Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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MAKE SURE you have documents ready when you finally get through to someone! They'll want your employment history for the past 18 months, including exact start/end dates and employer contact info. Also have your ID ready. They've gotten super strict about verification since all the fraud cases.
This is such a common issue right now! I had the exact same problem last month - my BYE date passed and the system just wouldn't show the option to file a new claim. I tried everything - different browsers, clearing cache, logging in/out multiple times. Nothing worked. The problem is definitely on their end - their system has been having issues since they did some updates earlier this year. You're going to need to speak with an actual person to get it sorted out. I know calling is a nightmare right now, but that's really the only way to get this fixed. When you do get through, they can file the new claim for you over the phone pretty quickly. Just make sure you don't let too much time pass - you want to get this resolved before your extension runs out completely. And like someone else mentioned, keep certifying on your current claim until this gets sorted out to avoid any gaps. Good luck!
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just keep filing ur weekly claims and update address thats it... i moved to texas and still get my ny benefits no problem
I went through this exact situation when I moved from NY to North Carolina about 6 months ago! The key thing to remember is that you keep your NYS Department of Labor claim active - don't let it lapse thinking you need to start over in Virginia. Make sure to update your address immediately through the online portal or by calling them. One tip: when you're doing your job searches in Virginia, keep detailed records because the reporting format might be slightly different than what you're used to in NY. Also, don't be surprised if some Virginia employers seem confused about your NY unemployment status - just explain that it's completely normal and legal. You've got this!
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websites back up now just fyi
Thanks for letting us know! I already certified by phone but good for others to know they can use the website again.
I had the same issue earlier today! After reading through all the comments here, I tried the Tel-Service number at 1-888-581-5812 and it worked perfectly. The automated system walked me through all the certification questions just like the website does. It took about 10 minutes total and I got a confirmation number at the end. Definitely keeping this number saved for future outages - seems like the phone system is more reliable than the website when there are technical issues.
That's really helpful to know! I'm new to the NY unemployment system and had no idea there was a phone option. Good tip about saving that number - I'll definitely do that in case this happens again. Did you find the phone system easier to use than the website overall?
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If u miss ur certification window u can still backdate it! u just gotta call and explain the technical difficulties. they'll make u fill out a form but u'll still get paid eventually
Yes but good luck getting someone on the phone to do this... took me 2 weeks last time
I'm dealing with the exact same problem! Been trying since Monday and the site keeps crashing right at the certification questions page. What's really frustrating is that I can log in fine and navigate everywhere else, but as soon as I try to actually certify it either freezes or kicks me out with some generic error message. I've tried different devices, cleared my cache, used incognito mode - nothing works. Really worried about missing my certification deadline and having my benefits delayed. This system is so unreliable when we need it most!
Javier Mendoza
Make sure you participate in the hearing even if you think it's hopeless! If you don't show up or respond, they'll automatically rule in favor of the employee. The hearing is your chance to present your side of the story. Be factual, stick to the documentation, and don't let emotions get involved even if the employee says things that aren't true.
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Jamal Brown
I've been through several of these hearings as an HR manager. One thing that really helped me was creating a timeline document that shows the progression of the attendance issues - dates of absences, warnings given, meetings held, etc. Also, if you have any documentation showing the employee acknowledged the attendance policy (like a signed handbook receipt), make sure to include that. The judges really look for whether the employee knew the rules and chose to violate them repeatedly. Stay calm during the hearing and answer only what's asked - don't volunteer extra information that could hurt your case.
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