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File immediately! Even if there's going to be an investigation, you want to get your claim date established. I waited too long when I got fired and lost out on like $800 because the benefits don't backdate to before you actually file.
Don't let the "performance issues" label scare you away from filing. I work in HR and see this all the time - employers often use vague terms like that to avoid unemployment liability, but it rarely holds up with the Department of Labor unless there's documented willful misconduct. The fact that you were caring for a sick child and had no prior written warnings actually works in your favor. NY has strong protections for family care situations. File your claim today and be honest about everything - both the performance issues they cited AND the family care absences. The DOL investigators are pretty good at seeing through employer BS when there's no real documentation of misconduct.
omg yes get that fixed!! I worked somewhere that did this by accident for like 6 months before anyone noticed
Definitely sounds like a payroll error! As others mentioned, FUTA is entirely the employer's responsibility - you should never see it deducted from your paycheck. In New York, employees don't pay into unemployment insurance at all, unlike some other states. I'd recommend bringing your pay stub to HR right away and asking them to explain the deduction. They'll likely need to correct it and reimburse you for any amounts already taken. Also keep documentation of this in case you need to reference it later when dealing with NYS Department of Labor for any unemployment benefits.
I feel your pain on this ID.me verification nightmare! I went through the exact same thing - multiple failed attempts, endless waiting rooms, technical glitches. After reading through all these responses, it's clear the system is fundamentally broken and we all need workarounds. Here's what I learned from my own experience and what others have shared: 1) Contact your state senator/assembly member FIRST - this seems to have the highest success rate and they deal with these issues constantly, 2) If you need to speed things up, try the Claimyr service that multiple people vouched for to actually get through to a human at unemployment, 3) Keep a paper trail of everything and continue certifying weekly no matter what, 4) If all else fails, visit a DOL career center in person with physical documents. The most important thing is DON'T GIVE UP - your backpay will come through once this gets sorted. The system is designed to be frustrating but there are ways around it. Stay strong and keep fighting for what you're entitled to!
This is such a comprehensive summary of all the options, thank you! I've been feeling so overwhelmed trying to figure out which route to take first. Your step-by-step approach makes total sense - starting with the state rep since it's free and seems to have good results, then escalating to paid services if needed. I had no idea that career centers could help with manual verification either. It's honestly crazy that we all have to become experts in navigating around a broken system just to get benefits we're entitled to, but at least this community is helping each other out. Going to start with my assembly member tomorrow morning and see what happens!
I'm going through the exact same thing right now! ID.me has been a complete disaster for me too - tried 4 times and each attempt has some new problem. First time the camera wouldn't work, second time it said my documents were "unclear" even though they're perfectly fine, third time I got disconnected during the video call, and fourth time I'm still sitting in a queue that says "estimated wait time 2+ hours" from yesterday. This is so stressful when you're already struggling financially and just need your benefits to pay basic bills. Reading all these responses is actually really helpful though - I had no idea there were alternatives to ID.me! I'm definitely going to try contacting my state representative first since multiple people said that worked fast. Also going to look into that Claimyr service if the rep route doesn't pan out quickly. Thanks everyone for sharing your experiences and solutions - it's good to know we're not alone in this mess and that there are actually ways to get around their broken verification system!
I'm so sorry you're dealing with this - the uncertainty when benefits are about to end is absolutely terrifying! I went through the same thing last summer and the stress was unreal. Unfortunately, everyone here is right that the 13-week PEUC extension ended permanently in September 2021. The NY DOL website is criminally outdated and still references programs that don't exist anymore - it's honestly cruel to leave that misleading info up there. A few suggestions based on my experience: 1. **Definitely** look into that 599 training program people mentioned. I wish I had known about it when I was in your shoes. If you can get approved for certain training/education, you might be able to extend benefits while learning new skills. 2. Since you had that part-time job for 6 weeks, call and ask specifically if you earned enough to file a new claim. Even if it's a long shot, it's worth checking. 3. Start your SNAP application TODAY if you haven't already. Don't wait until your last unemployment payment - the process can take a few weeks and you want it in place before you're completely without income. 4. Contact 211 for local resources. Some areas have emergency assistance specifically for when unemployment runs out. The job market is absolutely brutal right now despite the "low unemployment" headlines. Hang in there - you're definitely not alone in this struggle. Keep us posted on how things go! 💙
Thank you so much for this incredibly thoughtful and detailed response! It really helps to hear from someone who went through this exact same situation. The stress is definitely overwhelming - I keep waking up at 3am worrying about what I'm going to do next week. You're absolutely right about how cruel it is that they leave all that outdated information on the website. I've wasted so many hours trying to decipher pages that reference programs that ended 2+ years ago! I'm definitely going to start my SNAP application today like you suggested, and I'm going to call 211 first thing tomorrow morning. The 599 training program sounds like it could be a real game-changer if I can get approved. Thanks for taking the time to lay everything out so clearly - it gives me hope that there might be some options I haven't explored yet. I'll definitely keep everyone posted on how things go! 🙏
I'm really sorry you're going through this - the stress when benefits are ending is absolutely awful! I was in almost the exact same situation a few months ago and can totally relate to the panic and confusion. Unfortunately, what everyone here is saying is correct - the 13-week PEUC extension ended permanently in September 2021 along with all the other federal pandemic programs. NY is back to just the standard 26 weeks, and the fact that their website STILL mentions those old programs is honestly infuriating and misleading. However, there are still a few options worth exploring: 1. **599 Training Program** - This is huge! If you can get approved for certain vocational training or education programs, you can potentially get extended benefits while you're in school learning new skills. Definitely worth looking into ASAP. 2. **New Claim Possibility** - Since you mentioned working part-time for 6 weeks last summer, you should definitely call and ask if you earned enough (typically 10x your weekly benefit amount across multiple weeks) to qualify for a new claim when your current one expires. 3. **Other Assistance Programs** - Start applying for SNAP benefits NOW, not after your UI ends. Also look into HEAP for utility assistance and call 211 for local emergency programs. The job market really is brutal despite what the headlines say. I applied to over 300 jobs and got maybe 8 interviews before finally landing something. You're definitely not alone in this struggle - hang in there! 💪
This is such a comprehensive breakdown, thank you! I really appreciate how you laid out all the options so clearly. The 599 training program keeps coming up in responses and it sounds like something I definitely need to research immediately - I had never heard of it before this thread. You're right about the job market being brutal too. It's so discouraging when you keep seeing headlines about "low unemployment" but then you're out here applying to hundreds of jobs with barely any responses. The disconnect is real! I'm going to follow your advice and start my SNAP application today, and first thing tomorrow I'm calling about both the new claim possibility and the training program. Thanks for giving me some concrete next steps - it helps so much to have a plan instead of just panicking! 🙏
Oliver Cheng
Just apply and see what happens. Worst case they say no and you appeal. I've been through this process twice and honestly you never know how it'll go until you try.
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Samantha Howard
@Fiona Sand definitely include those doctor's notes when filing! Medical absences with proper documentation are usually not considered willful misconduct. When you file online or over the phone, there's usually a section where you can explain the circumstances of your termination - mention that you had legitimate medical reasons with documentation. NYS Department of Labor needs to see the full picture from the start. Also keep copies of everything including any communication with your supervisor about the absences.
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