New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I'm in a similar situation - filed 10 days ago and still showing pending. This thread is really helpful to read through all your experiences! It's reassuring to know that 2-4 weeks seems to be the normal timeframe and that most people eventually get approved. I've been panicking thinking something was wrong with my application. Going to keep filing my weekly claims and try to be more patient with the process. Has anyone had luck calling early in the morning to get through to an agent, or is it pretty much always busy regardless of when you call?

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I've had better luck calling right when they open at 8 AM - managed to get through twice that way, though it still took about 45 minutes of waiting on hold. Afternoons are basically impossible from my experience. You can also try calling on Tuesdays or Wednesdays - Mondays and Fridays seem to be the worst for getting through. Don't give up on the weekly certifications though, that's the most important thing to keep doing while you wait!

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I'm dealing with this exact same issue right now! Filed my claim 12 days ago after being laid off and it's still showing pending. Reading through everyone's experiences here is actually making me feel a lot better - I was starting to think there was something seriously wrong with my application. It sounds like the 2-4 week timeframe is pretty standard, especially with the high volume they're processing. I've been religiously filing my weekly claims even though everything shows pending, so hopefully that will pay off when it finally gets approved. The hardest part is just the uncertainty and not knowing if you need to do anything else on your end. Thanks to everyone sharing their timelines and tips - it really helps to know we're not alone in this waiting game!

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I totally understand that uncertainty feeling! I'm about a week into my pending status and reading everyone's experiences here has been such a relief. It's crazy how they don't really explain the timeline upfront - would save everyone so much stress if they just said "expect 2-4 weeks for initial review" right on the application. I've been checking my account obsessively but sounds like that's pretty normal too. Definitely going to keep up with those weekly certifications and try to be patient. This community is awesome for sharing real experiences instead of just the vague official info on their website!

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I gave up on calling after 2 weeks of trying and used claimyr.com instead. Talking to an agent got my $ unlocked so fast. They basically keep calling the unemployment line for you and then connect you when they get through to a human. Total lifesaver when you're dealing with confusing letters like this!

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another day, another company promising to fix the unfixable unemployment system lol

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I get the skepticism but they're not fixing the unemployment system itself - they're just solving the phone problem. It's like paying someone to stand in line for you. The service just handles the endless calling and waiting on hold part.

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I went through this exact same confusion with NY unemployment about 6 months ago! The mixed messages are unfortunately super common - I got a denial letter one day and then approval paperwork the next. What I learned is that the denial was usually for a specific week or issue (like the waiting week that everyone gets denied for), while the approval covers the rest of your claim. The appointment is actually a really good sign - they don't schedule those unless your claim has at least some validity. It's basically just them making sure you understand the work search requirements and how to use their system properly. Don't stress too much about it, just bring documentation of any job searches you've done and your ID. The whole system is incredibly confusing but you're probably in better shape than you think!

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This is so reassuring to hear from someone who went through the exact same thing! I was starting to think I was going crazy with all the conflicting information. Did you end up getting your benefits after the appointment? I'm just worried they're going to find some reason to deny everything once I show up.

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honestly i think theyre too busy to check most ppl unless u give them a reason to look closer. just keep decent records and dont claim benefits while working under the table or anything obvious like that

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That's not good advice. They do random audits and if you can't prove your job search activities, they'll disqualify you and demand repayment of benefits.

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THE SYSTEM IS DESIGNED TO CATCH YOU! They have algorithms that flag suspicious patterns and they WILL audit you if something looks off. I know someone who got disqualified because they couldn't prove half their job searches. Keep everything documented or you're screwed!

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Yikes that's scary. What kind of patterns do they look for that seem suspicious?

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From what I understand, they flag things like applying to the same companies repeatedly, job searches that don't match your field or qualifications, or patterns that are too regular (like always applying on the same day each week). Also if you report the exact same number of activities every week or if your descriptions are too similar. The key is making your search look genuine and varied.

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To answer your original question more specifically - you need both the $2,600 minimum AND wages in at least 2 quarters of your base period. You can check your wage history by logging into my.ny.gov and looking at your unemployment services account. This will show exactly what quarters NYS Department of Labor has on record for you.

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Perfect, I'll log in and check that tonight. Thanks for the clear explanation!

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One thing that might help clarify your base period - it's usually the first 4 of the last 5 completed calendar quarters before you file your claim. So if you file in January 2025, your base period would typically be January 2024 through December 2024. But if you don't have enough wages in that period, you might be able to use an "alternate base period" which would be the last 4 completed quarters. The my.ny.gov portal should show you exactly which quarters they're using for your calculation once you log in.

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This is really helpful! I didn't realize there was an alternate base period option if you don't have enough wages in the regular base period. That could make a big difference for people who started working more recently or had gaps in employment. Do you know if there are any downsides to using the alternate base period, like lower benefit amounts or anything like that?

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Wow, reading through all these responses really shows how broken the NY unemployment system is. I'm dealing with something similar - ID.me verified me back in June and I'm still stuck in "pending" hell. It's insane that we all have to become experts in navigating bureaucracy just to get benefits we've paid into. From what everyone's saying, it sounds like the ID.me verification is just step one, and there can be multiple invisible holds on your account that only phone reps can see. Since you got that email about potential identity theft, you probably have a fraud flag that needs manual review. I'm definitely going to try that claimyr service everyone keeps mentioning - seems like it's worth the cost if it actually gets you through to a human. Also had no idea about contacting state senators until reading this thread. OP, don't give up! The system wants us to quit but we're entitled to these benefits. Keep certifying weekly and try every avenue people have suggested. This thread has been more helpful than months of trying to navigate the DOL website. We're all in this together!

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Absolutely this! The whole thread has been like a masterclass in dealing with NY unemployment bureaucracy that nobody warns you about. It's wild that we all have to share these "hacks" just to access our own money. I'm in the same boat - verified through ID.me months ago and still nothing. Going to try the claimyr service and senator contact approach based on everyone's advice here. It shouldn't take a Reddit thread to figure out how to navigate a government system, but here we are. Thanks to everyone for sharing their experiences - feels way less isolating knowing we're all fighting the same broken system together.

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This whole thread is incredibly eye-opening and frustrating at the same time. I'm a newcomer here but going through something very similar - ID.me verified me back in early August and I'm still stuck in that "pending" status with zero communication from DOL. Reading everyone's experiences makes it clear this isn't just bad luck, it's a systematically broken system designed to wear us down. What really gets me is that we're all having to crowdsource solutions to access benefits we've literally paid into through our paychecks. The fact that ID.me verification is apparently just the first step, and there can be multiple invisible holds that only phone reps can see, is absolutely ridiculous. No wonder so many people give up. I'm definitely going to try the claimyr service and contact my state senator based on all the success stories here. It's wild that these "hacks" aren't officially communicated anywhere. Thank you to everyone who took the time to share detailed advice - this thread has been more helpful than months of trying to navigate the DOL website on my own. OP, I really hope you get this resolved soon. The eviction threat adds such unnecessary stress to an already impossible situation. Keep fighting - we're all rooting for you!

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