New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mary Bates

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my brother got out of prison 2 years ago and still cant find work. every application asks about criminal history and most places just throw it away after that. meanwhile he told me they were making furniture in prison for some big company and the prison was getting paid but the inmates got like 50 cents an hour. its totally backwards

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Jake Sinclair

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This is unfortunately very common. Many states have 'ban the box' legislation that prevents employers from asking about criminal history on initial applications, but enforcement is inconsistent. Your brother might want to look into organizations that specifically help formerly incarcerated people find work.

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Clay blendedgen

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THE WHOLE SYSTEM IS DESIGNED TO KEEP PEOPLE UNEMPLOYED! Private prisons make money from keeping people locked up AND from the labor while they're inside. Then they get out and can't find work so they end up back in prison. It's not about rehabilitation - it's about profit. And regular working people suffer because our jobs get taken by literal slave labor.

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Ayla Kumar

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I mean you're not wrong about the cycle but there are some programs trying to address this. Just saying it's all hopeless doesn't help anyone.

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Emma Anderson

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do u have ur confirmation numbers from when u certified those weeks? major key to getting backpay. they can see in their system u actually did certify

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Yuki Tanaka

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I took screenshots of every certification thankfully! Good thinking

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Luis Johnson

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I went through this exact nightmare last year - benefits suddenly cut off, months of certifying with no payments, then started working before getting it resolved. Here's what finally worked for me: 1) The key is getting to someone who can actually SEE your account history. Most first-level reps can't do much. 2) When you call, say "I need to speak with someone about RETROACTIVE PAYMENTS for weeks I already certified." Don't let them brush you off. 3) Have all your certification confirmation numbers ready (sounds like you have screenshots which is perfect!) 4) Emphasize that you continued certifying throughout the gap period - this proves you were actively seeking benefits and following procedures. 5) The fact that you're now working doesn't disqualify you from backpay for eligible weeks when you were unemployed. I know the phone system is brutal, but one conversation with the right person can release everything at once. Some people here mentioned claimyr to get through faster - might be worth it given how much you're owed. Don't give up, that $5,400 is rightfully yours! 💪

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Steven Adams

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make sure youre filing your quarterly reports on time too or they hit you with penalties. learned that the hard way last year

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As someone who just started a small business in NY, this is really helpful information! I'm wondering about the quarterly reporting process - when exactly are those due dates throughout the year? And is there a minimum number of employees you need before you have to start paying into the unemployment insurance system? I want to make sure I'm compliant from day one.

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Liam Sullivan

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Great questions! For quarterly reporting, the due dates are typically April 30th, July 31st, October 31st, and January 31st for the previous quarter. As for the minimum employees, you generally need to register once you have employees earning wages, even just one employee. There's also a threshold based on wages paid - I believe it's $300 in a calendar quarter. You should register with NYS Department of Labor as soon as you meet these criteria to avoid any compliance issues. Better to register early than face penalties later!

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Dmitry Sokolov

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Also make sure you're still doing your job search requirements even though benefits exhausted. I think you have to keep certifying that you're looking for work in case you do qualify for a new claim period. Don't want to mess up any future eligibility.

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Lucy Lam

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I'm in a similar situation and just wanted to add that you should also check if there are any state or local assistance programs available while you're figuring out the unemployment situation. Many counties in NY have emergency rental assistance programs that can help with rent if you're facing eviction. Also, make sure to apply for SNAP benefits if you haven't already - the income limits are higher now and it can help stretch your budget while you're looking for work. The process for a new unemployment claim can take a few weeks even if you do qualify, so having other support in place is crucial. Hang in there, this system is really tough to navigate but there are other resources out there.

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This is really helpful advice, thank you. I hadn't thought about SNAP benefits or rental assistance programs. Do you know if there's a specific website or office I should contact to find out about the county programs? My rent is due in a few days and I'm starting to panic. Also wondering if applying for other assistance programs would affect my ability to file a new unemployment claim if I do qualify for one?

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I went through this exact situation last month! Changed my direct deposit on a Tuesday and my payment was supposed to hit that Friday. The payment still went to my old account as expected, but here's the key thing - I called the old bank immediately when it posted and explained I was closing the account due to fees. They actually waived the monthly maintenance fee for that month since I was transferring everything out right away. Might be worth a shot to call your bank and explain the situation - some of them will work with you, especially if you mention you're dealing with unemployment. Then just make the DD change after this payment clears to be safe.

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Nalani Liu

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That's actually a really smart approach! I never thought about calling the bank to explain the situation. Worth a try since the worst they can say is no. Thanks for sharing your experience - gives me hope that there might be a way to avoid at least some of these ridiculous fees while playing it safe with the unemployment system.

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I just went through this same headache two months ago. Here's what I learned the hard way: NY unemployment processes payments about 3-5 days in advance, so if your payment is already scheduled for Wednesday, that money is basically already "in the pipeline" to your current bank. Even if you change your direct deposit info today, this week's payment will still go to your old account. The new bank info only takes effect for future payments. So you're safe to wait until Thursday to make the change - you won't lose this payment and you won't risk any delays. I know those bank fees suck (been there!) but it's better to eat one more fee than deal with the nightmare of a frozen unemployment account. Trust me on this one!

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