New York Unemployment

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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Liu

The whole system is frustrating honestly. Self-employed people pay taxes but can't get the same safety net as regular employees. At least now there's more gig work that provides W-2s so maybe that helps with future eligibility.

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I totally agree, it's frustrating how the system wasn't designed with modern work arrangements in mind. I'm dealing with this exact situation now - mostly 1099 income but I did have some W-2 work earlier this year. Planning to check my wage credits online like Carmen suggested before trying to call. Thanks everyone for the helpful info!

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Just wanted to add that if you do qualify based on W-2 wages, you'll still need to be available and actively seeking work to maintain eligibility. The tricky part with having your own business is that NYS DOL might consider you "not available for work" if you're still operating your consulting business, even if it's slow. You may need to show that you're genuinely looking for employee positions and not just waiting for consulting work to pick back up. It's worth discussing this specific situation with a DOL representative to understand how they handle cases where someone has both self-employment and employee work history.

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This is a really important point about the "available for work" requirement that I hadn't considered. I'm wondering - if someone temporarily suspends their business operations (like officially closes it down while looking for employment), would that help with the availability requirement? Or does NYS DOL look at your recent self-employment history and still consider it a barrier? It seems like there's a lot of gray area here for people in mixed employment situations.

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yeah the system is always up but it crashes sometimes on mondays when everyone files their weekly claims at the same time lol

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I work in HR and deal with unemployment claims regularly - definitely file your initial claim today! The NYS DOL system is available 24/7 at my.ny.gov, and like others mentioned, your benefit year starts from when you file, not when you were laid off. Pro tip: if you're filing late at night or early morning, the system tends to be faster since there's less traffic. Also, have your last employer's full legal name and address handy, plus your recent pay stubs if possible. The system will ask for your gross wages from the last 18 months, so having that info ready will make the process smoother.

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This is really helpful advice, especially about having the employer's full legal name ready! I just want to make sure I understand - when you say the benefit year starts from when I file, does that mean if I file today (Friday) my first week of benefits would start this week, or would it still start from the Sunday of the week I file? I want to make sure I'm not misunderstanding the timing.

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Yeah you should be fine if it's a layoff situation. Just make sure when you file that you select the right reason for separation. Don't say you quit or anything like that obviously.

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Just went through this process myself a few months ago when my company had layoffs. One thing I wish someone had told me - keep detailed records of everything! Save your layoff notice, any emails about the elimination of your position, and document your last day of work. The NYS Department of Labor may ask for proof that you were laid off rather than fired for cause. Also, don't forget that you'll need to certify for benefits every week, even if there are delays in processing. Good luck with everything!

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Same situation here - filed about 5 weeks ago and still nothing but "under review" every time I check. The worst part is not knowing if there's something I'm supposed to do or if it's just the system being slow. I've been calling every few days but can never get through. Starting to wonder if I filled something out wrong or if they need more documentation. Has anyone had luck with emailing them instead of calling? Getting really anxious about bills piling up while waiting for this to resolve.

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I've been in the same boat for about 4 weeks now - the anxiety about bills is so real! I tried emailing through their online portal but haven't heard back yet (it's been like 2 weeks). From what I've read here, calling seems to be the only way to actually talk to someone, even though it's nearly impossible to get through. That claimyr service Katherine mentioned earlier sounds tempting at this point - $20 might be worth it if it actually works. Hang in there, we'll get through this eventually! 🤞

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I'm in week 7 of waiting for my review to complete, so I totally feel your frustration! What's helped me stay (somewhat) sane is setting up a daily routine where I check my account first thing in the morning, then I don't look at it again for the rest of the day. The constant checking was driving me crazy and it never changes anyway. Also, if you haven't already, make sure you screenshot everything - your weekly certifications, any letters you've received, etc. I learned that the hard way when I couldn't find an old document I needed. Keep filing those weekly claims even though they show blank - I was told by someone who finally got through that those weeks will get backpaid once the review clears. Hoping we both hear something soon! 🤞

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Check your spam folder! My authorization email went there and I was stuck for days being stupid 🤦‍♂️

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already checked spam its not there 😭

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Had the exact same issue! Filed in late January and couldn't certify for weeks due to the authorization error. What finally worked for me was clearing my browser cache completely and trying a different browser. Also make sure you're using the exact same login info from your original application - sometimes people accidentally create multiple accounts which causes auth issues. If that doesn't work, definitely call them because there might be an issue with your claim that needs manual review. Don't stress too much about the backpay - as long as you document your attempts to certify, they'll sort it out retroactively once your account is fixed!

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This is super helpful! I'm gonna try the browser cache thing right now. Quick question - when you say "exact same login info" do you mean like if I used my email vs SSN to sign up initially, I need to keep using that same method to log in? I might have been switching between the two which could be causing issues 🤔

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