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I feel your pain Giovanni - I'm dealing with almost the identical situation right now. Filed my claim in early October, got the same "high priority unit" story when I called two weeks ago, and I'm still sitting in pending status. The financial stress is absolutely crushing when you're trying to stretch every dollar while job hunting. Based on all the responses here, it sounds like contacting your state assembly representative is the most reliable way to actually get results. I'm going to look up mine today and make that call. The fact that so many people had success with that approach gives me hope that there's actually a way through this bureaucratic nightmare. Keep us updated if you try the assembly rep route - I think a lot of us in similar situations would benefit from knowing how it goes. Stay strong and don't give up!
Thanks Freya, it's weirdly comforting to know so many people are going through this exact same thing right now. The timing is almost identical too - filed in early fall and now we're all stuck in this pending limbo. I'm definitely going to call my assembly rep tomorrow based on all the success stories here. The financial anxiety is the worst part - you'd think a system designed to help unemployed people wouldn't make it so impossible to actually get help! I'll definitely update this thread once I try the assembly route. Hoping we can all get through this soon 🤞
I'm in almost the exact same situation - filed in early September and been stuck in pending ever since. Called last month and got the same "high priority unit" story with that 518 number. Spoiler alert: they never called back. Reading through all these responses though, it seems like contacting your assembly representative is the way to go. So many people here had success with that approach after months of getting nowhere with DOL directly. I'm going to look up my rep tomorrow and give it a shot. The financial stress while waiting is absolutely brutal - hang in there Giovanni, sounds like there are real solutions that work if we push hard enough through the right channels.
Good luck with your appeal! Just wanted to add that you should also check if you have any email confirmations from when you submitted those weekly certifications online. I had a similar situation and those confirmation emails really helped prove I had reported everything correctly. Also, if you used direct deposit for your unemployment benefits, your bank statements showing the deposits can help establish the timeline of when you were claiming benefits versus when you were working. The more documentation you have, the stronger your case will be.
That's really good advice about the email confirmations! I hadn't thought about those but I probably do have them buried in my inbox somewhere. The bank statement idea is smart too - it would show exactly when I was getting benefits and help prove the timeline. I'm feeling more confident about this appeal now that I know what kind of evidence to gather. Really appreciate everyone sharing their experiences here.
I went through something similar last year and what really saved me was keeping detailed records during the appeal process. Make sure to request a hearing if your initial written appeal gets denied - I've seen cases where people win at the hearing level even after losing the paper review. Also, if you do end up owing something, NYS DOL is usually willing to work with you on payment plans that are way more manageable than wage garnishment. They'd rather get paid something regularly than deal with the paperwork of garnishing wages. The key is to stay in communication with them rather than ignoring their letters.
Quick question - did you report your reason for leaving when you first filed for unemployment? Sometimes people forget to mention it and that can cause issues later.
I went through something similar last year and won my appeal! The key is documentation - I took screenshots of every hostile email from my supervisor, kept records of the unsafe working conditions, and even got a statement from a coworker who witnessed the harassment. Also, don't just focus on what happened - explain how you tried to resolve the issues first (like talking to HR or your manager) before you felt you had no choice but to quit. The hearing officer really cared about seeing that I made reasonable efforts to fix the situation before leaving. You got this! 💪
That's such great advice about showing you tried to resolve things first! I actually did try to work with my manager and HR before I quit, but they just brushed off my concerns. I have some emails where I documented the issues I raised with them. How detailed should I be in explaining all of this during the appeal process?
@ca96349f75f6 Be as detailed as possible! Include dates, times, names of people involved, and exact quotes from emails if you have them. The more specific you can be, the stronger your case will be. I actually created a timeline document with everything laid out chronologically - it really helped me stay organized during the hearing and showed the officer that this wasn't just one isolated incident but a pattern of problems. Don't worry about being too thorough - they want to see the full picture of why a reasonable person would feel they had no choice but to quit.
Wait, so if I document everything and quit for good cause, do I still have to do job searches while my claim is being reviewed? Or does that start after approval?
You need to start job searching immediately when you file your claim, even during adjudication. The job search requirement is 3 activities per week and you need to keep detailed records. Don't wait for approval to start looking - that could hurt your case.
Ethan Taylor
Just remember to file your claim immediately even if you're not sure about eligibility. You can always appeal if they deny you, but you can't get back pay for weeks you didn't file. The worst that happens is they say no, but based on what you're describing, you have a good chance of approval.
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Sean Doyle
•Good point about filing right away. I was hesitating because I wasn't sure, but I'll do it today. Thanks everyone for the advice!
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Oliver Zimmermann
I went through something similar last year - got fired for what they called "policy violations" but it was really just personality conflicts with my supervisor. The NYS Department of Labor investigation was actually pretty thorough and fair. They looked at all the documentation I provided and ultimately approved my claim because they determined it wasn't misconduct. The key is being completely honest in your application and having any documentation ready (like those sick call records you mentioned). Don't let your former employer intimidate you - file that claim ASAP and let the state make the determination. You've got rights as a worker!
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Liam McGuire
•That's really encouraging to hear! It sounds like the investigation process is more fair than I expected. Did you have to do anything special to prepare for when they contacted you, or just make sure you had your documentation organized? I'm feeling a lot more confident about filing now after reading everyone's experiences here.
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Sofia Torres
•@Oliver Zimmermann That s'really helpful to know the process was fair for you! I m'definitely going to file today. One quick question - when they contacted you during the investigation, was it by phone or mail? I want to make sure I m'checking all the right places for communication from them. Also really appreciate everyone sharing their experiences here, it s'making me feel way less anxious about the whole situation.
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