New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Grace Lee

Thanks for asking this question! I always wondered the same thing. Makes sense that it's employer-funded since they're the ones doing the hiring and firing decisions.

0 coins

This is really helpful to understand! I had no idea employers were paying quarterly taxes for this. It makes me wonder - does this mean that companies with better employee retention actually save money on these taxes? Like if a tech company rarely has layoffs, do they pay less than a seasonal business that has to let people go every winter?

0 coins

Exactly! That's how the experience rating system works. Companies with fewer unemployment claims get lower tax rates over time, while businesses with high turnover or frequent layoffs pay higher rates. So a stable tech company might pay closer to the minimum 0.6% rate, while a seasonal construction company could be paying much higher rates. It creates an incentive for employers to maintain steady employment when possible.

0 coins

I'm in a similar situation - got approved about a week ago and still waiting for my card. Reading these responses is really helpful! I didn't know about checking the payment history on my.ny.gov, so I'll definitely do that. The timing stress is real when you're counting on these benefits. Has anyone had issues with the card not arriving and had to request a replacement?

0 coins

I haven't had to request a replacement yet, but I've heard from others that if your card doesn't arrive within 2-3 weeks after the payment is issued, you can call KeyBank directly to report it missing and request a new one. They'll expedite a replacement which usually takes 3-5 business days. You can also track your card delivery status through KeyBank's website once NYS Department of Labor provides them with your info. The stress is definitely real - I'm going through the same waiting game right now!

0 coins

I just went through this same process a few weeks ago. My timeline was: approved on a Tuesday, first payment issued the following Monday, and the KeyBank card arrived exactly 8 business days after the payment was issued. The waiting is definitely nerve-wracking when you need the money, but it sounds like you're right on track with the normal timeline. Once you get the card, make sure to set up the KeyBank app - it makes checking your balance and finding ATMs much easier than calling the phone number on the back of the card.

0 coins

This is super helpful, thanks for breaking down the timeline! It's reassuring to hear from someone who just went through the same process. I'll definitely download the KeyBank app once my card arrives. Did you have any issues with finding fee-free ATMs, or are there plenty of options? I'm trying to plan ahead so I know where I can access my benefits without getting hit with extra charges.

0 coins

Omar Zaki

Also watch out for partial unemployment if you're only getting reduced hours instead of full layoffs. A lot of construction workers don't realize they can file for partial benefits when work slows down but doesn't stop completely.

0 coins

Good to know! I've had weeks where I only worked 2-3 days. Didn't realize that might qualify for something.

0 coins

Don't forget about unemployment due to workplace injuries too. If you get hurt on the job and can't work while recovering, you might be eligible for temporary disability benefits through workers' comp, but there can also be situations where unemployment benefits apply if you're able to work but your injury prevents you from doing your specific construction job. I learned this the hard way after a back injury last year. The NYS Department of Labor can help you figure out which benefits you qualify for, but it's worth knowing that construction workers have some unique situations that office workers don't typically face.

0 coins

That's really valuable information about injury-related situations! I hadn't considered how workers' comp and unemployment benefits might overlap or differ. Construction definitely has more physical risks than desk jobs. Did you have to navigate between different agencies or was NYS Department of Labor able to help coordinate everything? Sounds like having that injury really taught you about the system the hard way.

0 coins

Just remember that your first payment might include back pay if there was any delay in processing your initial claim. So don't be surprised if the amount is higher than expected - that's actually a good thing!

0 coins

I'm going through the same situation right now! My claim was approved on Wednesday and I'm still waiting for the deposit. From what I've read on the NYS DOL website, they say to allow 2-3 business days for direct deposit after your weekly certification shows as "paid." It's nerve-wracking when you're counting on that money, but it sounds like the system is just slow. Hang in there Diego, hopefully we both see our payments soon!

0 coins

been getting UI for 8 months now and its always different timing. sometimes tuesday sometimes friday. just depends on their system i think. as long as you certified properly youll get it eventually

0 coins

I've been on unemployment for about 6 months now and can share what I've learned about the timing. NYS DOL usually processes payments 1-3 business days after you certify, but there are a few factors that affect when it actually hits your account: 1) Your bank's processing speed (some credit unions are faster than big banks), 2) Whether you have direct deposit vs. debit card, and 3) Any system maintenance they might be doing. I keep a little buffer in my budget now since I've learned it's not always predictable. If you're really concerned about this week's payment, you can call the automated system at 1-888-581-5812 to check if it was released - that usually tells you if the delay is on their end or your bank's end.

0 coins

This is really helpful info, thank you! I didn't know about the automated phone system to check payment status. Quick question - when you say direct deposit vs debit card affects timing, which one is typically faster? I have direct deposit set up but wondering if switching to the debit card option would be more reliable.

0 coins

Prev1...449450451452453...1378Next