New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to discuss your case or need to speak with someone about the appeal process, I used claimyr.com recently when I needed to reach an agent quickly. They have a service that gets you connected to actual NYS Department of Labor representatives without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you're dealing with time-sensitive unemployment issues like employer appeals.

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Interesting, I didn't know services like that existed. Have you used it personally or just heard about it?

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Used it myself when I had questions about unemployment tax issues for my business. Much easier than trying to call NYS Department of Labor directly and getting busy signals all day.

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I'm also dealing with a similar situation right now. One thing I learned is that you should also check if your state has specific guidelines about what constitutes "misconduct" versus just poor performance. In NY, the misconduct has to be willful and work-related. Being consistently late might qualify if you have documented warnings and a clear attendance policy that the employee acknowledged. Make sure you can show that the employee knew the consequences of their actions and continued the behavior anyway. Also keep copies of everything you send to NYS Department of Labor for your records.

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This is really helpful advice about the willful misconduct standard in NY. I'm curious - how do you prove that an employee "knew the consequences" beyond just having them sign the employee handbook? Did you have to get written acknowledgments each time you gave warnings, or is it enough to have the warnings documented in their personnel file? I want to make sure I'm building the strongest case possible.

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This thread has been incredibly informative! I'm also dealing with unemployment benefits for the first time and had the same misconception that unused benefits would just sit there waiting for me to use them later. Reading everyone's explanations about how the benefit year system works has really cleared things up. It's definitely a relief to know that if you become unemployed again within the same benefit year, you can still access your remaining balance - I had no idea about that detail. For anyone else who's new to this like me, it seems like the main points are: 1) benefits are calculated fresh for each new claim based on recent work history, 2) unused benefits expire when your benefit year ends (52 weeks from initial filing), but 3) you can return to the same claim if you become unemployed again within that same benefit year. Thanks to everyone who took the time to share their experiences - it's so much more helpful than trying to decode the official government websites!

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This is such a great summary! As someone who's also navigating unemployment benefits for the first time, I really appreciate how you've broken down the key points so clearly. The benefit year concept was definitely the most confusing part for me too - I kept thinking of it like a bank account that would just stay there forever. Your three main points are spot on and will probably help a lot of other newcomers who find this thread. It's amazing how much clearer everything becomes when real people share their actual experiences rather than trying to parse through all the official government language!

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As someone who's been through the unemployment system in NY a couple times, I can confirm what others have said - any unused balance disappears when your benefit year ends. It's frustrating but that's how it works. One thing I'd add is to make sure you keep good records of when your benefit year started so you know exactly when it expires. Also, if you do take that job offer (which you absolutely should!), make sure to properly close out your claim through the online portal to avoid any issues down the road. The key thing to remember is that unemployment is temporary income replacement, not a savings plan. Take the job and don't look back - steady employment is always better than living off unemployment benefits, even if it means leaving money on the table.

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This is really solid advice from someone with actual experience! The point about keeping records of when your benefit year started is something I hadn't thought of but makes total sense. I'm definitely leaning towards taking the job offer after reading everyone's responses here. It's reassuring to hear from multiple people that steady employment is always the better choice, even with unused benefits. Do you happen to remember how straightforward the process was to close out your claim through the online portal when you went back to work?

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Based on everyone's experiences shared here, I think you definitely have a good chance of qualifying! The consensus seems to be that NYS Department of Labor evaluates these situations individually, and your 35 years of work history is a huge advantage. I'd recommend applying online and being prepared to clearly explain during the phone interview that while your employment ended, you're now able, available, and actively seeking work. Don't get discouraged by the potential wait times - several people mentioned it took 2-3 weeks for adjudication. Make sure to start documenting your job search activities right away (3 contacts per week minimum) since you'll need those records for your weekly certifications. The success stories from folks like Kristin and Abigail show it's definitely possible for people in similar retirement situations to get approved. Good luck with your application!

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@CyberSiren This is such a helpful summary of all the advice shared here! You're absolutely right that the consensus points to it being worth applying. I'm feeling much more confident about moving forward after reading everyone's experiences. One thing I'm planning to do is start my job search activities even before I submit the application, so I'll have a solid record of genuine work-seeking efforts when they review my case. The 3 contacts per week requirement seems very manageable, especially with the suggestions about age-friendly employers and temp agencies. Thank you to everyone who shared their stories - this community has been incredibly valuable for navigating what seemed like an impossible situation just a few hours ago!

