New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Check if maybe you had a short period of unemployment you forgot about? Sometimes people get confused about what year they received benefits or if they got other types of assistance that show up on 1099-G forms.

0 coins

Update: I called the fraud hotline and they confirmed someone used my SSN to file a claim. The benefits were direct deposited to an account that's definitely not mine. They're opening an investigation and said I should get a corrected 1099-G in 6-8 weeks. Thanks everyone for the help - I was really panicking about this.

0 coins

That's great news that you got through to them! Can you share what fraud hotline number you used? I'm dealing with a similar situation and having trouble reaching anyone at NYS Department of Labor. Also, did they give you any case number or reference number for tracking the investigation?

0 coins

I just went through this exact situation 4 months ago! Got terminated in a "restructuring" (which we all know is often just an excuse) and received a settlement with severance and NDA. The settlement absolutely does NOT disqualify you from unemployment benefits - I was worried about the same thing. What matters is that your termination was involuntary, which it clearly was. When I filed my claim, I reported everything honestly - the settlement amount, dates, and circumstances of termination. NYS DOL reviewed it and approved me without any issues. The key is being transparent from day one. Don't wait to file - there's already a waiting period built in, so get the process started now. My benefits started about 3 weeks after filing, and the settlement actually helped because it provided clear documentation that the termination was the company's decision, not mine. You've got this!

0 coins

Thank you so much for sharing your experience! It's incredibly reassuring to hear from someone who went through this exact situation just 4 months ago and had everything work out smoothly. You're absolutely right about being transparent from day one - that seems to be the common theme from everyone who's had success with this process. I really appreciate you mentioning that the settlement actually helped provide documentation that the termination was the company's decision. I hadn't thought about it that way, but you're right - having it in writing that it was "restructuring" should actually work in my favor. I'm definitely going to file my claim this week and just be completely honest about everything. Thanks for the encouragement - it really helps to know others have navigated this successfully!

0 coins

I'm in a very similar boat - just got terminated last week in what they called "organizational restructuring" and I'm about to receive a settlement package. This whole thread has been incredibly helpful! It's reassuring to see so many people confirm that settlements don't disqualify you from unemployment benefits as long as the termination was involuntary. Based on everyone's experiences here, it sounds like the key is being completely transparent with NYS DOL from the start and filing your claim as soon as possible. I'm planning to file mine this week. One question though - for those who went through this process, did you find it helpful to keep copies of any internal company communications about the restructuring/layoffs to support your case, or was the settlement agreement documentation sufficient on its own?

0 coins

Rita, I totally feel your pain on this! I had a similar security question nightmare with the NY unemployment system a few months back. One thing that might help - have you tried accessing the site during off-peak hours like really early morning (6-7am) or late evening? Sometimes the system behaves differently when there's less traffic. Also, if you have any family members who might remember exactly how your mom's name appeared on old documents or forms, that could give you clues about variations you haven't tried yet. The NY system is notorious for storing info exactly as it was entered originally, even if there were typos. I know it's super stressful with your benefits timeline, but based on all the success stories in this thread, it sounds like there's definitely a solution out there - you just need to find the right combination. Sending you good vibes that you crack the code soon! 🤞

0 coins

@Mei Chen That s'such a smart idea about trying during off-peak hours! I never thought about how server load might affect the way the system processes security questions. I m'definitely going to try logging in super early tomorrow before everyone else gets online. And you re'absolutely right about asking family members - I should call my aunt who helped my mom with a lot of paperwork over the years. She might remember if there were any unusual spellings or if my mom ever used a different version of her maiden name on official documents. This whole thread has been like a masterclass in troubleshooting the NY unemployment system! It s'giving me so much hope that I can actually solve this. Thanks for the encouragement and good vibes - I really need them right now! 🙏

0 coins

Rita, I just went through this exact same nightmare two weeks ago and I completely understand your frustration! 😤 After trying every variation I could think of for days, what finally worked for me was remembering that when I originally set up my account back in 2020, I was using my phone and the auto-correct changed my mother's maiden name from "Kowalski" to "Kowalsky" without me noticing. Try thinking about any possible autocorrect mistakes - especially if you set up your account on mobile during the pandemic chaos when we were all rushing to file. Also, the system might be case-sensitive in weird ways, so try your mom's name in ALL CAPS, all lowercase, and proper capitalization. I know how stressful this is with your benefits running out, but based on all these success stories, there's definitely a solution! If nothing else works, that claimyr service people mentioned actually did get me through to an agent who fixed everything in under 10 minutes. Don't give up - you're going to figure this out! 💪

