Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
The whole system is such a pain honestly. I've been dealing with NYS Department of Labor for years with my restaurant and they change the rules constantly. Just make sure you keep detailed records of everything because they WILL ask for documentation later.
What kind of records do you mean? Like just payroll stuff or other things too?
Just went through this process myself a few months ago! @Liam O'Sullivan is spot on about the $300 threshold. One thing that helped me was calling the NYS Department of Labor early in the morning (like 8 AM sharp) - seemed to have better luck getting through then. Also, make sure you understand the difference between employees and independent contractors because that affects your UI liability. If you're just doing consulting work solo with 1099 contractors, you're probably not liable yet. But definitely get clarity before you start paying anyone regularly!
That's a great tip about calling early! I never would have thought of that timing strategy. Quick question - when you say 1099 contractors don't count toward the threshold, does that include if I'm paying the same contractor regularly throughout the year? Like if I have one person I work with consistently but they're still technically a contractor?
Join the conversation
I had the worst time trying to reach someone at NYS Department of Labor when I had questions about my claim. Spent hours calling and either got busy signals or got disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to a real person at the unemployment office. They have this video demo showing exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration dealing with the phone system.
Is that service legit? I'm always worried about giving my info to third parties when it comes to unemployment stuff.
@Mateo Perez Thanks for sharing this! I ve'been trying to get through to NYS DOL for days about my reduced hours situation. Did you have to pay anything for the Claimyr service or is it free to use?
Just wanted to add that if you do quit and apply for benefits, NYS Department of Labor will contact your employer to verify the reason for separation. If your employer disputes your claim and says you quit without good cause, you'll have to go through an adjudication process that can take weeks. Make sure you have solid documentation if you're going to claim constructive dismissal.
Join the conversation
Pro tip: take screenshots of everything and keep a spreadsheet. NY unemployment system is notorious for glitches
wish i knew this earlier lmaooo 😩
Hey! I went through the exact same thing last month. That waiting week showing $0 is normal - it's unpaid by design. The real issue is why nothing else is showing up after 04/28. Check if you have any pending issues under "Claim Status" - could be identity verification, work search requirements, or they need more info. Also make sure you're certifying on the right days (usually Sunday-Tuesday). If everything looks clean on your end, definitely call or use one of those callback services people mentioned. Don't stop certifying though - you'll lose those weeks if you do! Keep records of everything in case you need to prove you were certifying.
This is super helpful! I didn't even think to check the Claim Status section. Just checked and there's definitely some pending stuff there that might be holding things up. Really appreciate you mentioning not to stop certifying - I was getting so frustrated I almost did! 🙏
Join the conversation
One thing that tripped me up was that if you have multiple employers during the base period, NYS Department of Labor will count wages from ALL of them when calculating your benefits. You don't have to choose just one job - they look at your total wages from all covered employment.
You should list all your employers from the past 18 months when you file your claim. NYS Department of Labor will verify the wages with all of them.
@Ava Johnson Perfect, thank you! That makes sense about listing all employers from the past 18 months. I m'feeling much more confident about filing my claim now that I understand how the base period works and that both my jobs will count toward my benefits.
One more tip for @Giovanni Moretti - when you file your claim, make sure you have your W-2s or pay stubs from both jobs during your base period ready. NYS Department of Labor might ask for wage verification, and having those documents handy can speed up the process. Also, if you had any gaps in employment during the base period, that won't disqualify you as long as you meet the minimum wage requirements. The system is designed to help workers who have had multiple jobs or varying work schedules.
@Dylan Wright This is really helpful advice! I didn t'think about having my W-2s ready but that makes total sense. Since I had those two different jobs with varying hours, I was worried the gaps between them might be an issue, but it s'reassuring to know that won t'automatically disqualify me. Thanks for the tip about keeping documentation handy - I ll'make sure to gather everything from both employers before I file.
Faith Kingston
This whole gig economy unemployment thing is such a mess. Half the time they don't know how to handle our situations and we get stuck in adjudication forever while they try to figure out if we qualify or not. The system wasn't designed for people like us.
0 coins
Javier Gomez
I'm in a similar situation as an Uber driver in NYC - my earnings have dropped significantly over the past few months. From what I've researched, you'll definitely want to gather all your documentation before applying. Besides the 1099s and bank statements others mentioned, I'd also recommend keeping your Uber driver app earnings statements and any tax returns where you reported this income. The NYS Department of Labor website has a section specifically for independent contractors that walks through the eligibility requirements. One thing I learned is that they calculate your benefit amount differently than for traditional employees, so don't expect the same formula. Also consider applying sooner rather than later since there can be waiting periods and backlogs like others have mentioned.
0 coins
Lena Müller
•Thanks for sharing this detailed info! I'm also dealing with reduced earnings and didn't realize there was a specific section for independent contractors on their website. Do you happen to know if there's a minimum earnings threshold you need to meet to qualify? I'm worried my income might be too low since I was only doing this part-time before things got really slow.
0 coins