New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I'm dealing with this same EXACT situation right now!!! My payment was released Monday and still nothing in my account today (Thursday). Called NYSDOL and they said everything looks fine on their end and to just wait. So frustrating when the bills are piling up. Let me know when yours finally hits so I can get some hope lol

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Will do! This waiting game is the worst part of the whole unemployment process.

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Hey there! I've been through this exact same situation with Varo and NY unemployment. From my experience, it usually takes 1-3 business days after the "released" status shows up. Since you mentioned it was released on the 15th (Tuesday), I'd expect to see it by today or tomorrow at the latest. The fact that this is your first payment (including backpay) might add an extra day or two to the process - the system sometimes takes longer to set up that initial direct deposit connection. I know the waiting is absolutely brutal when you've got bills breathing down your neck. If it doesn't show up by tomorrow, definitely give them a call just to make sure there are no issues with your banking info. But try not to stress too much - once it says "released" the money is definitely coming your way! Hang in there 💪

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This is really helpful, thank you! It's good to know that first payments can take a bit longer. I've been checking my account obsessively but I'll try to be more patient. Really appreciate the reassurance that once it says "released" the money is definitely on its way.

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I'm going through the exact same thing right now! Filed about 6 weeks ago, sent everything back immediately, and my adjudication closed last week but I'm still stuck on pending. It's been so stressful not knowing what's happening or when I might actually see any money. Reading through everyone's experiences here is honestly such a relief - sounds like this waiting period after adjudication closes is totally normal and most people eventually get their backpay once the system catches up. I've been doing my weekly certifications religiously and checking that payment history tab way too much (probably like 5 times a day lol). Based on what everyone's sharing, it seems like anywhere from a few days to 3 weeks is pretty typical for payments to start processing after adjudication closes. Definitely going to look into that claimyr service if I don't see any movement in the next week - $20 seems totally worth it for some actual answers instead of just wondering what's going on. Thanks so much @Miguel Castro for posting this and thanks to everyone sharing their timelines and advice! It really helps to know we're all going through this together. Fingers crossed we all see some positive updates soon! 🤞

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@Hannah White I m'literally going through the exact same timeline as you! Filed 6 weeks ago and my adjudication just closed a few days ago but still stuck on pending. It s'driving me absolutely crazy not knowing when payments will start but everyone s'experiences here are giving me so much hope. Sounds like we just need to hang tight for another week or two based on what people are sharing. I ve'been checking that payment tab obsessively too - glad I m'not the only one lol. That claimyr service definitely seems worth trying if we re'still stuck much longer. Hopefully we both get some good news soon! The waiting game is brutal but at least we know this is normal 🙏

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Been in this exact situation for the past 2 weeks! My adjudication closed but I'm still showing pending status. I called the DOL office in Albany directly (found their local number online) and surprisingly got through after only 30 minutes on hold. The rep told me that once adjudication closes, it typically takes 7-21 business days for payments to process depending on their current backlog. She also mentioned that as long as you keep certifying weekly, you'll get all your backpay retroactively once it goes through. The key is just being patient - the system is slow but it does work eventually. Keep your head up everyone! 💪

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Anyone else feel like they're screaming into the void every time they try to contact NYDOL? I swear, it's easier to get ahold of bigfoot than an actual human being there 🙄

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LOL truth. I'm pretty sure their 'contact center' is just a bunch of pigeons pecking at keyboards at this point.

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Hey now, don't insult the pigeons like that. They'd probably be more efficient 😂

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Just went through this process myself last month! The waiting is definitely the worst part. A few things that helped me: 1) Set up text/email alerts on your account so you don't miss any updates, 2) Keep a folder with all your employment docs organized and ready, 3) Screenshot everything when you submit - the system can be glitchy and you want proof of what you submitted. Also, don't panic if you don't hear back right away. I know people who got approved after 4 weeks and others who waited 8+ weeks. The inconsistency is frustrating but just keep certifying weekly and checking your account. You got this! 💪

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I went through this same situation last month when my company had layoffs. The most important thing to know is that NYS doesn't have a specific deadline like "you must file within X days," but your benefit week starts from the date you actually file your claim, not from when you became unemployed. So if you file today, your benefits would be calculated starting today, not from yesterday when you were laid off. I learned this the hard way when I waited almost a week thinking I needed to "get my paperwork together first" - ended up losing out on about $300 in benefits. My advice is to file online at ny.gov today even if you don't have every single document ready. You can always provide additional information later if needed.

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This is really helpful advice! I'm in a similar boat - just got laid off from my retail job and was procrastinating on filing because the whole process seems overwhelming. But hearing that you lost $300 by waiting just a week really puts it in perspective. Better to file now and figure out the details later than miss out on money I'm entitled to. Thanks for sharing your experience!

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I went through this exact same situation about 6 months ago when I got laid off from my warehouse job. The biggest thing I wish someone had told me is that there's actually a one-week waiting period before you can start receiving benefits, so filing immediately is crucial. Even though there's no hard deadline to file, every day you delay pushes back when you'll actually start receiving payments. I filed on a Tuesday and had to wait until the following Tuesday to even be eligible for my first week of benefits. Also, make sure you keep track of all your job search activities from day one because you'll need to report them when you certify for benefits each week. The online system at ny.gov is pretty straightforward once you get started - don't let the intimidation factor stop you from filing today.

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I went through something similar last year and it turned out to be a clerical error on their end. The key thing is to NOT panic and definitely don't ignore the notice. Here's what I learned: 1) You have appeal rights - use them! 2) Request a waiver if you qualify (sometimes they'll waive collection if it wasn't your fault and repayment would cause hardship) 3) If you do owe money, they usually offer payment plans. The worst thing you can do is ignore it because then they can garnish wages or tax refunds. Document everything and keep copies of all correspondence. Good luck!

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This is really helpful advice! I didn't know about the waiver option - that could be a lifesaver if they determine it wasn't my fault. How do you request a waiver? Is it a separate form or do you mention it in your appeal? Also, when you say "hardship," what kind of documentation did they want to prove that? I'm definitely not ignoring this notice but want to make sure I handle it the right way from the start.

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I'm dealing with a similar situation right now and it's so stressful! From what I've researched, the most important thing is to act quickly since you usually only have 30 days to appeal. I'd recommend calling the NYS DOL overpayment unit directly (even though it takes forever to get through) and asking them to explain exactly which weeks they're claiming you weren't eligible and why. Sometimes it's something simple like they didn't receive verification of your job search activities or there was a reporting error. Also, if you can't afford to pay back a large amount, definitely look into requesting a hardship waiver - I've heard they can sometimes forgive the debt if it would cause significant financial hardship and it wasn't due to fraud on your part. Don't let them intimidate you into just accepting it without understanding what happened!

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This is such great advice, thank you! I'm definitely going to call the overpayment unit first thing Monday morning to get the specific details about which weeks they're questioning. You're right about not letting them intimidate you - I was starting to panic thinking I'd have to pay back everything immediately. It's reassuring to know there are options like hardship waivers and payment plans if needed. The 30-day deadline is good to know too, I need to make sure I don't miss that window. Has anyone had luck getting through to the overpayment unit at specific times of day, or is it just a matter of persistence?

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