Pay nothing until a live NYDOL agent is on the phone with you.
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
UPDATE: Just wanted to let everyone know my payment came through this morning. Looks like it was just the system-wide delay mentioned above. Thanks to everyone for your help and advice!
got mine too! what a relief
Glad it worked out! The uncertainty is the worst part.
I'm new to this community but dealing with the same issue right now. My payment is also delayed from Sunday's certification. Reading through all these comments is really helpful - it's reassuring to know this is a known system issue and not something wrong with my specific claim. I was starting to worry I'd made some mistake during certification. Thanks to everyone who shared their experiences and especially @Dylan Fisher for the updates about the Twitter announcement. I'll check my account tomorrow morning and hopefully see the payment has come through!
Join the conversation
Look I went through something similar with a former employee. You can report suspected fraud online through the NYS Department of Labor website or call their fraud hotline. They take it seriously but the investigation process is confidential. You'll never know what happened with the case unless they ask you for more information as a witness. Just make sure you have actual evidence and not just suspicions.
That's helpful, thanks. I do have some concrete information from people who've seen him working, so it's not just suspicion. I'll look into filing a report.
Just want to add that unemployment fraud investigations can take months to complete, and the NYS Department of Labor doesn't share results with reporters unless there's a court case. Also keep in mind that people can do limited work while collecting partial unemployment benefits - it's not automatically fraud if someone is working at all. The key is whether they're reporting that income properly. Make sure you understand the difference before filing a report, because false reports can have consequences too.
Join the conversation
Same situation here - lost my job in late October and have been certifying for about a month now with zero payments. It's so frustrating when you're stressed about bills and the system gives you no real updates. I've been checking the payment history daily but it's completely empty. At this point I'm wondering if I should try calling or if there's some issue with my claim that I don't know about. The uncertainty is almost worse than the waiting itself!
I feel your pain! The uncertainty really is the worst part. I'm in almost the exact same boat - been certifying for weeks with nothing to show for it. At least we're not alone in this mess. Have you tried any of the suggestions people mentioned above? I'm thinking about trying that claimyr service or maybe calling my assemblyperson like someone suggested. This whole system is so broken it's ridiculous.
I'm going through the exact same thing right now! Filed in early November and have been certifying weekly for about a month with absolutely nothing. My claim shows approved online but zero payments have hit my account. It's so stressful not knowing if there's some hidden issue or if this is just the normal (terrible) timeline. I've tried calling a few times but can never get through - just endless hold music and then disconnects. Reading through everyone's experiences here, it sounds like the 3-4 week mark is when you really need to start pushing to talk to someone. I think I'm going to try that claimyr service people keep mentioning since the regular phone system seems impossible. Hang in there everyone - hopefully we'll all get through this bureaucratic nightmare soon! 🤞
You're definitely not alone in this frustrating situation! I'm dealing with the same exact timeline - filed around the same time and have been certifying with zero results. The lack of transparency is maddening when you're stressed about money. Based on what everyone's saying here, it sounds like we're hitting that critical 4-week mark where we really need to get on the phone with someone. I'm convinced there are hidden holds or issues they just don't tell you about through the online system. I think I'm going to try the claimyr service too since so many people here swear by it. At this point anything is better than playing phone tag with their broken system. Thanks for sharing your experience - it helps to know others are going through this mess too! 🙏
Join the conversation
This whole thread is making me paranoid. I wish they'd just tell you exactly what to keep and for how long when your claim ends instead of leaving everyone guessing.
I called NYS Department of Labor directly about this last year and they told me to keep everything for at least 4 years, but ideally 6 years to be completely safe. The representative explained that while most issues come up within the first year or two, they legally have up to 6 years to investigate potential overpayments or fraud cases. She specifically mentioned keeping weekly certifications, all correspondence, job search documentation, and any appeal-related paperwork. I ended up scanning everything and storing it on a cloud drive with folders organized by year - much easier than keeping boxes of paper around!
Malik Jenkins
Just wanted to say good luck! The fact that you have documentation puts you in a good position. I won my misconduct appeal too when I had proof that my employer was wrong.
0 coins
Javier Morales
•Thanks for the encouragement! It's nerve-wracking but I feel confident about my case.
0 coins
Alice Coleman
I just went through this process last month and my hearing took about 1.5 hours. Similar situation - employer claimed misconduct but I had evidence showing otherwise. The administrative law judge was thorough and asked detailed questions about the timeline of events. My advice is to practice explaining your side clearly and concisely beforehand. Also, make sure you have physical copies of all your documentation as backup in case there are any technical issues with sharing documents during the hearing. You sound well-prepared with your evidence, which is the most important thing!
0 coins