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Just wanted to add my experience as someone who's been through this process recently. I was laid off from my software engineering job in September and have been using Coursera courses as part of my job search activities since then. I typically spend 4-6 hours per week on Python and machine learning courses, which has been accepted as one activity without any issues during my weekly certifications. The key things I've learned: 1) Keep detailed logs with dates and hours spent, 2) Save all completion certificates and progress screenshots, 3) Make sure the courses clearly relate to your field, and 4) Remember it only counts as ONE activity no matter how many hours you put in. I also keep a simple spreadsheet tracking: Course name, Date, Hours spent, Topics covered, and Skills gained. This has been super helpful for staying organized and would be perfect documentation if I ever get audited. The courses have actually been really valuable for my job search too - I've been able to mention specific skills I've gained in interviews. Hope this helps! The system can be confusing but as long as you document everything and meet the 3-hour minimum, you should be fine.
This is exactly what I needed to hear! Your spreadsheet idea is brilliant - I'm definitely going to set that up today. It's reassuring to know that someone in a similar field (software) has been successful with this approach. Quick question - have you noticed if certain types of courses (like the more theoretical ML stuff vs practical Python projects) are viewed differently, or does it not seem to matter as long as it's relevant to software engineering?
I've been on NY unemployment since December and can confirm what others are saying about the 3-hour minimum for Coursera. I'm taking cybersecurity courses (relevant to my IT background) and do about 4 hours per week, which counts as one activity. The tricky part is they really do want to see relevance to your field - I had a friend who got questioned because they were taking creative writing courses while looking for accounting jobs. My advice: stick to courses that clearly enhance your employability in your field (Python and data analytics are perfect for IT), keep screenshots of your progress pages, and save every certificate. I use a simple Google Sheet to track course name, date, hours, and what modules I completed each week. Also remember you still need 2 other job search activities each week - applications, networking events, job fairs, etc. The documentation requirements seem inconsistent depending on which agent you talk to, so better to over-document than under-document. I haven't been audited yet but I'm prepared with everything saved in a folder on my desktop.
This is super helpful Carmen! I'm also in IT and have been worried about the documentation requirements. Your Google Sheet idea sounds perfect - do you track anything else besides course name, date, hours, and modules? I'm thinking maybe adding a column for how it relates to job search goals? Also, have you had any luck with the networking events as activities? I've been struggling to find good virtual ones that actually count.
The timing also depends on if there are any red flags on your claim. If NYS Department of Labor needs to verify anything about your employment or eligibility, your claim could go into adjudication which adds weeks to the process. Hopefully yours is straightforward!
Another thing to watch out for - make sure you're certifying for benefits on the right days. In NY you can usually certify starting Sunday for the previous week, and you have until the following Saturday to do it. If you miss your certification window, you could delay your payments even more. I learned this the hard way when I forgot to certify one week and had to wait an extra week to get back on track. Set a reminder on your phone!
I'm in a similar situation - just started my unemployment claim last month and have been thinking about doing some freelance writing work. From what I've researched, the key is being completely transparent with NYS Department of Labor about any income. I called their hotline (took forever to get through) and they told me that even if I only make $20 one week, I need to report it. They said it's better to over-report than under-report. Also make sure you're still meeting the work search requirements - they want to see you're genuinely looking for full-time employment even if you're doing side work. Good luck with your consulting business!
Thanks for sharing your experience @Chloe Taylor! That's really helpful to know they told you to over-report rather than under-report. I'm curious - when you called the hotline, did they give you any specific guidance about how to categorize consulting income on the weekly claims? I'm worried about accidentally putting it in the wrong section and causing problems with my claim.
I went through this exact situation about 8 months ago when I started doing some part-time web development work while on unemployment. Here's what I learned: You definitely need to report ALL income, even small amounts. I made the mistake of thinking anything under $50 wasn't worth reporting and got flagged during an audit. NYS Department of Labor is very strict about this. When reporting, make sure you understand the difference between "work performed" vs "payment received" - you report based on when you actually did the work, not when you got paid for it. Also keep detailed records of everything - hours worked, payment amounts, client names. They may ask for documentation later. The good news is that as long as you're honest and keep meeting your job search requirements, having a small business shouldn't disqualify you from benefits. Just make sure your weekly earnings don't exceed your benefit amount too often or they might question whether you're truly available for full-time work.
This is really valuable advice @Lydia Santiago! I'm curious about the audit process you mentioned - what triggered it and how long did it take to resolve? I'm planning to start my consulting business in the next few weeks and want to make sure I'm doing everything correctly from day one. Also, when you say "detailed records," do you mean I should keep copies of invoices, contracts, and time logs, or is there other documentation NYS Department of Labor typically looks for?
@Lydia Santiago Your experience is really helpful! I m'actually in the exact same boat - been on unemployment for 6 weeks and considering starting some consulting work. When you got flagged during the audit, did it affect your benefit payments while they were reviewing your case? That s'my biggest fear - that even an honest mistake could temporarily stop my benefits when I really need them. Also, did you find it better to call NYS Department of Labor proactively before starting work, or just make sure to report correctly from the first week you earn income?
Just be super careful about this. My cousin got in trouble because she didn't report some small payments from her etsy shop and they made her pay back like $2000 in benefits. The penalties are no joke.
I went through this exact situation last year when I started doing some freelance web design while collecting benefits. The most important thing is to be completely transparent - report EVERY dollar you earn, even if it's just $20 for a small project. I kept a detailed spreadsheet of all my business activities and earnings to show I was being honest. Also, make sure you can prove you're still actively job searching - I kept screenshots of job applications and emails with potential employers. The NYS DOL really does check this stuff, so don't risk it. Better to have reduced benefits than no benefits at all.
This is really helpful advice! The spreadsheet idea is smart - I'll definitely start tracking everything from day one if I decide to move forward with the consulting business. Quick question though - when you say you kept screenshots of job applications, how many job searches were you doing per week to stay compliant? I want to make sure I'm meeting all the requirements while also having time to work on potential consulting projects.
Mason Lopez
Same thing happened to my friend last year - they wanted to change her from day shift to overnight and she couldn't do it because of her kids. She documented the whole thing and when they fired her she got approved for unemployment. The key is showing you didn't just quit.
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Amina Bah
The schedule change situation you're describing sounds like constructive dismissal - when an employer makes your working conditions so unreasonable that you're essentially forced to quit. In NY, if you can show that refusing the schedule change was reasonable (like having family obligations or other legitimate hardship), and they terminate you for it, that should qualify as involuntary separation. Just make sure to get everything in writing - ask for the schedule change demand via email, document your response explaining why it's not feasible, and keep records of the termination if it happens. This paper trail will be crucial if you need to file for benefits or appeal a denial.
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Anastasia Sokolov
•This is really good advice about constructive dismissal - I hadn't heard that term before but it sounds exactly like what's happening to me. Should I send an email to my supervisor asking them to put the schedule change ultimatum in writing, or would that seem confrontational? I'm worried about making things worse but I also want to protect myself if this goes badly.
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