New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I went through this same situation last month when my company had layoffs. The most important thing to know is that NYS doesn't have a specific deadline like "you must file within X days," but your benefit week starts from the date you actually file your claim, not from when you became unemployed. So if you file today, your benefits would be calculated starting today, not from yesterday when you were laid off. I learned this the hard way when I waited almost a week thinking I needed to "get my paperwork together first" - ended up losing out on about $300 in benefits. My advice is to file online at ny.gov today even if you don't have every single document ready. You can always provide additional information later if needed.

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This is really helpful advice! I'm in a similar boat - just got laid off from my retail job and was procrastinating on filing because the whole process seems overwhelming. But hearing that you lost $300 by waiting just a week really puts it in perspective. Better to file now and figure out the details later than miss out on money I'm entitled to. Thanks for sharing your experience!

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I went through this exact same situation about 6 months ago when I got laid off from my warehouse job. The biggest thing I wish someone had told me is that there's actually a one-week waiting period before you can start receiving benefits, so filing immediately is crucial. Even though there's no hard deadline to file, every day you delay pushes back when you'll actually start receiving payments. I filed on a Tuesday and had to wait until the following Tuesday to even be eligible for my first week of benefits. Also, make sure you keep track of all your job search activities from day one because you'll need to report them when you certify for benefits each week. The online system at ny.gov is pretty straightforward once you get started - don't let the intimidation factor stop you from filing today.

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I went through something similar last year and it turned out to be a clerical error on their end. The key thing is to NOT panic and definitely don't ignore the notice. Here's what I learned: 1) You have appeal rights - use them! 2) Request a waiver if you qualify (sometimes they'll waive collection if it wasn't your fault and repayment would cause hardship) 3) If you do owe money, they usually offer payment plans. The worst thing you can do is ignore it because then they can garnish wages or tax refunds. Document everything and keep copies of all correspondence. Good luck!

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This is really helpful advice! I didn't know about the waiver option - that could be a lifesaver if they determine it wasn't my fault. How do you request a waiver? Is it a separate form or do you mention it in your appeal? Also, when you say "hardship," what kind of documentation did they want to prove that? I'm definitely not ignoring this notice but want to make sure I handle it the right way from the start.

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I'm dealing with a similar situation right now and it's so stressful! From what I've researched, the most important thing is to act quickly since you usually only have 30 days to appeal. I'd recommend calling the NYS DOL overpayment unit directly (even though it takes forever to get through) and asking them to explain exactly which weeks they're claiming you weren't eligible and why. Sometimes it's something simple like they didn't receive verification of your job search activities or there was a reporting error. Also, if you can't afford to pay back a large amount, definitely look into requesting a hardship waiver - I've heard they can sometimes forgive the debt if it would cause significant financial hardship and it wasn't due to fraud on your part. Don't let them intimidate you into just accepting it without understanding what happened!

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This is such great advice, thank you! I'm definitely going to call the overpayment unit first thing Monday morning to get the specific details about which weeks they're questioning. You're right about not letting them intimidate you - I was starting to panic thinking I'd have to pay back everything immediately. It's reassuring to know there are options like hardship waivers and payment plans if needed. The 30-day deadline is good to know too, I need to make sure I don't miss that window. Has anyone had luck getting through to the overpayment unit at specific times of day, or is it just a matter of persistence?

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Mei Liu

UGH the whole NYS Department of Labor system is so confusing about timing! They should just let you file 24/7 like every other government system. Why make it complicated with specific hours?? And don't even get me started on how the website crashes every time there's high volume.

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totally agree the site is trash especially during busy times

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I've been filing my weekly claims every Sunday at 6 AM sharp for the past 6 months and it's become part of my routine. Pro tip: have your login info ready and maybe prepare your answers to the weekly questions the night before so you can get through it quickly. The system is definitely most reliable early in the morning - I've noticed it gets slower and sometimes glitchy later in the day when more people are using it.

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That's really smart to prep the night before! I never thought about having my answers ready ahead of time. The weekly questions are pretty much the same every time, right? Like did you work, did you look for work, etc.? I might try your approach next week.

