New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

my friend got double paid when she changed banks... dol sent payment to both old and new account. she had to pay one back obviously

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This is extremely rare but can happen if the payment processing overlaps with account changes in a specific way. If this ever happens, contact NYSDOL immediately - attempting to keep both payments is considered fraud and can result in penalties.

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Thanks everyone for all the helpful advice! I'm going to wait until after this week's payment posts to my current account before making any changes. It's not worth risking a delay. I'll update here if I run into any issues with the process in case it helps someone else.

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Good call! The unemployment system seems designed to punish any small mistake. Better safe than sorry!

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Smart decision! I went through the same thing last month and waiting was definitely the right choice. Once your payment clears, the bank change process is actually pretty straightforward - just make sure you double-check all the routing and account numbers before submitting. Looking forward to hearing how it goes for you!

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I went through this exact same thing about 3 months ago! The "adjudication determination" status definitely means they've made a decision on your case. In my experience, you'll usually know within 24-48 hours whether it's good or bad news because your account will either show payment amounts or you'll get a notice about issues that need to be resolved. The formal determination letter follows a few days later with all the details. Try not to stress too much - the fact that they completed the adjudication is actually a good sign that your case is moving forward rather than being stuck in limbo. Keep checking your account daily for updates!

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Thank you so much for sharing your experience! It really helps to hear from someone who went through the same thing. I'll definitely keep checking my account daily like you suggested. Fingers crossed it's good news when the updates come through!

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I just went through this same situation a few weeks ago! The "adjudication determination" status had me panicking too because it's so vague. In my case, it meant they had finished investigating a question about my job separation and decided in my favor. The key thing is to watch for your benefit amount to appear in your account - that's usually the first sign of approval. If there are issues, you'll typically see a message about an overpayment or disqualification instead. The whole process took about 8 weeks total for me from initial filing to getting my first payment. Hang in there - I know the uncertainty is incredibly stressful when you're depending on these benefits!

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Thanks for sharing your timeline - 8 weeks total is really helpful to know! I'm at 6 weeks now so hopefully I'm getting close. I'll keep an eye out for the benefit amount showing up in my account like you mentioned. It's reassuring to hear from people who actually made it through this process successfully!

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Mei Liu

I went through something similar when I first started collecting unemployment. The key thing to remember is that rental income is passive income, not earned income from employment. NYS Department of Labor distinguishes between these types of income. You should definitely report it on your next weekly claim - there's usually a section for "other income" where you can include it. Don't panic about not reporting it initially - just be transparent going forward. The worst thing you can do is continue not reporting it now that you're aware of it.

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Thanks for the reassurance! I've been so stressed about this. Should I mention in the "other income" section that I've been receiving this rental income for the past 6 weeks, or just start reporting it from this week forward? I don't want to cause any red flags by suddenly adding income that was there all along.

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I'd recommend being upfront about the timeline when you report it. You could add a note in the "other income" section something like "rental income $850/month - ongoing, reporting for transparency" or call the DOL to explain the situation. Being proactive about disclosing it shows good faith, and since rental income typically doesn't affect benefit amounts anyway, it shouldn't cause issues. The important thing is you're correcting it now rather than continuing to omit it.

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I'm dealing with a similar situation - I have a duplex and live in one unit while renting out the other. From what I've learned, as long as you're not actively managing the property (like doing maintenance, advertising, showing units), the rental income is considered passive and shouldn't affect your unemployment benefits. However, I'd still recommend calling NYS DOL to clarify your specific situation since every case can be different. The peace of mind is worth the wait time on hold. Also, when you do report it, make sure to specify that it's rental income from a property you own, not income from employment or self-employment activities.

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This is really helpful advice! I'm in a similar boat and have been worried about how to handle reporting rental income. The distinction between passive income and active property management makes a lot of sense. One question though - when you called NYS DOL, were you able to get through easily? I've been trying for days and keep getting stuck in the phone queue. Did you have any tips for the best times to call or any shortcuts to actually reach a human?

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I went through something very similar last year - filed in December but they used an effective date two weeks later, which put me in a different base period and lowered my weekly benefit by about $160. What worked for me was calling the dedicated technical support line (518-457-9000) instead of the main claims line. They handle system errors and date corrections specifically. I got through on my second try and they fixed it immediately while I was on the phone. The backpay showed up in my account within 5 business days. Worth trying if the regular line isn't working for you!

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Thanks for sharing that technical support number! I've been calling the main line for weeks with no luck. When you called 518-457-9000, did they ask for any specific information to verify the error, or could they see the issue right away in their system? I want to be prepared with all my documentation when I call tomorrow.

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That technical support number is a game changer! I've been banging my head against the wall trying to get through the main line. When you called, were you able to get through right away or did you still have to wait on hold? And did they need you to explain the whole situation from scratch or could they pull up your claim details quickly? I'm planning to call first thing tomorrow and want to make sure I have everything ready.

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I had a very similar experience with my NY unemployment claim - they used the wrong effective date which put me in a different base period and reduced my weekly benefits by about $125. After weeks of trying to get through the main phone line, I finally got it resolved by calling right at 8:00 AM on a Tuesday and staying on hold for almost 2 hours (I know, brutal). When I finally reached a representative, they were able to see the error immediately and corrected my effective date while I was on the phone. The key thing is to be very specific - tell them you need your effective date corrected to the Sunday of the week you originally filed, and ask them to recalculate your base period wages using the correct date. They should also process backpay for the weeks you were underpaid automatically once they make the correction. Don't give up! The system definitely has issues during high-volume periods, but once you reach someone who can actually help, they can usually fix it pretty quickly. The waiting is the hardest part.

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The unemployment numbers are all manipulated anyway. They don't count people who gave up looking or people working part-time who want full-time work. The real unemployment rate is probably double what they report.

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While there are different measures of unemployment (U-3, U-6, etc.), the methodology is consistent over time, so the trends are still useful for understanding whether things are improving or getting worse, even if the absolute numbers seem low.

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Same here tracking the numbers! I noticed my job search has been way harder than the unemployment rate suggests it should be. Maybe it's just my field but the competition seems fierce despite supposedly low unemployment.

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I'm seeing the same thing! What field are you in? I'm in marketing and even "entry-level" positions want 3-5 years experience. Makes me wonder if certain industries are just more saturated despite the overall low unemployment numbers. Have you noticed any particular trends in your area or field that don't match what the official stats suggest?

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