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Honestly I'd be HAPPY about this mix-up. You have literal proof that they determined you're eligible! Most people don't get to see what the employer gets.
This is actually a really good position to be in! The fact that your employer received an approval letter is huge - it means the system has already determined you're eligible for benefits due to childcare issues. What likely happened is there was a processing error where your denial letter wasn't updated when a human reviewer overturned the automatic denial. I'd recommend bringing both letters to your hearing - the judge will immediately see the contradiction and it should be a quick resolution in your favor. In the meantime, you might want to try calling right when they open (7:30am) for shorter wait times, or check if your online account shows anything different than "pending." Document everything and keep copies of both letters! This kind of system glitch is frustrating but you're actually in a strong position with that employer approval letter as proof.
One more important thing: if you're expecting to be laid off, don't apply until after your last day of work. Applying early can create complications. When you do apply, make sure to have the following ready: - Your SSN - NY State driver's license or ID card number - Your complete work history for the last 18 months (employer names, addresses, phone numbers) - Alien registration card if you're not a US citizen - Form SF8 and SF50 if you were a federal employee - Your DD-214 if you served in the military And remember to claim your weekly benefits every week after you've applied, even if your application is still pending!
Just wanted to add something that might help - if you do get laid off and apply, keep detailed records of everything! Screenshot your application, save confirmation emails, and keep a log of any phone calls or correspondence with the DOL. I learned this the hard way when I had to reapply last year. Having documentation saved me so much time when they asked me to verify information later. Also, if you're in a union, check with your rep - sometimes they have additional resources or can help navigate any issues that come up. Good luck with everything, and I hope the layoffs don't actually happen!
The unemployment rate stuff is all political anyway. They manipulate the numbers to make things look better than they are. I've been looking for work for 4 months and there's nothing out there that pays decent wages.
Just wanted to add that even though NY's unemployment rate is relatively low at 4.2%, don't let that discourage you from your search. The rate measures people actively looking for work, but it doesn't capture underemployment or people who've given up searching. Keep documenting those 3 weekly job contacts properly - I learned the hard way that they do spot-check compliance. Also, start thinking about backup plans for after week 26 since extended benefits are unlikely with current rates. Maybe look into workforce development programs or training opportunities that might be available through your local One-Stop Career Center while you're still collecting.
When they audit job search logs, they typically check that you have legitimate employer names, contact methods (phone, email, or in-person), dates, and position titles. They might verify a few contacts randomly by calling employers. The One-Stop Career Centers are completely free - they're federally funded through WIOA. You can find your local center on the NY.gov website. They offer job placement assistance, skills assessments, training referrals, and sometimes even help with interview prep and resume writing. Definitely worth checking out before your benefits run out!
The One-Stop Career Centers are completely free - they're federally funded through the Workforce Innovation and Opportunity Act. You can find your local center at ny.gov/services/find-your-local-career-center. They offer everything from resume help to skills assessments to job training programs at no cost. For the job search audits, they typically want to see specific details: company name, position title, date of contact, method of contact (online, in-person, phone), and any follow-up. Vague entries like "applied online" without specifics can trigger issues. I'd recommend being as detailed as possible - even include confirmation numbers from online applications if you have them.
THE WHOLE SYSTEM IS DESIGNED TO SCREW US OVER!! They make the rules so complicated on purpose so we mess up and then they can claw back money later. I've been fighting an overpayment for 8 months now and they still haven't responded to my appeal.
Just want to add that you should also be aware of the work search requirements when doing freelance work. Even if you're earning income that reduces your benefits, you still need to complete your required work search activities each week unless that freelance work qualifies as "work" under their guidelines. I learned this the hard way when I was doing some contract work - I thought since I was "working" I didn't need to do job searches, but NYS DOL disagreed and I got a penalty. The rules around what counts as acceptable work search activity versus actual work can be tricky, so definitely clarify this if you move forward with the freelance opportunity.
Carmen Diaz
Try looking in your text messages if you provided a phone number when applying - NYS DOL sometimes sends confirmation texts with your claim number. Also, if you remember any part of your SSN or personal info used during application, the "forgot username/password" option on the login page might help you recover access to see your full claim details online.
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AstroAce
If you can't find your unemployment insurance number anywhere, you can also try creating a new my.ny.gov account using the same SSN and personal info you used originally. The system should recognize you already have a claim and link you to your existing account automatically. This happened to me when I forgot my login details - it pulled up my claim info right away without needing to remember the specific UI number.
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Riya Sharma
•That's really helpful to know! I didn't realize the system could automatically link you back to an existing claim like that. @AstroAce do you remember if there were any specific steps you had to take when creating the new account, or did it just automatically detect your previous claim when you entered your SSN?
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Dylan Mitchell
•@AstroAce I'm curious about this too! When I tried creating a new account last month with my SSN, it just said there was already an account associated with that number but didn't automatically link me to it. Maybe it depends on how long ago you originally filed? Did you have to go through any verification steps or did it literally just log you right into your existing claim dashboard?
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