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Carmen, I totally understand the panic! I've been there too when life gets overwhelming and you just completely blank on certification day. The good news is you're definitely not going to lose that week's benefits - you just need to certify before Saturday at midnight and your payment will come through, just delayed by a few days. What I've learned from my own missed certification (thanks to a sick toddler and zero sleep) is that the NY system actually expects this to happen sometimes. When you log in tomorrow, look for the option to certify for the previous week - it should be pretty obvious on the main page. Since you mentioned you're usually super consistent, this one-time miss won't hurt you at all. I'd recommend setting up a phone alarm for every Saturday night that says "UNEMPLOYMENT TOMORROW" as a backup. Life happens, especially with kids, and the system knows that. You've got this! 💙

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Brandon, thank you so much for this! The "UNEMPLOYMENT TOMORROW" reminder on Saturday nights is genius - I never thought about doing it the night before instead of the day of. That gives you that extra mental prep time. It's such a relief to hear from multiple people that this isn't going to mess up my benefits completely. I was literally sitting here at 2am googling "what happens if you miss NY unemployment certification" and spiraling! Your point about the system expecting this to happen sometimes really puts it in perspective. Definitely setting up that Saturday reminder right now! 🙏

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Hey Carmen! I can totally relate to this - I missed my certification day about 6 months ago when my mom was in the hospital and I completely forgot everything else existed. I was panicking just like you, especially since I needed that money for bills. Here's what happened: I certified 2 days late and still got my full payment, it just came on Friday instead of my usual Wednesday. The system automatically recognized I had missed my regular day and gave me the option to certify for the previous week when I logged in. A few tips that helped me: - When you log in tomorrow, make sure you're selecting "certify for previous week" not the current week - Take a screenshot of your confirmation page as proof you certified - Your payment will probably be 2-3 days later than usual, so plan accordingly for rent Since then I've set up two phone alarms - one Saturday at 8pm saying "unemployment tomorrow!" and one Sunday at 9am saying "CERTIFY NOW!" It's been a total lifesaver because with everything going on (kids, life, chaos) it's so easy to forget these things. You're going to be fine! One missed day won't hurt your benefits at all, especially since you've been consistent for 3 months. The stress you're feeling right now is way worse than what actually happens. Hang in there! 🤗

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Liam, this is incredibly helpful and exactly what I needed to hear! The hospital situation sounds so stressful - I hope your mom is doing better now. It's amazing how life just throws these curveballs and suddenly unemployment certification becomes the last thing on your mind. Your tip about taking a screenshot of the confirmation page is really smart - I never thought about keeping proof like that. And the two-alarm system (Saturday night + Sunday morning) seems like the perfect setup to prevent this from happening again. I'm definitely setting those up right after I certify tomorrow! Thank you for taking the time to share all these details - it's such a relief to know that missing one day isn't the disaster I thought it was. 💙

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ugh this happened to my sister too, she was DISCHARGED after like 8 weeks of getting benefits and it turned out her job search log wasn't detailed enough for them. Had to appeal and resubmit everything

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I went through something similar a few months ago when my claim got discharged. The key thing is to immediately check your online account for any determination letters or notices - they usually explain exactly why the discharge happened. In my case, it was because my former employer reported that I had refused offered work (which wasn't true). I had to gather documentation proving I never received any job offers and file an appeal. The whole process took about 6 weeks but I did get my benefits reinstated retroactively. Don't panic, but definitely act quickly on any appeal deadlines. Also try calling early in the morning around 8 AM - that's when I had the best luck getting through to someone at NYS Department of Labor.

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Thanks for sharing your experience @Jamal Wilson! That's really helpful to know about calling at 8 AM. I'm going to try that tomorrow morning. It's reassuring to hear that you got your benefits back retroactively even after the discharge. I'm definitely going to check my online account again more carefully for any determination letters I might have missed. Did you have to provide a lot of documentation for your appeal, or was it pretty straightforward once you had proof?

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