Yo I just went through this whole ordeal and finally got my letter yesterday! I tried calling for weeks with no luck. Then I used claimyr.com which got me through to a real person. Told them exactly what I needed and they emailed me the document same day. Talking to an agent got my document so fast I almost cried of relief lol.

Hey Dylan! I actually just went through this exact same nightmare with my apartment complex last month. What finally worked for me was going to my local One-Stop Career Center in person with my ID and explaining the situation. The staff there was able to print out something called a "Benefit Year Summary" that clearly showed my claim start date, end date (Sept 4th), and total benefits received. It took about 15 minutes and was completely free. Way easier than dealing with the phone system! The document looked official enough that my landlord accepted it immediately. You can find your nearest career center on the NY DOL website under "Find a Career Center." Definitely worth trying before paying for a service or waiting on hold forever.

ugh the whole moving thing is such a pain with government benefits... had to deal with this when i moved from westchester to buffalo last year and it took forever to get someone on the phone at NYS Department of Labor to confirm everything was updated correctly

Just want to echo what others have said - moving within NY state doesn't affect your unemployment eligibility at all. I actually work as a benefits counselor and see this question a lot. The key things to remember: 1) File online at my.ny.gov using your current Buffalo address, 2) Have your employment history from your Syracuse job ready, and 3) You don't need to do anything special about the county change. The system is designed to handle intrastate moves seamlessly. Good luck with your claim and the job search in your new city!

@OP - were you able to get through to someone? If you're still stuck, I also had luck emailing my local state assembly member's office. They have special liaisons at unemployment who can sometimes expedite these cases, especially when there's a technical issue like ID.me verification problems.

Great to see this got resolved! For anyone else who might face a similar name mismatch issue with ID.me verification, here's a quick summary of what worked: 1. Try the Claimyr service to actually reach an agent (seems to be the most reliable way based on this thread) 2. Have your legal name change documents ready when you call 3. The agent can update your name in the NYSDOL system and provide an ID.me workaround 4. Keep certifying weekly even while dealing with the issue 5. As backup options: contact ID.me support directly, try the technical support line at 1-855-528-5618, or reach out to your state representative The key seems to be getting past that initial phone barrier - once you talk to an actual person, they can usually resolve the name mismatch pretty quickly. Really helpful thread for anyone dealing with expired benefit years and verification problems!

works fine for me! been using it to pay my roommate rent since i lost my job. no issues with DOL or anything

I've been using my KeyBank unemployment card with Cash App for about 3 months now with no problems at all. The setup was pretty straightforward - just added it like any regular debit card. One thing I noticed is that Cash App sometimes takes a small fee for instant transfers, so I usually just do the free standard transfer that takes 1-3 business days. Haven't had any issues with NYS Department of Labor either - they don't seem to care what you do with the money once it's on your card, as long as you're meeting your other unemployment requirements.

Don't forget about New York State Disability Insurance if you're temporarily unable to work due to illness or injury. It's separate from unemployment but might provide some income while you're recovering. You pay into it through payroll deductions so you might be eligible even if you don't qualify for UI.

I work in HR and deal with these questions a lot. The key thing to understand is that New York has two separate systems: unemployment insurance (UI) through NYS Department of Labor and temporary disability insurance (TDI). If you can't work due to health issues, TDI is usually the better option - it pays up to 50% of your average weekly wage for up to 26 weeks. You're eligible if you've been paying into the system through payroll deductions. For UI, you'd need to prove you can work within your medical restrictions and are actively seeking jobs you can physically perform. The confusion comes from people calling disability benefits "medical unemployment" when they're really different programs with different eligibility rules.