New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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DOL employee here (not in NY but another state with the same system). There are a few reasons this happens: 1. Most likely: their system does quarterly reviews and sometimes flags accounts for verification even if there's no actual break 2. If you certified later in the day than usual (like evening vs morning), some systems flag this as unusual activity 3. If you used a different device or IP address to certify 4. Random selection for fraud prevention Just answer the questions accurately based on your real situation. If you haven't returned to work, say no. If it asks for an EIN, you can usually leave it blank if you haven't worked anywhere new. If your payment doesn't come through within 3-4 business days, then you need to call. But 9 times out of 10, this resolves itself without any problems.

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Is this why my account gets flagged every time I certify while traveling? I visit my parents in a different state once a month.

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100% yes. Different IP address + different location = automatic flag in most systems.

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This exact same thing just happened to me last week! I was so confused because I've been religiously certifying every single Sunday since I got laid off in September. The break in claim questions totally threw me off - I thought I had somehow messed up my claim without realizing it. After reading through everyone's responses here, I'm feeling much better about it. Sounds like it's just their system being glitchy as usual. I answered the questions honestly (no return to work, left EIN blank) and my payment actually came through normally on Tuesday. So hopefully yours will too! The NY unemployment system really needs a complete overhaul. It's wild that we're all dealing with the same random glitches and nobody at DOL seems to know what's causing them. At least we have this community to help each other figure things out! 🤝

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I went through something similar when I got fired for "attitude problems" which was really just me advocating for proper break times. NYS Department of Labor ruled in my favor because my employer couldn't prove I willfully violated any specific policy. The fact that your termination letter is vague and just mentions "performance standards" without specifics actually works in your favor. Keep records of your sick day call-ins and any company policies about attendance. If you followed proper procedures for calling out sick, that's definitely not misconduct. Don't panic about rent - even if there's a delay, you can often get benefits backdated once approved.

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This is really reassuring to hear from someone who went through something similar! I'm definitely going to keep all my documentation together. Did you have to wait long for the decision when you appealed, or was it pretty quick once you got to present your side?

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I had a similar experience where I was terminated for "attendance issues" but it was really just two legitimate sick days. When I filed my unemployment claim, I was completely honest about the circumstances - included details about following company call-out procedures and having no prior warnings. NYS Department of Labor approved my benefits because they determined that calling out sick when actually ill doesn't constitute willful misconduct. The key is being truthful on your application and keeping any documentation you have (texts/emails about calling out, employee handbook policies, etc.). Even if your employer contests the claim, you'll get a hearing where you can explain your side. Don't let the fear of denial stop you from being honest - it's much worse to get caught in a lie later than to deal with a potential appeal upfront.

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That's exactly what I needed to hear! I was getting so anxious about whether to mention the sick days, but you're absolutely right that honesty is the best approach. I do have the text messages I sent to my supervisor when I called out, and I can pull up our employee handbook section on sick leave policy. It's good to know that following proper procedures actually protects you. Thanks for sharing your experience - it really helps to know others have been in similar situations and came out okay!

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Just make sure you keep good records of your part-time hours and pay stubs. NYS Department of Labor might not call your employer, but they could always request documentation later if they audit your claim or if something seems off in your weekly certifications.

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I went through this exact same situation about 8 months ago - got laid off from my full-time job but kept a part-time gig that was only giving me about 12 hours a week. NYS Department of Labor never contacted my part-time employer at all. The most important thing is being completely transparent when you file your weekly claims about the hours you worked and money you earned. I actually ended up getting partial benefits for several months while I looked for another full-time position, and it really helped bridge the gap financially. Don't let fear of them contacting your current employer stop you from filing - you're entitled to these benefits and as long as you're honest about your situation, you should be fine.

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This is really reassuring to hear from someone who went through the exact same thing! Did you find the partial benefits calculation straightforward, or was there any confusion about how much you'd get each week? I'm trying to figure out if it's worth filing or if the reduced amount plus the hassle might not be worth it for just 15 hours a week.

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I feel your pain with those KeyBank card fees! I just switched to direct deposit last week and it was such a hassle. The website kept giving me error messages, so I ended up calling the automated line at 888-209-8124 early in the morning around 7:30am. Press 2 for payment options, then 3 for direct deposit. Have your routing and account number ready. If that doesn't work, you might need to talk to a human - I've heard good things about that claimyr service people are mentioning here. Just make sure to double-check all your bank info because any mistakes will delay your payments. Good luck!

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Thank you for sharing your experience! It's really helpful to know that the automated line works better in the morning. I'm definitely going to try calling at 7:30am tomorrow with my bank info ready. It's crazy how broken their website is - you'd think they'd prioritize fixing something so basic! Did your direct deposit kick in right away or did it take a couple payment cycles?

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I'm going through the exact same thing right now! Been on the KeyBank card for about a month and those fees are ridiculous. I tried the website like 10 times and it keeps crashing when I get to the payment method section. Reading through all these comments, it sounds like calling early morning is the way to go. Has anyone had success with the automated line recently or is it still buggy? I'm hesitant to pay for a service like claimyr but if the phone system is as broken as the website I might not have a choice. This whole system is so frustrating when you're already dealing with being unemployed!

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I was in a similar boat when I got laid off from my accounting firm two years ago. The 26 weeks is definitely accurate, and just to add to what others have said - make sure you understand that your benefit year starts from when you first file, not when you get approved. So even though you filed last week, your 52-week benefit year clock started ticking then. During those 52 weeks, you can collect up to 26 weeks of benefits. Also, since you mentioned you're 34 and this is your first time with UI, don't forget that you might be eligible for other programs too like SNAP benefits if your unemployment payments don't cover all your expenses. The manufacturing background should actually help you in your job search - there's decent demand in that sector right now. Keep your head up, the system can be confusing but you'll figure it out!

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@Ben Cooper Thanks for that clarification about the benefit year starting from when I filed - I didn t'realize that distinction! That s'really important to know. I appreciate the tip about potentially being eligible for other programs like SNAP too. I hadn t'even thought about that but you re'right that it might help bridge any gaps. It s'encouraging to hear that manufacturing jobs are in decent demand right now. I m'trying to stay optimistic but after 8 years at one place, the job market feels pretty different than when I was last looking. Did you find the transition from your accounting background challenging when you were searching? Any advice on how to best present long tenure at one company as a positive rather than making me seem inflexible to potential employers?

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I'm going through this exact same situation right now! Got laid off from my tech job about a month ago and was super confused about the benefit duration too. Everyone here is correct - it's 26 weeks maximum in New York with no current federal extensions. Just wanted to add that the NYS DOL mobile app is actually pretty helpful for tracking your benefits and doing your weekly certifications. It's way easier than trying to use their website on a phone. Also, since you mentioned manufacturing background, I've been seeing quite a few manufacturing job postings on Indeed and LinkedIn recently, especially for skilled positions. With your 8 years of experience, you should definitely highlight that stability and any specialized skills you picked up. The job search requirement thing is real though - I keep a simple spreadsheet with company name, position, date applied, and how I applied (online, email, etc.). Makes it easy if they ever ask for records. Hang in there, we'll both get through this!

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