New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just want to add - when you get the money order, double check that they put the correct amount on it before you leave the store! I had them mess up the amount once and had to get a new one. Also, some places charge different fees for money orders so shop around a bit. Post office is usually cheapest at like $1.45 but grocery stores can be $3-5. And yeah definitely keep that receipt stub - if anything goes wrong you'll need it to trace the money order. Good luck, the whole process is stressful but you'll get through it!

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Zainab Ismail

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I've been in your exact shoes and it's so stressful! Here's what worked for me: Get the money order from USPS (cheapest fee), make it payable to "New York State Department of Labor", write your UI claim ID in the memo line, and put your full name + last 4 of SSN on the back. Mail it certified with return receipt so you have proof of delivery. The hardest part is following up after they receive it - their phone system is brutal. I wasted days trying to get through until someone here recommended claimyr.com. They got me connected to an actual agent who confirmed my payment was processed and my benefits resumed within a week. Saved me so much stress and time compared to calling endlessly. Keep certifying weekly even while waiting for this to resolve! Your benefits will backpay once everything is cleared up. You got this! 💪

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Connor O'Neill

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I just wrote "SSN: 1234" format so it's clear what the numbers are for. I included a brief cover letter with my full name, claim ID, phone number, and what the payment was for - just to be extra safe since government offices can be disorganized. Better to over-communicate than have them sitting there confused about what your payment is for! The letter doesn't need to be fancy, just something like "Enclosed is payment for overpayment penalty per determination letter dated [date].

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Leo Simmons

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Just write "SSN: 1234" format on the back - it helps them identify your account faster. I sent just the money order without a cover letter since all the important info was already on it (claim ID in memo, name and SSN on back). Keep it simple! The fewer pieces of paper they have to process, the less chance for something to get lost or mixed up. Make sure you get that certified mail receipt though - that's your proof if anything goes sideways.

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Amina Bah

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remember to certify EVERY WEEK! even while ur waiting for approval. i messed this up and lost out on like $1800 because i didnt realize i had to keep certifying during the pending period 😭

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Oliver Becker

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Same thing happened to me! such bs that they don't make this more clear

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Yuki Sato

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Thank you! I definitely would have made this mistake

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Liam O'Reilly

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Hey @Yuki Sato, I see you're getting lots of good advice here! I went through this same process last year and want to echo what others are saying - file immediately online, don't wait even a day. The NY DOL website is labor.ny.gov/unemployment. Make sure you have your Social Security number, driver's license, and employment history for the last 18 months ready. Since you mentioned needing to pay rent in 3 weeks, definitely set up direct deposit during the application - it's much faster than waiting for a debit card. And yes, keep certifying every single week even while your claim is pending! That's crucial. The whole process is frustrating but you'll get through it. Good luck!

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Andre Laurent

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Just remember you also have to be able and available for work when you file your weekly claims, and you need to do job searches. The work requirement is just to qualify initially but there's ongoing requirements too.

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Emily Sanjay

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I went through this exact situation a few months ago! I was working two part-time jobs for about 10 months when one employer suddenly cut my hours to almost nothing. I was worried I wouldn't qualify but it turns out having multiple employers actually helped because my total wages across both jobs put me well over the $2,600 threshold. The key thing is making sure both employers were paying into the unemployment system (most do, but some independent contractor situations don't). When I filed my claim, the system automatically pulled wage information from both jobs. The whole process was way less complicated than I expected once I understood it was about total earnings rather than length of employment at one specific job.

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Pedro Sawyer

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just wanted to add my experience - when i was laid off last year my benefits were way higher than what i expected based on that wage base amount. so dont worry about it affecting your potential benefits if you need them

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That's reassuring! I was really worried I'd only get benefits based on $12,300 if something happened to my job.

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Mae Bennett

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The whole system is backwards if you ask me. Why should there be a cap on what employers pay in when some of us make way more than that wage base? Meanwhile they're always complaining about the unemployment fund running low...

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Mei Chen

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I see your point about the cap seeming unfair, but there's actually some logic to it. The wage base cap helps keep unemployment insurance affordable for small businesses while still funding the system. If employers had to pay UI taxes on unlimited wages, it could hurt job creation, especially for higher-paying positions. The trade-off is that the system pools risk - everyone contributes based on the cap, but benefits are calculated on actual wages up to reasonable limits. It's not perfect, but it balances keeping the program solvent with not over-burdening employers.

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To clarify the main points: 1) You can file for unemployment if you're able/available for work within your restrictions, 2) You must report workers comp income on weekly claims, 3) There will likely be an offset reducing your UI benefit, 4) Still worth filing to protect your claim status. Make sure you have medical documentation of your work capabilities before applying.

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Sophia Long

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This helps a lot! I'll get the paperwork from my doctor and file my claim this week. Thanks everyone for the advice.

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Elin Robinson

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I'm going through something similar right now! Just wanted to add that when you call NYS Department of Labor, try calling right when they open at 8 AM - you'll have a much better chance of getting through. Also, keep detailed records of all your medical appointments and work search activities because they may ask for proof later. The offset rules can be confusing but the main thing is establishing your claim early so you don't lose out on benefits when your workers comp situation changes. Good luck with your recovery!

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