New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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Update: I tried calling again today using that Claimyr service someone mentioned and actually got through to a tier 2 specialist! They confirmed that my verification was completed by Homeland Security last week but was sitting in a queue waiting for final review. The specialist manually moved it to the payment processing stage and said I should see funds in 3-5 business days. Also, they're going to include all the backdated payments! Thanks everyone for your help!

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KylieRose

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Great news! This is exactly why it's so important to keep following up. Make sure to check your payment history daily to confirm when the payments process.

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Liam Murphy

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lucky!!! still waiting on mine ugh

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Congrats on getting it resolved! This thread is so helpful - I'm dealing with a similar work authorization issue right now (H1B visa holder) and have been stuck for 2 weeks. Going to try the Claimyr service and also check if my name matches exactly between my documents and application. It's crazy how many different answers we get from different agents when most of them don't seem to understand the SAVE verification process at all. Thanks for sharing your update!

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Dmitry Ivanov

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Just want to say hang in there - I know the waiting is stressful especially when you have bills due. Once the system gets going with your payments they usually become more predictable.

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Ethan Taylor

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I went through this same situation a few months ago and the waiting is absolutely nerve-wracking when you're counting on that money. In my experience, the first payment after approval typically takes 10-14 business days to arrive by mail. Since you filed your weekly claim on Sunday and it shows as processed, you're probably looking at getting the check sometime next week if you're lucky, or the week after more realistically. One thing that helped me track it better was setting up text alerts through my.ny.gov - at least then you know exactly when they say it's been mailed out. The good news is that once you get into the rhythm, subsequent checks usually come much more consistently.

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Ellie Lopez

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That's really helpful to know about the text alerts! I didn't realize you could set those up through my.ny.gov. I'll definitely look into that - would be nice to at least know when they actually mail it out instead of just wondering. Thanks for the realistic timeframe too, helps me plan better with my landlord situation.

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Amara Eze

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Congrats on the new job! Just wanted to add one more thing that helped me - when you do your final certification and report returning to work, make sure you have your exact start date ready. The system will ask for the specific date, not just "this week" or "next week." I made that mistake and had to call back to correct it (which was a nightmare). Also, if you're starting mid-week like November 17th (which is a Sunday if we're talking about this year), you'll still certify for that partial week but report your earnings from the new job. The system will calculate your partial benefit automatically. Good luck with the new position!

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This is super helpful! I was wondering about the exact date thing - November 17th is actually a Thursday this year, so I'll make sure to have that ready when I certify. Thanks for the tip about partial week earnings too. I'm feeling much more confident about the process now after reading everyone's advice here!

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Wait, I'm confused about the date - the original post says they start November 17th but that was months ago since we're in 2025 now. Are we talking about a different November 17th? Either way, the advice about having the exact start date ready is spot on. I learned that the hard way too when I went back to work last year!

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Kayla Morgan

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Hey @Zara Perez! I just went through this exact same situation a few months ago. The process is actually pretty straightforward once you know what to do. When you certify for your last week (the week ending before you start work), make sure to answer "YES" when they ask if your employment status changed and enter November 17th as your return-to-work date. After that, just stop certifying - don't file a new claim or anything. Your claim stays open for a full year in case you need it again, but it goes inactive once you stop certifying. The key is being honest about your work status on that final certification. I was worried about the same things you mentioned, but as long as you don't keep certifying after you start working, you'll be totally fine. Congrats on landing the job! 🎉

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Amina Sy

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Thanks @Kayla Morgan! This is really reassuring to hear from someone who just went through it. I was definitely overthinking the process. It sounds like as long as I'm honest on that final certification about returning to work, everything should be smooth. Really appreciate you tagging me so I didn't miss your response - this whole thread has been incredibly helpful! 😊

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Declan Ramirez

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The whole system is so confusing!! Why can't they just make this stuff clear on the website instead of making us guess about every little detail.

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Olivia Harris

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I'm dealing with something similar right now - on workers comp for a shoulder injury but can still do computer work. What I learned is you need to be really specific with the Department of Labor about what type of work you CAN do, not just what you can't. When I registered for work search, I made sure to list all the job types that don't involve physical labor. The key is being honest about your restrictions while showing you're genuinely looking for suitable work within those limits.

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Write a formal hardship letter. Send it certified mail to NYSDOL Commissioner's Office. Include documentation of financial hardship (eviction notice, utility shutoff, bank statements showing $0, etc). By law they have to prioritize hardship cases. My cousin works at DOL and told me this is what actually gets claims expedited internally.

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Mia Green

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This is great info, thank you! Do you know the address I should send this to?

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NY State Department of Labor Attn: Commissioner's Office - HARDSHIP Building 12, Room 500 Albany, NY 12240 Make sure to write HARDSHIP on the envelope too. And definitely send it certified so you have proof they received it.

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I'm so sorry you're going through this - the stress of waiting 5+ months for basic financial support you're entitled to is unimaginable. I've been following this thread and there's some really solid advice here. Based on what others have shared, I'd prioritize these steps in this order: 1) Contact your STATE SENATOR's office (not just assemblyman) - they seem to have more direct connections to DOL, 2) Send that certified hardship letter to the Commissioner's office that Maria mentioned - especially since you're facing eviction, 3) File the AG complaint that ApolloJackson suggested, and 4) Try that claimyr service to actually get through to a Tier 2 agent who can see what's really blocking your claim. Document everything with dates and names. Don't give up - you've paid into this system and deserve these benefits. The squeaky wheel really does get the grease with NY unemployment. Sending you strength! 💪

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