New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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UGH the NYS Department of Labor system is such a nightmare to navigate! I've been trying to get through to someone on the phone for WEEKS about my claim status and can never get past the busy signal. It's like they don't want people to actually get help. The whole system needs to be completely overhauled.

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interesting, never heard of that before. is it legit or just another scam?

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It's legit, they just help you get through the phone queue. Way better than sitting there hitting redial for hours.

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same boat here, filed last week and still waiting to hear anything back. this whole process is stressful enough without having to worry about when the money will start coming in

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I feel you on the stress! Just keep filing your weekly claims even while waiting - that way if you get approved you won't lose any weeks. The waiting period sucks but at least you'll get back pay for the eligible weeks once it goes through. Hang in there!

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The whole quarter system is so confusing! I filed in October and they told me I didn't have enough wages but never explained which quarters they were looking at. Had to call like 15 times before someone finally walked me through it.

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That's so frustrating! The lack of clear communication from NYS Department of Labor is really a problem. When you filed in October, they would have looked at Q2 2023 through Q1 2024 for the standard base period (first four of the last five completed quarters). If that didn't work, they should have automatically checked the alternate base period which would be Q2 2024 through Q1 2024. It's ridiculous that you had to call so many times just to get a basic explanation of how their own system works.

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Based on what everyone's shared, it sounds like you should be in good shape since you worked full-time in early 2024. Just to add some clarity - the key thing to remember is that NYS Department of Labor needs to see wages in at least 2 different quarters within your base period, and those wages need to total at least $2,600. Since you mentioned working part-time through 2023 and then full-time starting early 2024, you likely have wages spread across multiple quarters which should help you meet both requirements. The system will automatically check both base periods for you, so you don't need to request the alternate base period - it happens behind the scenes if needed.

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wait so you dont have to work somewhere for like 6 months or a year to get unemployment?? i thought there was a minimum time requirement at each job

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No, there's no minimum time at any single employer. It's all about your total covered wages during the base period from all your jobs combined.

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I was in a similar situation last year - started a job in February and had to leave by June due to hostile work environment. The key thing is that NYS DOL will look at ALL your previous employment, not just your most recent job. So if you worked anywhere in the past 15-18 months and earned enough during that base period, you should qualify. Just make sure you document everything about those schedule changes - dates, times, any emails or texts about last-minute changes. That documentation could be crucial if you need to prove you had good cause for leaving.

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Just want to echo what others said - quitting to go to school typically won't qualify you for UI benefits. There are some training programs that might allow you to collect while in school, but you'd need to be laid off first and then get approved for the training. Check with your local career center about approved training programs.

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Just to add some practical advice - if you're really considering this path, you might want to look into whether your employer offers any educational assistance or leave of absence options first. Some companies will work with you on flexible schedules or even tuition reimbursement for job-related training. Also, check if there are any evening or weekend programs available so you could potentially keep working while training. The unemployment system really isn't designed to support voluntary career changes, so exploring other options first might save you a lot of headaches.

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I went through something similar when I was fired for attendance issues related to my kids getting sick frequently. The key thing that helped me was being completely honest about the circumstances when I filed. I explained the childcare situation in detail and provided documentation like daycare closure notices and pediatrician notes. NYS Department of Labor actually approved my claim because they determined it wasn't willful misconduct - just unfortunate circumstances. Don't let the fear of denial stop you from filing immediately. The worst thing you can do is wait, because there are strict deadlines for filing claims. Good luck!

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This is really helpful to hear! I'm in a similar situation with transportation and childcare being the main factors. Did you have to go through an appeal process or did they approve it on the first review? I'm trying to figure out what to expect timeline-wise since I need to plan my finances accordingly.

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They approved it on the first review, which was honestly a relief! It took about 3-4 weeks from when I filed to get the approval letter. The key was being super detailed in my initial application - I wrote out specific dates when daycare was closed, included copies of medical notes, and even had a letter from my previous employer acknowledging that my absences were due to family emergencies rather than just not wanting to show up to work. My advice is to gather all your documentation now while it's fresh in your mind. Transit delay screenshots, any texts or emails you sent your supervisor explaining why you were late, childcare receipts or closure notices - anything that shows this wasn't willful misconduct on your part.

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I'm dealing with something similar right now after getting let go for attendance issues. Reading through everyone's experiences here is really helpful. One thing I wanted to add is that when you file your claim, don't just focus on the transportation and childcare problems - also mention any efforts you made to address the tardiness issue with your employer. Did you ever ask about flexible start times, offer to stay late to make up time, or suggest any other accommodations? NYS Department of Labor looks at whether you tried to resolve the situation in good faith. Even if your employer wasn't willing to work with you, showing that you attempted to find solutions can help demonstrate that your termination wasn't due to willful misconduct. Also, if you have any performance reviews or documentation showing you were a good employee otherwise, include that too.

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This is really good advice about showing you tried to work with your employer! I actually did ask my supervisor about adjusting my start time by 30 minutes to account for the bus schedule, but they said warehouse operations required everyone to start at the same time. I also offered to work through lunch or stay late when I was running behind, but they weren't interested in those solutions either. I kept some of those text conversations on my phone - sounds like I should definitely include those when I file my claim to show I was trying to be proactive about the situation.

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