New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in a similar situation - got approved about a week ago and still waiting for my card. Reading these responses is really helpful! I didn't know about checking the payment history on my.ny.gov, so I'll definitely do that. The timing stress is real when you're counting on these benefits. Has anyone had issues with the card not arriving and had to request a replacement?

0 coins

I haven't had to request a replacement yet, but I've heard from others that if your card doesn't arrive within 2-3 weeks after the payment is issued, you can call KeyBank directly to report it missing and request a new one. They'll expedite a replacement which usually takes 3-5 business days. You can also track your card delivery status through KeyBank's website once NYS Department of Labor provides them with your info. The stress is definitely real - I'm going through the same waiting game right now!

0 coins

I just went through this same process a few weeks ago. My timeline was: approved on a Tuesday, first payment issued the following Monday, and the KeyBank card arrived exactly 8 business days after the payment was issued. The waiting is definitely nerve-wracking when you need the money, but it sounds like you're right on track with the normal timeline. Once you get the card, make sure to set up the KeyBank app - it makes checking your balance and finding ATMs much easier than calling the phone number on the back of the card.

0 coins

This is super helpful, thanks for breaking down the timeline! It's reassuring to hear from someone who just went through the same process. I'll definitely download the KeyBank app once my card arrives. Did you have any issues with finding fee-free ATMs, or are there plenty of options? I'm trying to plan ahead so I know where I can access my benefits without getting hit with extra charges.

0 coins

I went through a business closure situation about 18 months ago and wanted to share what I learned. The key thing is to file your claim as soon as possible after you get notice of the closure - don't wait until your last day of work. NYS Department of Labor can process your claim faster if you get it in early. Also, if your employer gives you any severance pay, that might delay when your benefits start, so factor that into your timing. The unemployment insurance system really does work as designed for business closures - it's probably one of the most straightforward scenarios they handle.

0 coins

This is really helpful advice about filing early! I didn't realize timing could make such a difference. Quick question - when you say "as soon as possible after getting notice," do you mean I should file right when they announce the closure even if I'm still working there for another month? Or should I wait until closer to my actual last day?

0 coins

@NebulaNomad You should file your claim about a week before your actual last day of work, not immediately when they announce the closure. NYS Department of Labor needs you to be actually unemployed or have a definite separation date to process the claim. If you file too early while still employed, it can create complications. I filed mine the Thursday before my final Monday, and it worked out perfectly - gave them time to review everything and my first payment came through right on schedule.

0 coins

Just want to add some reassurance from another perspective - I work in HR and have helped employees through several business closures over the years. The unemployment system is actually very well designed for exactly this scenario. Your employer has been paying quarterly unemployment insurance taxes based on your wages for as long as you've worked there, so those funds are already secured in the state trust fund regardless of what happens to the company financially. The NYS Department of Labor processes business closure claims routinely - they see it as one of the clearest cases for benefit eligibility since it's obviously not the employee's fault. Make sure to keep any documentation about the closure (emails, notices, etc.) just in case, but in my experience these claims get approved smoothly. The main thing is don't delay filing once your separation date is set.

0 coins

Thanks for sharing the HR perspective! That's really reassuring to hear from someone who's guided people through this process multiple times. I'm definitely feeling less anxious about the whole situation now. One follow-up question - when you mention keeping documentation about the closure, what specific types of documents should I be looking for? I got an email from management announcing the closure, and I assume I'll get something more formal closer to the date. Is there anything else I should make sure to request or save?

0 coins

@Clay blendedgen The email announcement is perfect - that s'actually the main document you need. Also save any formal WARN notice if your company is large enough to be required to send one 60+ (days notice for mass layoffs .)If they give you a separation letter or final pay stub showing your last work date, keep those too. Honestly though, NYS Department of Labor rarely asks for documentation on business closure cases since they can verify the company status through their own systems. The email announcement showing it wasn t'your choice to leave is usually sufficient if they need anything at all.

0 coins

Thanks for asking this question! I always wondered the same thing. Makes sense that it's employer-funded since they're the ones doing the hiring and firing decisions.

0 coins

This is really helpful to understand! I had no idea employers were paying quarterly taxes for this. It makes me wonder - does this mean that companies with better employee retention actually save money on these taxes? Like if a tech company rarely has layoffs, do they pay less than a seasonal business that has to let people go every winter?

0 coins

Exactly! That's how the experience rating system works. Companies with fewer unemployment claims get lower tax rates over time, while businesses with high turnover or frequent layoffs pay higher rates. So a stable tech company might pay closer to the minimum 0.6% rate, while a seasonal construction company could be paying much higher rates. It creates an incentive for employers to maintain steady employment when possible.

0 coins

The NYS Department of Labor will look at whether you willfully violated company policy or if there were circumstances beyond your control. Health issues that prevent you from working are usually considered beyond your control. Make sure you have documentation ready in case they request it during the adjudication process. Also keep doing your job search activities while you wait for the decision on your claim.

0 coins

Good point about the job search. Do I need to start logging job searches right away even if my claim isn't approved yet?

0 coins

Yes, start your job search log immediately. You'll need to show 3 job search activities per week once your claim is approved, so it's better to start early.

0 coins

I went through something similar - was discharged for attendance issues related to a chronic condition. The NYS Department of Labor approved my claim because I was able to show that my absences were health-related and not willful misconduct. Key things that helped me: 1) I was honest about the discharge reason when filing, 2) I had medical documentation ready (even partial records help), and 3) I emphasized that I intended to return to work and wasn't abandoning the job. The adjudication took about 4-5 weeks but it was worth the wait. Don't let the discharge discourage you from applying - you have a good chance of approval given the medical circumstances.

0 coins

This is really helpful to hear from someone who went through the exact same situation! I'm feeling more hopeful now. Quick question - when you say you emphasized that you intended to return to work, did you mention that specifically in your initial application or during a phone interview with NYS Department of Labor? I want to make sure I present my case in the best way possible.

0 coins

I've been documenting my job searches in a simple Word document and it's worked fine during my claim reviews. Just include: date, company name, position title, how you applied (website, email, in-person), and contact info if available. Don't overthink it - NYS Department of Labor just wants to see you're making genuine efforts. Also, attending virtual job fairs and career webinars count toward your 3 weekly activities, which helped me when physical applications were slim. The key is consistency in your record-keeping format.

0 coins

This is really helpful! I've been overthinking the documentation format. Quick question - for virtual job fairs, do I need to document specific employers I spoke with at the event, or is just attending the fair itself enough to count as one of the 3 weekly activities?

0 coins

@Zoe Gonzalez Just attending the virtual job fair counts as one activity, but I d'recommend documenting a few key employers you interacted with if possible - it shows more engagement. Even if you just visited their booths or downloaded materials, note that down. It strengthens your record without being too burdensome.

0 coins

Just want to add that if you're using LinkedIn for job searching, make sure to document those applications too! I've been applying through LinkedIn Easy Apply and it definitely counts toward the 3 weekly requirements. I include the LinkedIn job posting URL in my log along with the standard info (company, position, date). Also, don't forget that updating your resume or LinkedIn profile can count as a job search activity - I learned this from a NYS Department of Labor rep. It's helpful when you're having a slow week with actual applications but still need to meet the requirement.

0 coins

That's really good to know about LinkedIn Easy Apply counting! I've been using that a lot but wasn't sure if it was "official" enough. Do you know if connecting with recruiters or hiring managers on LinkedIn also counts as a job search activity? I've been doing that but didn't think to document it.

0 coins

Prev1...322323324325326...1378Next