I'm going through the exact same thing right now! Filed my claim 3 weeks ago and still showing $0 weekly benefit amount even though I worked steadily for 18 months before getting laid off. I submitted the wage investigation request through my.ny.gov like others suggested but haven't heard anything back yet. The waiting is so stressful when you have bills to pay. Has anyone had success calling the wage investigation unit directly, or do you just have to wait for them to contact your employer?

I went through this exact situation last year and it was incredibly frustrating. What helped me was gathering all my documentation beforehand - W-2s, final paystubs, and any employment verification letters. When I finally got through to someone at NYS DOL after filing the wage investigation, they were able to process it faster because I had everything ready. Also, make sure to check if your employer went through any ownership changes or used a payroll company - sometimes wages get reported under different employer identification numbers which can cause this $0 issue. The backpay once it's resolved makes the wait somewhat worth it, but I know that doesn't help with immediate bills. Hang in there!

I can confirm what others are saying - the Wednesday timeline is pretty accurate in my experience. I've been collecting for about 6 weeks now and as long as I certify by Sunday evening, the money hits my Chase account every Wednesday morning between 5-7am. One thing that really helped me was setting up account alerts so I get a text the moment the deposit comes through. That way I know exactly when I can pay rent and other bills without having to constantly check my balance. The NYS system might be clunky but at least the payment timing has been reliable for me.

I've been getting my NYS unemployment payments for about 4 months now and can definitely confirm the Wednesday morning timeline. Usually hits my account between 3-6am on Wednesday if I certify by Sunday night. One tip that helped me - if you're worried about timing for rent, most landlords will accept a screenshot of your pending deposit or certification confirmation as proof that payment is coming. My landlord was understanding when I explained the NYS Department of Labor payment schedule. Also, if you have a good relationship with your bank, some will show pending ACH deposits a day early so you might see it Tuesday night. Just don't spend it until it actually clears!

This is happening to SO many people right now and it's absolutely infuriating! I've been using my Chime account for unemployment for about 6 months without any issues, then last week I got that same exact message about online banking not being accepted. I called the unemployment line probably 20 times and could never get through to an actual person. Finally broke down and accepted the KeyBank card but wow, the fees are insane! $2.50 just to check your balance, $1.50 to transfer money, and half the ATMs don't even work with it. I feel like we're being punished for using modern banking while we're already struggling financially. Has anyone found a traditional bank that doesn't require a huge minimum balance or monthly fees? I really don't want to get stuck paying bank fees on top of everything else when money is already so tight.

Same exact thing happened to me with my Current account! Worked perfectly for 5 months then suddenly got the "online banking not supported" error last week. I'm so frustrated because now I'm stuck with that KeyBank card and the fees are killing me - literally paid $4 yesterday just to get cash out at CVS because their ATM wasn't "in network." I called unemployment 12 times and finally got through using that Claimyr service someone mentioned (totally worth the cost btw). The agent confirmed they're blocking pretty much all online-only banks now because of fraud issues. She said my only options are the debit card or opening an account at a traditional bank with physical branches. I ended up opening a basic checking at a local credit union - no monthly fees as long as I have direct deposit, which is way better than getting nickel and dimed by that awful KeyBank card. It's such a pain to have to do this when you're already stressed about money, but honestly it was the only way to avoid those ridiculous fees eating into my already small unemployment payments.

honestly the whole unemployment tax system is confusing AF. why can't they just make it simple and tell you straight up if you need to pay or not instead of all these weird exceptions and thresholds

Just went through this exact situation with my business last month! As an LLC with employees, you're definitely required to register for unemployment insurance if you meet the wage threshold. The key thing to remember is that it's not just about number of employees - if you pay $300+ in wages in any calendar quarter, you need to register within 10 days of meeting that threshold. Don't wait like I did! I had to pay some back taxes because I thought I had more time to figure it out. The registration process itself isn't too bad once you get started, but definitely don't delay if you think you might already be over that $300 quarterly limit.

same here wondering about the money amounts. my job is cutting hours so might need to file soon

@Caleb Stark - Your calculation sounds about right! With $11,500 in your highest quarter, you'd get around $442 per week ($11,500 ÷ 26 = $442.31). Just make sure you have all your wage records ready when you file - sometimes employers don't report everything correctly to the state. Also, remember that unemployment benefits are taxable income, so you might want to have taxes withheld or set some aside for tax season. The good news is that $442/week for up to 26 weeks could definitely help cover basic expenses while job hunting.