Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my friend used that claimyr thing the other person mentioned and said it worked. shes been telling everyone about it cause the regular phone line is impossible
Two people recommending it makes me feel better about trying it. I'm going to look into it today.
Just checking back - were you able to get through to anyone? Did anything work for resolving your pending status?
YES! I finally got through using Claimyr and found out my claim was stuck because of the interstate wages issue like someone here suggested. The agent was able to see that they needed wage verification from CT, which had never been requested properly. She submitted the request while I was on the phone and told me it should be resolved within 10 business days. THANK YOU everyone for the help!
That's amazing news! So glad you finally got some answers after all these months. The interstate wages thing makes total sense - the system probably had no way to automatically handle that verification. Hopefully this helps other people who might be stuck with similar issues. Keep us posted on whether it actually gets resolved in those 10 days!
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I'm in the exact same boat! My payments stopped about 2 weeks ago with no explanation and I've been calling nonstop. The automated system just hangs up on me every single time. I've tried the 888-209-8124 number at all different hours and it's like they don't want us to get through. Reading through all these comments, it sounds like contacting my assemblyperson might be the way to go. I'm also curious about this Claimyr service everyone's mentioning - has anyone actually used it recently? I'm getting desperate because my car payment is due next week and I have no idea when this will get resolved. The NY unemployment system is absolutely broken.
I feel your frustration! I'm brand new here but going through the exact same nightmare. My benefits stopped 3 weeks ago and I can't get through to anyone either. Reading all these suggestions is really helpful - I had no idea you could contact your assemblyperson for help with unemployment issues. The Claimyr service sounds interesting too, though I'm still a bit skeptical about paying for something like that. Has anyone tried the Twitter approach @NYSLabor that Oscar mentioned? That might be worth a shot since it's free. This whole system really does seem designed to make us give up. Stay strong!
I'm dealing with the exact same issue! My payments stopped about 10 days ago and I've called that main number probably 30+ times with no luck. The system just hangs up after the automated menu every single time. I tried the assemblyperson route that people mentioned here and actually got a response within 2 days - they're looking into it now. I also tried the Twitter DM approach to @NYSLabor and surprisingly they responded asking for my claim details (without SSN obviously). Still waiting to hear back but it's the most progress I've made. This thread has been so helpful - I had no idea there were all these alternative approaches. The Claimyr service sounds promising too, might give that a shot if the assemblyperson route doesn't pan out. Hang in there, sounds like persistence with multiple approaches is key!
That's really encouraging to hear about the assemblyperson and Twitter responses! I hadn't thought about trying multiple approaches at the same time. It sounds like you're making more progress in a few days than most people do in weeks. I'm definitely going to try the Twitter DM approach tomorrow - even if it's a long shot, at least it's something proactive I can do while waiting on other channels. Thanks for sharing your experience, it gives me hope that there might actually be a way through this maze!
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Pro tip: if you're worried about missing the deadline, you can also set up a reminder on your phone for Saturday evenings. I do this every week and it's saved me from the Sunday night panic more than once. The system also sends confirmation emails when you submit, so make sure to check for that to know it went through properly.
That's a great idea! I actually just set up a Saturday reminder after reading this. I've been one of those people scrambling on Sunday nights and stressing about whether it went through. Having that confirmation email tip is really helpful too - I'll make sure to look for that going forward.
Just wanted to share my experience with the filing window - I've found that filing on Thursday or Friday mornings works really well. The system is fast, there's no rush, and it gives me peace of mind knowing it's done early in the week. Plus if there are any issues with my claim, I have time to address them before the Sunday deadline. I used to be a Sunday night filer too but switching to mid-week has been so much less stressful.
That's such a smart approach! I think I'm going to switch to filing earlier in the week too. The Sunday night stress isn't worth it, especially knowing the system can be slow. Filing on Thursday or Friday like you do sounds perfect - gives you that buffer time in case anything goes wrong with your claim.
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ny unemployment is literally the worst. took me 6 months to find work when my benefits ran out had to move back in w my parents 😭
@Summer Green hang in there! I was in the exact same spot last year - hit that 26 week wall and panicked. Since NY doesn't have extensions right now, here's what helped me survive: 1. Apply for emergency assistance programs (HEAP for utilities, SNAP for food) 2. Check out your local food pantries - no shame in getting help 3. Look into gig work (DoorDash, Uber, TaskRabbit) for immediate income 4. Contact 211 (dial 2-1-1) for local resources and assistance programs Also definitely check out those workforce development programs @Rita Jacobs mentioned. I did a 6-week digital marketing course through Workforce1 that landed me my current job. They even help with interview prep and networking. The job market is brutal but you've already shown persistence by applying to 100+ jobs. Something WILL break through. Keep your head up! 💪
@Sophie Hernandez this is exactly what I needed to hear! Thank you so much for the detailed breakdown. I had no idea about the 211 number or that I could still get help even after benefits end. Definitely going to look into those emergency assistance programs and the Workforce1 training. Really appreciate you taking the time to share your experience - gives me hope that there s'light at the end of this tunnel 🙏
Miguel Hernández
just a heads up that once your regular UI runs out theres no more extensions like there were during covid. so make sure you're really looking for work and not just going through the motions
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Zoe Papadopoulos
•Yeah I've been applying to jobs but the market is tough right now. Hoping to find something before my 26 weeks are up.
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Rajan Walker
One thing to also keep in mind is that your benefit year has an end date regardless of your balance. Even if you still have money left, your claim expires exactly one year from when you first filed. You can find this date on your monetary determination letter or in your online account. So if you filed in June 2024, your claim ends in June 2025 no matter what. This caught me off guard when I was on unemployment a few years back - I thought I could just keep collecting until the money ran out, but the year limit hit first.
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Abby Marshall
•Oh wow, I had no idea about the one year limit! That's really important to know. So even if someone is careful with their spending and has money left in their account, they could still lose benefits just because a year passed? That seems like something NYS Department of Labor should make more clear upfront.
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