0 coins

@Jordan Walker Oh wow, the autocorrect thing is such a good point! I bet that s'exactly what happened to me too. I definitely set up my account on my phone during all that 2020 craziness when everyone was panicking about filing for unemployment. My phone is always helping "by" changing spellings of names, especially surnames that aren t'common. I m'going to try every possible autocorrect variation I can think of - maybe it changed Rodriguez "to" Rodriquez "or" something like that. It s'so frustrating that one tiny auto-correction from 4 years ago is causing all this trouble now! But reading all these stories is giving me hope that there s'definitely a solution out there. Thanks for sharing what worked for you - it really helps to know I m'not alone in this nightmare! 🙏

0 coins

Glad to hear you got it resolved! This is exactly why I always recommend calling KeyBank first when there are issues with new unemployment cards. They put security holds on probably 50% of new activations, especially for larger amounts like yours. For anyone else reading this thread with similar issues - the KeyBank number is usually much easier to get through to than NYSDOL, and they can resolve card-specific problems immediately. Thanks for updating us with the solution!

0 coins

This is really helpful advice! I'm new to this community and dealing with unemployment for the first time. It's good to know that KeyBank security holds are so common - I would have probably panicked and assumed something was wrong with my claim. The tip about calling KeyBank first instead of trying to reach NYSDOL makes a lot of sense too since they seem impossible to get through to. Thanks for sharing this insight for future people who might run into the same issue!

0 coins

As someone who just went through the NY unemployment process myself, I can't stress enough how important it is to save KeyBank's customer service number in your phone the moment you get your card. I had a similar scare when my first payment didn't show up - turned out to be a routine verification hold that took 5 minutes to resolve once I actually got through to them. The NYSDOL phone system is basically impossible, but KeyBank is usually pretty responsive. Also, pro tip: if you ever need to make a large withdrawal or purchase, call them first to let them know - they'll flag it as fraud otherwise and freeze your card at the worst possible moment!

0 coins

I went through this exact situation on my H1B about 6 months ago. Yes, you're absolutely eligible! The process was pretty straightforward - I just needed to upload my I-797 approval notice and EAD card like you mentioned. One thing to note is that you'll need to be actively searching for work and available to accept suitable employment, which shouldn't be an issue since you're authorized to work. Also, make sure to file your claim as soon as possible since there's usually a one-week waiting period before benefits start. The weekly benefit amount is based on your previous earnings, so with 2 years of tech salary you should get a decent amount. Don't let the stress get to you - you've been paying into the system and you deserve these benefits!

0 coins

Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the same situation recently. I'm definitely going to file as soon as possible - didn't know about the one-week waiting period. Did you have any issues with the job search requirements while on H1B? I'm wondering if there are any restrictions on what types of jobs I can apply to or if I need to stick to positions that match my visa category.

0 coins

@Fatima Al-Qasimi Great question about job search requirements! From my understanding, as an H1B holder you should be able to apply for any position that matches your skill level and experience, not just jobs that specifically match your visa category. The unemployment system looks at whether you re'genuinely seeking work that you re'qualified for. However, I d'recommend double-checking this with the DOL when you file your claim, since immigration and unemployment rules can interact in complex ways. Also, keep detailed records of your job search activities since you ll'need to report them weekly. Good luck with your claim!

0 coins

I'm a former immigration paralegal and wanted to add some important details about H1B holders and unemployment benefits. While you are eligible as others have confirmed, there are a few critical things to keep in mind: 1) H1B holders typically have a 60-day grace period to find new employment or change status after job loss, so file your UI claim immediately to maximize your benefit period. 2) Make sure your employer properly notified USCIS of your termination - this affects your legal status timeline. 3) You can receive benefits while searching for work, but if you find a job with a different employer, they'll need to file a new H1B petition (unless it's a cap-exempt position). 4) Keep all your immigration documents updated and readily available since NYS DOL may request them for periodic eligibility reviews. The good news is that receiving unemployment benefits won't negatively impact future immigration applications. Best of luck with your claim!

0 coins

This is incredibly helpful information, thank you! I had no idea about the 60-day grace period detail - that's definitely something I need to keep track of. Quick question: do you know if the grace period starts from the actual last day of work or from when the employer officially notifies USCIS? My last day was Friday but I'm not sure when HR will submit the termination notification. Also, when you mention "cap-exempt positions," are you referring to positions at universities, research institutions, and nonprofits? I want to make sure I understand all my options while collecting benefits.

0 coins

Prev1...299300301302303...1378Next