New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been through this exact same situation! What really helped me was setting up text alerts through my bank app so I get notified the moment any deposit hits my account, even if it's pending. Also, I learned that if you have a same-day certification deadline (like if you missed your usual day), the NYS Department of Labor processes those payments on a different schedule - usually takes an extra 1-2 days. Since you mentioned bills due tomorrow, you might want to check if your bank offers any overdraft protection or if you can move the due date by a day or two. The money will definitely come, it's just the timing that's unpredictable between DOL and the banks.

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That's such a smart tip about setting up text alerts! I never thought about that but it would definitely help with the anxiety of waiting and wondering. I'm going to set that up right after I post this. Also really good point about the different processing schedule for late certifications - I've definitely had to certify late a few times and noticed it took longer but didn't connect the dots. Thanks for the practical advice about contacting the bank for overdraft protection too, that could really save someone from late fees while waiting for the deposit to hit.

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I've noticed the same pattern with my deposits! One thing that really helped me track the timing was keeping a simple log of when I certify versus when I actually see the money. After a few months, I realized my bank (KeyBank) consistently takes exactly 3 business days from when NYS Department of Labor shows "paid" status. So now I just plan around that schedule instead of stressing about it. Also, if you're really tight on cash, some banks will give you provisional credit for regular direct deposits like unemployment - worth asking about if this becomes a recurring issue with bill timing.

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That's brilliant about keeping a log! I wish I had started tracking this pattern earlier - would have saved me so much stress wondering when the money would hit. The provisional credit idea is really smart too, especially for regular recurring deposits like unemployment benefits. I'm definitely going to ask my credit union about that option since I seem to have this timing crunch with bills pretty regularly. Three business days from "paid" status seems to be pretty consistent across different banks based on what everyone's sharing here.

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I'm currently a financial aid administrator at a community college in NYS and wanted to add some practical insights to this great discussion. First, you're absolutely right to be concerned about reporting accurately, but please don't stress too much - we see unemployment situations constantly and have well-established processes to help. A few specific tips: 1) When you report your UI benefits on FAFSA, make sure to include the exact amount you've received, not just estimates, 2) Contact your school's financial aid office BEFORE submitting your FAFSA if possible - we can often guide you through the process and let you know what additional documentation we'll need for a professional judgment review, 3) Ask specifically about the school's emergency aid programs - many have COVID-related funds that are still available for students facing financial hardship, and 4) If you're considering community college first, know that we typically have more flexible policies and faster turnaround times for these situations. Also, regarding the training waiver mentioned earlier - that's excellent advice and definitely worth pursuing if you want to continue benefits while in school. The key is getting approval BEFORE enrollment. You're taking a smart step by planning ahead, and education is often the best path forward after job loss. Feel free to reach out to financial aid offices with questions - we're here to help, not judge!

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This is incredibly helpful advice coming from someone who works directly in financial aid! I really appreciate you taking the time to share these practical insights. The tip about contacting the financial aid office BEFORE submitting FAFSA is something I hadn't considered - that could save me a lot of stress and potential mistakes. I'm definitely leaning toward starting at community college since you mentioned the more flexible policies and faster turnaround times. That sounds perfect for my situation. One question about the emergency aid programs you mentioned - are these typically need-based or do they have other criteria? I want to make sure I understand what might be available to me. Also, when you say to include the exact amount of UI benefits rather than estimates, should I wait until I have my complete records from NYS Department of Labor, or is it okay to use the amounts I've been tracking myself? Thanks again for this insider perspective - it's exactly what I needed to hear!

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This is exactly the kind of expert guidance I've been looking for! As someone who's been stressed about this whole process, it's so reassuring to hear from a financial aid administrator that unemployment situations are common and there are established processes to help. I'm particularly interested in your suggestion about contacting the financial aid office before submitting FAFSA - that seems like it could prevent a lot of headaches down the road. I'm also glad to hear about community colleges having more flexible policies since I was already considering that route. One thing I'm curious about - when you mention COVID-related emergency funds that are still available, do those typically require proof of pandemic-related job loss, or would any unemployment situation potentially qualify? I lost my job due to company downsizing rather than anything directly COVID-related, but I'm wondering if those funds might still be an option. Thanks for sharing your professional expertise with all of us - it's making this whole process feel much more manageable!

