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Rita, I totally feel your pain on this! I had a similar security question nightmare with the NY unemployment system a few months back. One thing that might help - have you tried accessing the site during off-peak hours like really early morning (6-7am) or late evening? Sometimes the system behaves differently when there's less traffic. Also, if you have any family members who might remember exactly how your mom's name appeared on old documents or forms, that could give you clues about variations you haven't tried yet. The NY system is notorious for storing info exactly as it was entered originally, even if there were typos. I know it's super stressful with your benefits timeline, but based on all the success stories in this thread, it sounds like there's definitely a solution out there - you just need to find the right combination. Sending you good vibes that you crack the code soon! 🤞
@Mei Chen That s'such a smart idea about trying during off-peak hours! I never thought about how server load might affect the way the system processes security questions. I m'definitely going to try logging in super early tomorrow before everyone else gets online. And you re'absolutely right about asking family members - I should call my aunt who helped my mom with a lot of paperwork over the years. She might remember if there were any unusual spellings or if my mom ever used a different version of her maiden name on official documents. This whole thread has been like a masterclass in troubleshooting the NY unemployment system! It s'giving me so much hope that I can actually solve this. Thanks for the encouragement and good vibes - I really need them right now! 🙏
Rita, I just went through this exact same nightmare two weeks ago and I completely understand your frustration! 😤 After trying every variation I could think of for days, what finally worked for me was remembering that when I originally set up my account back in 2020, I was using my phone and the auto-correct changed my mother's maiden name from "Kowalski" to "Kowalsky" without me noticing. Try thinking about any possible autocorrect mistakes - especially if you set up your account on mobile during the pandemic chaos when we were all rushing to file. Also, the system might be case-sensitive in weird ways, so try your mom's name in ALL CAPS, all lowercase, and proper capitalization. I know how stressful this is with your benefits running out, but based on all these success stories, there's definitely a solution! If nothing else works, that claimyr service people mentioned actually did get me through to an agent who fixed everything in under 10 minutes. Don't give up - you're going to figure this out! 💪
@Jordan Walker Oh wow, the autocorrect thing is such a good point! I bet that s'exactly what happened to me too. I definitely set up my account on my phone during all that 2020 craziness when everyone was panicking about filing for unemployment. My phone is always helping "by" changing spellings of names, especially surnames that aren t'common. I m'going to try every possible autocorrect variation I can think of - maybe it changed Rodriguez "to" Rodriquez "or" something like that. It s'so frustrating that one tiny auto-correction from 4 years ago is causing all this trouble now! But reading all these stories is giving me hope that there s'definitely a solution out there. Thanks for sharing what worked for you - it really helps to know I m'not alone in this nightmare! 🙏
Glad to hear you got it resolved! This is exactly why I always recommend calling KeyBank first when there are issues with new unemployment cards. They put security holds on probably 50% of new activations, especially for larger amounts like yours. For anyone else reading this thread with similar issues - the KeyBank number is usually much easier to get through to than NYSDOL, and they can resolve card-specific problems immediately. Thanks for updating us with the solution!
This is really helpful advice! I'm new to this community and dealing with unemployment for the first time. It's good to know that KeyBank security holds are so common - I would have probably panicked and assumed something was wrong with my claim. The tip about calling KeyBank first instead of trying to reach NYSDOL makes a lot of sense too since they seem impossible to get through to. Thanks for sharing this insight for future people who might run into the same issue!
As someone who just went through the NY unemployment process myself, I can't stress enough how important it is to save KeyBank's customer service number in your phone the moment you get your card. I had a similar scare when my first payment didn't show up - turned out to be a routine verification hold that took 5 minutes to resolve once I actually got through to them. The NYSDOL phone system is basically impossible, but KeyBank is usually pretty responsive. Also, pro tip: if you ever need to make a large withdrawal or purchase, call them first to let them know - they'll flag it as fraud otherwise and freeze your card at the worst possible moment!
I went through this exact situation on my H1B about 6 months ago. Yes, you're absolutely eligible! The process was pretty straightforward - I just needed to upload my I-797 approval notice and EAD card like you mentioned. One thing to note is that you'll need to be actively searching for work and available to accept suitable employment, which shouldn't be an issue since you're authorized to work. Also, make sure to file your claim as soon as possible since there's usually a one-week waiting period before benefits start. The weekly benefit amount is based on your previous earnings, so with 2 years of tech salary you should get a decent amount. Don't let the stress get to you - you've been paying into the system and you deserve these benefits!
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the same situation recently. I'm definitely going to file as soon as possible - didn't know about the one-week waiting period. Did you have any issues with the job search requirements while on H1B? I'm wondering if there are any restrictions on what types of jobs I can apply to or if I need to stick to positions that match my visa category.
@Fatima Al-Qasimi Great question about job search requirements! From my understanding, as an H1B holder you should be able to apply for any position that matches your skill level and experience, not just jobs that specifically match your visa category. The unemployment system looks at whether you re'genuinely seeking work that you re'qualified for. However, I d'recommend double-checking this with the DOL when you file your claim, since immigration and unemployment rules can interact in complex ways. Also, keep detailed records of your job search activities since you ll'need to report them weekly. Good luck with your claim!
