'm definitely going to try right at midnight on my BYE date. Quick question - when you say "hidden flags that only agents can see," what kind of things are we talking about? I'm worried there might be something blocking me that I don't know about.
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