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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I'm going through the exact same nightmare right now. Filed my claim 6 weeks ago and it's been stuck in pending status ever since. The technical difficulties page has basically become my homepage at this point - I see it more than any other website! What's really maddening is that when I finally got through to someone after literally 60+ attempts, they acted like this was totally normal and couldn't explain why it takes so long. They just kept saying "the system is processing your claim" but gave zero timeline. I've started keeping a spreadsheet of every call attempt, what time I called, and what happened - mostly just for my own sanity at this point. Reading everyone's suggestions here though, I think I'm going to try that claimyr service and also reach out to my state rep. At this point I'll try anything to get some movement on this claim!
LunarEclipse
•I feel your pain - the spreadsheet idea is actually brilliant! I started doing something similar after week 3 of this madness. Having that documentation really helped when I finally got through to someone who could actually do something. The claimyr route worked for me too - was skeptical at first but desperate times call for desperate measures. Got connected to an agent within 2 hours and they were able to see issues in my account that the regular phone reps couldn't access. Also definitely contact your state rep - seems like a lot of people have had success with that approach. Don't lose hope, your persistence will pay off eventually!
StarSurfer
This whole situation is absolutely maddening! I've been stuck in the same cycle for almost a month now - that stupid technical difficulties page is like a brick wall. What really gets me is that they clearly know about this issue affecting thousands of people but there's zero communication about when it might be fixed. I finally managed to get through yesterday after probably 50+ attempts and the rep basically just shrugged and said "keep checking the website" - like, seriously?! The website that DOESN'T WORK?! I'm going to try some of the suggestions here - definitely going to attempt the early morning login trick and maybe bite the bullet and try that claimyr service. At this point I'm willing to try anything. It's insane that we have to jump through all these hoops just to access benefits we're entitled to. Thanks everyone for sharing your experiences - at least I know I'm not going crazy and this really is as broken as it seems!
I totally feel you on this! The "keep checking the website" advice when the website literally doesn't work is peak bureaucratic nonsense. I went through the exact same thing last month - that technical difficulties page became my nemesis. What finally worked for me was a combination of the early morning trick (around 6:45 AM seemed to be the sweet spot) and persistently calling right when they opened at 8 AM. Also, definitely try different browsers and clearing your cache completely - sometimes that error page gets stuck. The claimyr service that people mentioned actually did work for me too when I was at my breaking point. It's frustrating that we have to use workarounds for a system that should just work, but don't give up! Your benefits are coming, it's just a matter of finding the right combination of timing and persistence.
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Lydia Bailey
This whole system is so stressful!! I'm constantly worried about running out of money before I find something. The job market is still tough out there.
I know it's scary but try to focus on your job search. Use the time you have left to really network and apply widely.
Ravi Gupta
One thing that helped me track my remaining weeks was creating a simple spreadsheet when I first filed. I marked down my start date (the Sunday of the week I filed) and counted out 26 weeks from there. Also keep in mind that if you do any part-time work while collecting, those earnings might extend your benefit period slightly since you'd still be using up weeks but getting reduced payments. The key is to stay organized and keep all your documentation - I saved screenshots of my weekly certifications just in case there were ever any disputes about my claim.
Riya Sharma
•That spreadsheet idea is brilliant! I wish I had thought of that when I first started collecting. I've been trying to keep track in my head but it's stressful not knowing exactly where I stand. The part about part-time work potentially extending the period is something I didn't know - does that mean if I pick up some freelance work it could actually help stretch my benefits longer?
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Javier Gomez
Omg are you me??? This LITERALLY just happened to me last week! I freaked out but then my payment came through normally anyway. I think its just the system being glitchy af as usual.
Ethan Wilson
•That's reassuring! Did you ever find out what caused it?
Javier Gomez
•nope, and at this point im afraid to call and ask in case they realize its a mistake and stop my payments lol 😅
Hey! I went through something similar a few months ago. The system randomly flagged me as "working" when I definitely wasn't. Turns out it was because I had done a one-time freelance gig like 6 months earlier and somehow the system got confused about the dates. Even though you said you haven't worked at all, double-check if there's ANY income from anywhere - even like selling something on Facebook Marketplace or getting paid back for something. Sometimes the system picks up on weird stuff. But honestly, if you were able to certify and answered truthfully, you'll probably get paid normally. The NY system is notorious for these random glitches that fix themselves. Just keep screenshots of everything in case you need to prove what happened later!
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Amara Okafor
the my.ny.gov site is pretty good for checking status but sometimes it takes a while to update... mine showed pending for like 2 weeks then suddenly switched to approved
@Carmen Vega - I just went through this same process last month! The online portal at my.ny.gov is definitely your best bet for checking status. When you log in, look for the "Unemployment Services" section and then "View Claim Status." It will show you exactly where your claim stands in the process. Also, don't forget to keep certifying for weekly benefits even while your initial claim is being reviewed - you can do this through the same portal. The system is designed so you won't lose any weeks of benefits as long as you keep certifying. Hope this helps and good luck with your claim!
Emily Parker
•@Freya Thomsen This is really helpful info! I m'also dealing with a pending claim right now and wasn t'sure about the weekly certification thing. Did you have any issues with the my.ny.gov portal or did it work smoothly for you? I ve'heard some people say the site can be glitchy sometimes.
Leeann Blackstein
just got my back pay too!! 5 weeks worth came through yesterday, definitely helped catch up on bills
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Sophia Clark
Just wanted to add that when you get your back pay, make sure to double check the dates and amounts against your claim history. I got mine last month but there was an error where they counted one week twice and missed another week entirely. Had to call and get it sorted out, but they fixed it pretty quickly once I got through to someone. Also worth noting that if you had any part-time work during those waiting weeks, they'll calculate the back pay with those earnings deducted, so don't be surprised if it's less than your full weekly benefit amount times the number of weeks.
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