New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

also make sure you apply right away after you quit, don't wait around thinking about it. and when they ask why you quit be very specific about the good cause reasons

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Wesley, I went through something very similar about 6 months ago. My manager was creating a hostile work environment and constantly changing my responsibilities without notice. Here's what worked for me: 1) Start documenting EVERYTHING right now - dates, times, what was said/done, any witnesses present. Screenshots of schedule changes, emails, etc. 2) If possible, try to address it in writing first (email to supervisor or HR) so you have a paper trail showing you attempted to resolve it. 3) When you file for unemployment, be very detailed about how the conditions made it impossible to continue working. NYS DOL approved my claim because I could show a pattern of unreasonable treatment that affected my ability to do my job. The documentation was key - without it, it would have just been my word against theirs.

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Make sure you file your weekly claims correctly and report any income from the settlement period accurately. The job search requirements will still apply once your benefits start, so keep track of your applications and contacts. Also, if there are any ongoing legal matters related to your termination, be prepared to explain those during the adjudication process if they ask.

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Good point about the job search log. I've already started keeping track since I figured I'd need to file soon. The legal stuff is all settled now, no ongoing issues.

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I went through something similar about 6 months ago. The settlement itself won't disqualify you from unemployment benefits, but timing matters. NYS DOL will want to know the exact dates of your last day of work versus when you received the settlement payment. If the settlement covers a period where you would have been working (like payment in lieu of notice), that might delay when your benefits can start. I'd recommend filing your claim as soon as possible since there's usually a waiting period anyway. The worst they can do is adjust the start date if needed. Also keep all your settlement paperwork - they might ask for copies during the review process.

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Hey Rita! I went through this EXACT nightmare about 6 months ago and I totally understand your frustration! 😫 After trying literally everything for weeks, I finally figured out what was wrong - apparently when I set up my account back in 2020, I had typed my mother's maiden name in ALL CAPS because I was filling out the form quickly and had caps lock on without realizing it. The system was looking for "MARTINEZ" but I kept typing "Martinez" or "martinez" when trying to log back in. It's so ridiculous that they don't tell you it's case sensitive! Try entering your mom's maiden name in all different cases - ALL CAPS, all lowercase, and proper capitalization. Also, since you mentioned you moved recently, double-check that you're not accidentally thinking of an old address or mixing up security questions. The NY unemployment system is honestly terrible about giving helpful error messages. If none of that works, definitely try that claimyr service people mentioned - I was skeptical too but it actually got me through to someone who fixed everything in 5 minutes. Don't give up, you're going to get this sorted out! 💪

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@Isabella Brown OMG the caps lock thing makes so much sense! I bet that s'exactly what happened to me too - I was probably typing frantically during the pandemic and didn t'even notice caps lock was on. I m'definitely going to try all the different capitalizations first thing tomorrow morning. And you re'right about mixing up security questions after moving, my brain has been so scattered lately trying to remember what I put for everything back in 2020. I m'getting more hopeful reading everyone s'stories - it seems like there s'always some weird little detail that ends up being the key. Thanks for the suggestion about claimyr too, if I can t'figure it out with all these new ideas I ll'definitely give that a try. Really appreciate you taking the time to share what worked for you! 🙏

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Rita, I just went through this exact same nightmare two weeks ago and I completely understand your frustration! 😤 After trying every variation I could think of for days, what finally worked for me was remembering that when I originally set up my account back in 2020, I was using my phone and the auto-correct changed my mother's maiden name from "Kowalski" to "Kowalsky" without me noticing. Try thinking about any possible autocorrect mistakes - especially if you set up your account on mobile during the pandemic chaos when we were all rushing to file. Also, the system might be case-sensitive in weird ways, so try your mom's name in ALL CAPS, all lowercase, and proper capitalization. I know how stressful this is with your benefits running out, but based on all these success stories, there's definitely a solution! If nothing else works, that claimyr service people mentioned actually did get me through to an agent who fixed everything in under 10 minutes. Don't give up - you're going to figure this out! 💪

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@Jordan Walker Oh wow, the autocorrect thing is such a good point! I bet that s'exactly what happened to me too. I definitely set up my account on my phone during all that 2020 craziness when everyone was panicking about filing for unemployment. My phone is always helping "by" changing spellings of names, especially surnames that aren t'common. I m'going to try every possible autocorrect variation I can think of - maybe it changed Rodriguez "to" Rodriquez "or" something like that. It s'so frustrating that one tiny auto-correction from 4 years ago is causing all this trouble now! But reading all these stories is giving me hope that there s'definitely a solution out there. Thanks for sharing what worked for you - it really helps to know I m'not alone in this nightmare! 🙏

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Check if maybe you had a short period of unemployment you forgot about? Sometimes people get confused about what year they received benefits or if they got other types of assistance that show up on 1099-G forms.

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Update: I called the fraud hotline and they confirmed someone used my SSN to file a claim. The benefits were direct deposited to an account that's definitely not mine. They're opening an investigation and said I should get a corrected 1099-G in 6-8 weeks. Thanks everyone for the help - I was really panicking about this.

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That's great news that you got through to them! Can you share what fraud hotline number you used? I'm dealing with a similar situation and having trouble reaching anyone at NYS Department of Labor. Also, did they give you any case number or reference number for tracking the investigation?

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I just wanted to follow up - were you able to resolve this issue? Based on your situation, it sounds like either: 1. A standard processing delay (most likely) 2. A hold on the new card by KeyBank 3. A payment method discrepancy in the system If calling KeyBank didn't resolve it, you should definitely contact NYSDOL directly as they can verify exactly where the payments were sent. This situation is fairly common with new cards.

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Update: Problem solved! I called KeyBank this morning and it turns out they had a security hold on the card since it was newly activated. They verified my identity and released the funds - money showed up about 3 hours later. Thanks everyone for your help!

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Glad to hear you got it resolved! This is exactly why I always recommend calling KeyBank first when there are issues with new unemployment cards. They put security holds on probably 50% of new activations, especially for larger amounts like yours. For anyone else reading this thread with similar issues - the KeyBank number is usually much easier to get through to than NYSDOL, and they can resolve card-specific problems immediately. Thanks for updating us with the solution!

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