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I'm a college senior who went through unemployment and FAFSA complications during my sophomore year, and I wanted to share some hope and practical advice! The unemployment benefits absolutely need to be reported, but here's what really made the difference for me: I scheduled an appointment with my financial aid counselor BEFORE completing my FAFSA. They walked me through exactly how to report the UI income and immediately started the professional judgment paperwork. What surprised me was that my school had a specific "economic hardship" scholarship program I never knew existed - they automatically considered me for it once they saw my unemployment documentation. Also, don't forget about work-study opportunities once you're enrolled - schools often prioritize these positions for students who've experienced job loss since they understand you need the income. The whole process felt overwhelming at first, but my financial aid package ended up being better than I expected because the school recognized that unemployment represents a genuine financial hardship, not just additional income. Start reaching out to schools now rather than waiting - most financial aid offices are incredibly understanding about these situations and want to help you succeed!

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side note but anytime you need to talk to NY unemployment go with claimyr.com its the only thing that actually works. otherwise you'll waste days trying to get through

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nah for real, it actually works. I was skeptical too but they got me through to an agent in about 90 minutes after I spent 2 weeks trying to call myself

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So I was about to throw my phone after 3 hours on hold when I saw a recommendation for Claimyr here. It connected me with an agent who fixed my issue in 10 minutes. Saved my sanity for sure.

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Don't stress too much about this - it's actually a pretty common situation! I had something similar happen where I forgot to include a part-time job from my base period. The key is being proactive about fixing it rather than hoping it won't be discovered. Here's what worked for me: I called the unemployment office first thing in the morning (around 8:05 AM) on a Wednesday and actually got through after about 45 minutes on hold. The rep was understanding when I explained it was an honest oversight and helped me add the missing employer to my claim. They did have to recalculate my benefits, but since it was a relatively small amount ($3,400 over 3 months like yours), it didn't significantly change my weekly benefit rate. I had to repay about $200 in benefits that I technically wasn't entitled to, but there were no penalties since I self-reported the issue. The important thing is to have all your info ready when you call: the employer's name, address, your dates of employment, and total wages earned. Be upfront that you genuinely forgot to include this job when you filed your original claim. One thing that helped me was keeping a log of when I called and getting reference numbers for my calls. It shows you're making a good faith effort to resolve the issue. Good luck getting through - persistence is key with the NY unemployment phone system!

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This is super helpful! I'm in almost the exact same boat - forgot to include a seasonal job from last summer that I only worked for about 2 months. Reading about your experience makes me feel way less anxious about this whole thing. The $200 repayment doesn't sound too bad compared to some of the horror stories I've been reading. Did they make you pay it back all at once or were you able to set up a payment plan? Also, when you say you kept a log of calls - what kind of info did you track? I want to make sure I'm documenting everything properly when I start calling tomorrow.

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Ugh, I've been dealing with the same thing since yesterday! The site keeps timing out when I try to access my claim status. Really frustrating because I need to check if my payment went through. Has anyone noticed if the mobile app is working any better than the website? Sometimes that's been more reliable for me during these outages. Fingers crossed they get this sorted soon - missing certification deadlines because of their technical issues is such BS 😤

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Hey! I actually had better luck with the mobile app yesterday when the website was completely down. It was still slow but at least I could get to the login page. Worth trying if you haven't already! And totally agree about the BS factor - we shouldn't have to stress about missing deadlines because their system can't handle basic traffic 🤦‍♀️

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Just went through the same nightmare this morning! Was getting the "Safari can't connect to server" error for hours. Finally got in around 2pm by trying what Eva suggested - cleared all my cookies and cache, then used incognito mode. Still took like 5 attempts but eventually worked. The fact that we have to jump through all these hoops just to access our benefits is ridiculous. NY really needs to upgrade their servers because this happens almost every week now 😡

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omg yes the phone system is terrible!! I've been hung up on like 10 times trying to ask if I can take a certification course while collecting benefits

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@Miguel Ortiz You can usually take approved training programs while on unemployment - some are even encouraged by NYS DOL! But like Dylan said, you need to get approval first. Check if your certification course qualifies under their approved training programs list. I took a digital marketing certification last year while collecting and it actually helped me find my current job. Just make sure to document it as part of your work search activities too.

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For education/training, you generally need prior approval from NYS Department of Labor to maintain eligibility. Don't just start a program without checking first. And remember, even if you're doing everything right, always respond immediately to any correspondence from NYS Department of Labor - ignoring letters or requests for information is the fastest way to get your benefits stopped.

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