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I'm 62 and just went through this exact situation! I officially retired in March but had to start looking for work again by June due to rising costs. The key thing that worked for me was being completely upfront during the application process - I explained that while I had initially retired, my circumstances changed and I was now actively seeking employment. NYS Department of Labor approved my claim after about 2.5 weeks of adjudication. During the phone interview, they asked detailed questions about my availability and job search efforts, not so much about the retirement itself. My advice: start your job search activities immediately (even before applying) so you have solid documentation, and focus on demonstrating current availability rather than dwelling on past retirement decisions. The age discrimination concern is real, but I found success with healthcare support roles and retail positions that value experience. Your 35-year work history will definitely help establish eligibility - that's exactly what they want to see. Don't let the retirement label discourage you from applying!

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@Sofia Ramirez This is exactly the kind of real-world success story I needed to hear! Your timeline of retiring in March and then needing to look for work again by June really mirrors my situation. I m'so glad to hear that NYS Department of Labor focused more on your current availability during the phone interview rather than getting stuck on the retirement aspect. Your advice about starting job search activities before even applying is smart - I m'going to begin reaching out to employers this week so I have concrete documentation ready. Did you find that having that early job search record helped during your adjudication process? Also, I m'curious about your experience with healthcare support roles - were there any particular types of positions or employers that seemed most receptive to hiring someone with our experience level?

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@Sofia Ramirez Thank you so much for sharing your success story! It s'incredibly encouraging to hear from someone who navigated this exact situation. Your point about being upfront during the process makes a lot of sense - honesty seems to be the best approach rather than trying to avoid the retirement topic entirely. I m'curious about the healthcare support roles you mentioned - did you need any special certifications or training, or were they positions that valued your general work experience? Also, when you say you started job search activities before applying, how detailed were the records you kept? I want to make sure I m'documenting everything properly from the beginning. The 2.5 week adjudication timeline gives me a realistic expectation too. Thanks again for taking the time to share your experience - it really helps those of us facing similar situations!

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If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I had good luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself when I had questions about my base period wages.

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Interesting, I've never heard of that service. Is it legit? I might need to talk to someone if my claim gets complicated.

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Yeah it's legitimate, they just help you get through the phone queue. I was skeptical at first but it actually worked when I couldn't reach anyone for weeks about an issue with my weekly claim certification.

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Just wanted to add that you should definitely file your claim as soon as possible since there's a waiting period before benefits start. New York has eliminated the unpaid waiting week, but there can still be processing delays. Also, make sure you have all your employment documentation ready - W-2s, pay stubs, and any separation paperwork from your employer. The $75k salary you mentioned shouldn't be an issue at all for eligibility, and you'll likely qualify for close to the maximum weekly benefit amount.

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This is really helpful advice! I didn't realize NY eliminated the waiting week - that's great news. I do have all my employment docs ready since I just got laid off last month. One quick question though - when you say I'll likely qualify for close to the maximum weekly benefit, is that because my $75k salary puts me in the higher benefit tier? I'm still trying to understand how they calculate the actual dollar amount.

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Yes, exactly! Your weekly benefit amount is calculated as roughly half of your average weekly wage during your highest-earning quarter in the base period, up to the state maximum. With a $75k salary, you're likely earning around $1,440 per week, so half of that would be about $720 - but since NY caps it at $504, you'd get the maximum weekly benefit. The formula can be a bit more complex depending on how your earnings were distributed across quarters, but higher earners like yourself typically hit that $504 ceiling pretty easily.

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One thing they don't tell you upfront - keep EVERYTHING documented. Every job you apply for, every contact you make, dates and times of phone calls to NYS Department of Labor. I had to provide all this during an eligibility review and was glad I kept good records. Also screenshot your weekly claim confirmations in case the system glitches.

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Just to add to what others have said - you can actually file your first weekly claim the same week you submit your initial application, you don't have to wait. The key thing is to file by Sunday night each week for the previous week. And regarding job search requirements, yes you should start applying for jobs right away even though the formal requirement doesn't kick in until your second week of benefits. It shows good faith effort and you'll already have a head start on meeting the 3 contacts per week requirement. The my.ny.gov portal has a work search log feature that makes tracking applications easier too.

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This is really helpful, thank you @Malik Robinson! I had no idea I could file the weekly claim so soon. Just to clarify - when you say "file by Sunday night each week for the previous week" - does that mean I would file this Sunday for the week I just had? And is the work search log feature easy to find in the my.ny.gov portal? I'm still getting familiar with navigating the site.

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