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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Can confirm - had to re-enter all my direct deposit info with my new claim. Ridiculous but thats how it works. Also make sure you check that the last 4 digits of your account number showing in the system match your actual account after you enter it. The website glitched on me and somehow transposed two numbers which caused my payment to bounce back!
Just checked and thankfully mine seems correct. Weird that the system only shows the last 4 digits tho!
Just went through this exact same thing when I filed my new claim in January! You definitely have to re-enter your direct deposit info - it doesn't carry over from your previous claim. I made the mistake of assuming it would transfer automatically and almost missed my first payment because of it. Go into your NY.gov unemployment account and look for the payment method section. Make sure you update it BEFORE your first payment is scheduled to be released. Also double-check that it actually saved properly because I've heard from multiple people that the system sometimes glitches and doesn't save the changes. If you're having trouble getting through on the phone to fix any issues, I've seen people mention using services like claimyr to get connected faster, though I haven't tried it myself. Good luck getting your payments sorted out before rent is due!
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Final update: I finally got through to someone! The agent explained that because I had worked and earned enough since my last claim, I was eligible for a new claim even though my benefit year wasn't over. They had to manually override something in the system to let me file a new claim. My weekly benefit amount is higher now too because I was making more at my recent job. Thanks everyone for your help!
Excellent news! I'm glad you got it resolved. Just make sure you receive an official determination letter within 2-3 weeks confirming your new benefit rate and eligibility. If you don't receive this, call back as something might still be wrong with your claim.
This is such a helpful thread! I'm dealing with something similar right now - got laid off last week and the system won't let me file a new claim. Based on what everyone's shared here, it sounds like calling directly is the way to go when the website gets stuck in these loops. @Donna Cline glad you got it sorted out! Did you end up using the callback service or were you able to get through on the regular phone line?
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I'm in almost the exact same situation! My benefit year ends next month and I'm also working part-time. I'm super nervous about having to start over with a new claim... Did you end up filing yet? How did it go? I'm worried they'll calculate my benefits differently and I'll get less money.
I'm going to file tomorrow morning. I'll let you know how it goes! I'm worried about the same thing.
Quick update based on the 2025 rules: When filing a new claim after expiration while working part-time, make sure to have the following ready: 1. Accurate records of all part-time earnings (weekly breakdown) 2. Documentation of your work search activities (even while working part-time) 3. Your current employer's information 4. Any separation documents from previous employers The new monetary determination will be based on your earnings during the base period, so your weekly benefit amount may change depending on how much you've been earning at your part-time job.
UPDATE: I filed my new claim yesterday and it was actually pretty straightforward! The system recognized I had an expired claim and guided me through the process. It asked for details about my part-time work and calculated a new weekly benefit amount - it's about $15 less than before, but not terrible. They said there might be a 1-2 week processing period, but everything looks good so far. Thanks everyone for the advice!
Great to hear it went smoothly! The slight reduction in benefit amount is normal since they're calculating based on your more recent earnings including the part-time work. The 1-2 week processing is standard for new claims. Make sure you continue certifying weekly during this period.
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wait so every time someone gets unemployment the employer has to pay more?? i thought it was just government money
Employers pay unemployment insurance taxes to fund the system. When their former employees collect benefits, it can impact their future tax rates. It's similar to how workplace injuries affect workers' comp premiums.
I'm dealing with a similar situation right now - my employer is contesting my claim even though they told me the layoff was due to "restructuring." It's so frustrating because I'm running low on money and can't get anyone at NYS DOL on the phone. From what I've learned, employers contest claims to keep their unemployment insurance rates low, but it feels like they're just making life harder for people who are already struggling. Has anyone had luck getting through to an actual person at the Department of Labor recently?
I feel your pain @Keisha Williams - the phone situation with NYS DOL is absolutely terrible right now. I ve'been trying for days and can never get through. Maybe try calling first thing in the morning when they open at 8am? That s'when I ve'heard you have the best shot. Also document everything about your layoff - emails, texts, anything that shows it was restructuring and not performance related. The system is definitely stacked against us but hang in there, most people do eventually get approved for legitimate layoffs like ours.
Evelyn Rivera
Just wanted to add that if you exhaust your 26 weeks of regular UI, you might be eligible for extended benefits during periods of high unemployment, but that's rare and depends on statewide unemployment rates. For planning purposes, definitely count on 26 weeks and not a day more.
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Vanessa Figueroa
Hey Mateo! Just to add some practical advice - I went through this process last year and the 26 weeks goes by faster than you think. Start your job search immediately even if you're taking a few days to decompress. The weekly certification process becomes routine but don't skip it - I set a phone reminder for the same day/time each week. Also, your benefit amount is calculated from your highest earning quarter in your base period, so it might be different than what you expect. The NYS DOL website has a benefit calculator that can give you a rough estimate. Good luck with everything!
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Sofia Morales
•@Vanessa Figueroa This is really helpful practical advice! I didn t'realize the benefit amount was based on the highest earning quarter - that s'good to know for planning. Setting a weekly reminder is a great tip too. Did you find the benefit calculator on the NYS DOL website accurate compared to what you actually received? I m'trying to budget for the next few months and want to make sure I m'being realistic about the weekly amount.
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