I'm a former immigration paralegal and wanted to add some important details about H1B holders and unemployment benefits. While you are eligible as others have confirmed, there are a few critical things to keep in mind: 1) H1B holders typically have a 60-day grace period to find new employment or change status after job loss, so file your UI claim immediately to maximize your benefit period. 2) Make sure your employer properly notified USCIS of your termination - this affects your legal status timeline. 3) You can receive benefits while searching for work, but if you find a job with a different employer, they'll need to file a new H1B petition (unless it's a cap-exempt position). 4) Keep all your immigration documents updated and readily available since NYS DOL may request them for periodic eligibility reviews. The good news is that receiving unemployment benefits won't negatively impact future immigration applications. Best of luck with your claim!
This is incredibly helpful information, thank you! I had no idea about the 60-day grace period detail - that's definitely something I need to keep track of. Quick question: do you know if the grace period starts from the actual last day of work or from when the employer officially notifies USCIS? My last day was Friday but I'm not sure when HR will submit the termination notification. Also, when you mention "cap-exempt positions," are you referring to positions at universities, research institutions, and nonprofits? I want to make sure I understand all my options while collecting benefits.
Thanks everyone for clearing this up! I had no idea it was entirely employer-funded through their unemployment taxes. I was actually worried I hadn't been paying enough into the system somehow. It's good to know that when I file my claim with NYS Department of Labor, I'm accessing benefits that my previous employers have already paid for through their tax contributions. Makes the whole process feel more legitimate and less like I'm asking for a handout.
Exactly! I had the same misconception when I first filed. It's actually a pretty smart system - employers pay into it based on their history of layoffs, so companies that are more stable with their workforce get lower rates. Don't feel guilty about using it at all - you've earned these benefits through your work history, even though you weren't directly paying in.
This is really helpful information! I'm in a similar situation and was also confused about the funding. One thing I'm still wondering about - does the amount of benefits I can receive depend on how much my employer paid in taxes, or is it based on my earnings history? I want to make sure I understand how the benefit calculation works with the NYS Department of Labor system.
Your benefit amount is based on your own earnings history, not on how much your specific employer paid in taxes. NYS Department of Labor calculates your weekly benefit amount using your wages from the highest-paid quarter in your "base period" (usually the first 4 of the last 5 completed calendar quarters before you file). The maximum weekly benefit is currently around $504. So even if your employer paid minimal unemployment taxes, you could still get the full amount you're entitled to based on your work history.
Lukas Fitzgerald
I'm going through the exact same thing right now! Missed my work search meeting because of a doctor's appointment I couldn't reschedule, and now I've been stuck in review for almost 3 weeks. The anxiety is killing me because I'm behind on my car payment already. I've been following all the advice here - claiming every week, documenting everything, trying to call at 8am. Still no luck getting through on the phone though. The wait times are absolutely insane! One question for those who've been through this - did you guys get any kind of notification when your review was finally completed? Or did the payments just randomly show up in your account? I keep checking obsessively but nothing yet. Thanks for sharing all your experiences, it really helps knowing other people have made it through this nightmare! 🤞
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Sarah Jones
•Hey @Lukas! I just went through this same nightmare about 2 months ago. For me, I didn't get any notification when the review was completed - the payments just randomly appeared in my account one Tuesday morning. I had been checking daily for weeks and then boom, all the backpay was there at once. The waiting and not knowing is definitely the worst part. I was also behind on bills and the stress was unreal. But definitely keep claiming every week like everyone's saying - that's what saved me from losing any payments. Have you tried the claimyr service that @GamerGirl99 mentioned? I was skeptical too but honestly it was a lifesaver for getting through to an actual person. Worth every penny when you're this stressed about money! Hang in there, you'll get through this! 💪
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Nora Brooks
Just want to add another perspective here - I went through this exact situation about 4 months ago and it was absolutely nerve-wracking! Missed my work search meeting due to a COVID exposure and had to quarantine. The one thing that really helped me was creating a detailed timeline document with dates, times, and screenshots of everything I submitted. When I finally got through to someone (took the claimyr service route too), having all that organized info made the call go much smoother. Also, don't panic if you see your claim status change to "pending" or other confusing statuses during the review - that's normal. Mine bounced between like 3 different statuses before finally clearing. The system is definitely broken but you WILL get your money eventually. Keep your head up and keep claiming those weeks! The backpay hitting your account all at once is actually kind of nice when it finally happens 😅
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Seraphina Delan
•Thanks for sharing this @Nora! Creating a timeline document is brilliant - I wish I had thought of that earlier. I've been scrambling to find old screenshots and emails when people ask me questions. Definitely going to put together something organized like that in case I need to talk to someone. The status changes are so confusing! Mine keeps switching between "under review" and "pending determination" and I never know if that's good or bad. It's reassuring to hear that's normal and doesn't mean anything terrible is happening. Really appreciate everyone sharing their experiences here - makes this whole stressful situation feel way more manageable! 🙏
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