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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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I went through this exact same situation about 6 months ago when I moved from Brooklyn to Queens. The online address update through my.ny.gov worked perfectly for me. Just log into your account, go to "Personal Information," and update both your mailing and residential addresses. The identity verification step is standard - they just want to make sure it's really you making the change. It took about 10 minutes total and my benefits continued without any interruption. My first payment after the move went directly to the new address with no issues. Pro tip: take a screenshot of the confirmation page after you submit the change, just for your records. Don't stress about it affecting your claim status - address updates are routine and won't cause delays as long as you're still eligible to work in NY state.
Thanks for sharing your experience with the Brooklyn to Queens move! That's really reassuring since I'm also moving within NYC. The screenshot tip is brilliant - I always forget to save confirmation pages and then worry later if something went wrong. Quick question - when you updated from Brooklyn to Queens, did you notice any difference in your job search requirements or the types of work you were expected to look for? I'm wondering if moving boroughs affects anything with the commute distance requirements that were mentioned earlier in the thread.
Great question about the job search requirements! When I moved from Brooklyn to Queens, I didn't notice any changes to my job search requirements or commute distance expectations. Since both boroughs are within NYC, the DOL still considers it the same general labor market area. You'll still need to document your job search activities as usual, but the geographic scope of where you're expected to look for work stays pretty much the same. The commute distance requirements are more about staying within reasonable travel distance from potential employers, and moving within the five boroughs definitely keeps you in that zone. Just make sure you update any saved job search filters on employment websites to include your new area if you want to find opportunities closer to your new address!
I just went through this same process a couple weeks ago! The my.ny.gov system worked great for me. Go to your account, click on "Personal Information" and you'll see fields for both mailing and residential addresses. The identity verification step is totally normal - it's just asking you to confirm some basic info like your SSN and maybe answer a security question. Took me about 10-15 minutes total. I got a confirmation email within 24 hours and my next benefit payment went to the new address without any issues. Don't worry about it affecting your claim status - address changes are routine as long as you're still eligible to work in NY. Just make sure to update both addresses if your mailing and residential are different, and keep filing your weekly claims on schedule while it processes!
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Congratulations on getting it sorted out! This is such a perfect example of why the NY unemployment system is so confusing - there are these edge cases that aren't clearly explained on the website. Your situation shows exactly why sometimes you just HAVE to talk to an actual person instead of trying to figure it out online. Really glad that calling service worked for you and thanks for sharing the update. This thread will definitely help other people who find themselves in the same boat!
This is such a helpful thread! I'm in a similar situation where I'm approaching the end of my 26 weeks but still have about 6 months left in my benefit year. Reading through all the responses here, it sounds like the key thing is whether you worked during your benefit year and earned enough to qualify for a new claim. @872b58869e00 your breakdown of the three scenarios is super clear - way better than anything I've found on the official NYSDOL website. And @33c9af4fbe1c congrats on getting it resolved! It's encouraging to hear that the Claimyr service actually works since I've been dreading having to call and wait on hold for hours. One question for anyone who might know - if you do qualify for a new claim within your benefit year, does it reset your 26-week counter or do you still only get whatever weeks were remaining from your original benefit year?
Yes, I can confirm! When I filed the new claim, it did start a completely fresh benefit year with a new 26 weeks of eligibility. The agent explained that because I had earned enough wages during my original benefit year (from that part-time job), it qualified me for an entirely new claim rather than just extending my old one. So I went from having 0 weeks left to having a full 26 weeks again. The confusing part is that my new benefit year start date is different from my original one, so now I have overlapping benefit years in the system (the old expired one and this new active one). But the agent said that's totally normal in these situations. @85285bce6b64 definitely call to check your eligibility! Even if you think you might not have earned enough, it's worth asking. The wage requirements can sometimes be lower than you'd expect, especially if your weekly benefit amount isn't super high. Good luck!
Yes, I can confirm! When I filed the new claim, it started a completely fresh benefit year with a new 26-week counter. The agent explained that because I had earned enough wages during my original benefit year to qualify, it essentially "resets" everything - new benefit year start date, new end date (52 weeks from the new start), and a full 26 weeks of potential benefits. The only thing to keep in mind is that your weekly benefit amount might be different on the new claim since it's calculated based on your more recent earnings (including that part-time job I worked). In my case it was actually slightly higher which was a nice surprise! @e284d73b3dcd definitely call to confirm your specific situation, but that's exactly what happened for me. Really hope it works out for you too! The uncertainty of not knowing if you qualify is nerve-wracking but once you get through to an agent they can usually figure it out pretty quickly.
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I'm in a similar situation - filed my claim about 2 weeks ago after being laid off and still waiting to hear back. One thing that helped me was creating a folder with all my employment documents organized (last paystub, termination letter, any severance info) so I'm ready if they ask for more proof. Also downloaded the NYS Department of Labor mobile app which seems to update faster than the website sometimes. The waiting is definitely stressful when bills are due! Hang in there Emma, hopefully we both hear something soon.
I went through this process about 6 months ago and it took exactly 3 weeks for my initial approval. One thing that really helped speed things up was making sure I had uploaded a clear copy of my termination letter and last paystub when I first filed - I think having complete documentation from the start prevented any delays. Also, Isabella is absolutely right about filing your weekly certifications immediately! I made the mistake of waiting and lost my first week of benefits. The good news is that once you're approved, the payments usually start flowing pretty quickly. Since you were downsized rather than fired for cause, your case should be pretty straightforward. Hang in there!
Thanks Collins, that's really reassuring to hear from someone who went through the same process recently! I'm definitely going to make sure I have all my documentation ready. Quick question - did you upload everything through the my.ny.gov portal or did they have a separate document submission process? I want to make sure I'm doing this the most efficient way possible since I'm already 3 days in.
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Wait, there's also something called the Student Loan Forgiveness program for unemployed people in NY. Not exactly paying for school with unemployment but might help with existing debt while you're looking for work.
That's a different program entirely - you're thinking of federal student loan forbearance options. Good point though, worth looking into if you have existing student debt.
marketing is tough right now for sure. have you looked at the one-stop career centers? they sometimes have free training programs that dont interfere with unemployment
That's a great suggestion! I didn't know about the one-stop career centers. Do you know if they have digital marketing or tech-focused programs? That would be perfect since it wouldn't conflict with my benefits.
Hannah Flores
Just remember to document everything! Keep copies of your application, any correspondence with NYS Department of Labor, and notes about your separation. If your employer tries to lie, having documentation helps your case during any appeal process.
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Mei Chen
Thanks for sharing this question - I'm actually going through something similar right now! I filed my claim about 10 days ago and haven't heard anything yet, so I'm assuming my employer probably got the Request for Information form by now. It's nerve-wracking not knowing what they're going to say, especially when you didn't leave on the best terms. Has anyone here had experience with what happens if there are conflicting stories between what you reported and what your employer says?
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