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Most people don't have SUB benefits so don't stress about it too much. Focus on making sure your regular NYS Department of Labor weekly claims are filed correctly and on time. That's your main source of income replacement while unemployed.
Just to add some clarity - SUB benefits are completely voluntary employer programs, so the vast majority of workers don't have them. Don't feel like you're missing out on something you should have known about. These programs require significant employer investment and administration, which is why they're mainly seen in large corporations or union contracts. Your regular NYS Department of Labor benefits are what most people rely on. If you're unsure, a quick call to your former employer's HR is worth it, but chances are if they had SUB benefits, it would have been a prominent part of your benefits package that they'd promote during hiring.
If your account says benefits were released but Key2Bank shows nothing, you need to file a payment trace with unemployment. I had to do this last year. You have to get through to a live agent though (good luck lol). Try claimyr.com if you're struggling to get through - they'll wait on hold for you.
I went through this exact same nightmare a few months ago! The disconnect between NY unemployment and Key2Bank is absolutely maddening. Here's what I learned: when unemployment says "payment released," it doesn't mean the money is actually on your card yet - there's usually a 1-3 day processing delay. The Key2Bank reps often can't see payments that are still in transit from the state system. My card took 9 business days to arrive, and then I had to activate it before I could see any funds. I'd definitely recommend trying to create an account on key2benefits.com to check if the money is actually there, even without the physical card. And honestly, if you need to talk to someone at unemployment (which you probably do), claimyr.com is worth every penny - saved me literally days of frustration trying to get through on my own.
This is super helpful, thank you! I'm definitely going to try creating the key2benefits account right now. The 1-3 day processing delay makes so much sense - nobody explained that to me. I've been panicking thinking my money just disappeared into thin air. Going to check out claimyr too since it seems like everyone is having success with it.
This exact situation happened to me about a year ago and I was so stressed about it! But don't worry - you're definitely eligible for benefits. NYS Department of Labor sees this as a discharge since you were willing to work but they chose to terminate you early. When I filed, I made sure to clearly state that I provided two weeks notice with the intention to work through it, but was told to leave immediately. The claim was approved without any problems. Just stick to the facts about the timeline and you'll be fine. The important thing is you were ready and willing to continue working those final two weeks.
Thanks Connor, this is really helpful to hear from someone who went through the exact same thing! I'm feeling much more confident about filing now. Did you end up having to do a phone interview or anything, or was it pretty straightforward once you submitted the application? I'm just trying to prepare myself for what might come next in the process.
@Connor O'Neill For me it was pretty straightforward - no phone interview needed. I just filled out the online application being very clear about the timeline (gave notice on X date, was told to leave immediately on Y date) and it got approved within a few weeks. The key is just being honest and detailed about what happened. If they do need more info they'll reach out, but in most cases like this where it's clearly a discharge situation, it goes through without issues. You've got this!
I work in HR and deal with these situations regularly. What you experienced is called "immediate termination upon notice" and NYS Department of Labor definitely treats this as a discharge, not a voluntary quit. The fact that you were willing to work your notice period but were prevented from doing so by your employer's decision is what makes the difference. When you file your claim, be very specific about the sequence - gave notice on [date], intended to work until [date], but was terminated effective immediately. This shows good faith on your part and that the employer made the choice to end the relationship early. You should have no problem getting approved as long as you're clear about these details.
I went through something very similar about 6 months ago. The key thing to remember is that NYS Department of Labor looks at whether the separation was voluntary or involuntary from your perspective. Since you were willing and able to work your full notice period but your employer chose to terminate you early, that's considered involuntary termination. When you file, make sure to select that you were "laid off" or "terminated" rather than "quit" since that's technically what happened. The fact that you initially gave notice doesn't matter once they decided to end your employment early. You should definitely qualify for those 3 weeks of benefits.
This is super helpful context! I was actually wondering about how to categorize it when filing - whether to say I quit or was terminated. It makes total sense that since they chose to end my employment before my intended last day, it counts as involuntary termination on their part. I really appreciate you clarifying that the initial notice doesn't override the fact that they terminated me early. This gives me confidence that I'm approaching the claim correctly.
I had a similar experience last year and just want to reinforce what others are saying - you absolutely should file for unemployment benefits! The fact that you gave notice doesn't disqualify you since your employer chose to terminate you before your intended last day. When I filed my claim, I was really clear about the timeline: gave notice on X date, was terminated early on Y date, and was willing to work the full notice period. NYS Department of Labor processed it without any issues. Also, definitely mention your start date for the new job when you file - they need to know about future employment but it won't prevent you from collecting benefits for the weeks you're currently unemployed. The whole process was smoother than I expected, so don't stress too much about it!
Andre Laurent
I went through something similar last year! Since you worked after your benefits ended, you should be able to file a new claim. The key thing is whether you earned enough during your brief employment - NY requires you to have earned wages in at least one calendar quarter and meet the minimum earnings threshold. Even though 4 weeks might not seem like much, it could still count toward establishing a new benefit year. I'd recommend filing the new claim ASAP since you're already past the layoff date - don't let more time pass! The online system will walk you through it and determine if you qualify. Keep all your pay stubs from the recent job handy when you apply.
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Ravi Gupta
•This is really good advice! I'm curious though - do you remember roughly how much you needed to earn during that brief employment to qualify? I'm worried my 4 weeks might not have been enough but want to stay hopeful 🤞
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Jenna Sloan
Just wanted to add that even if you don't meet the earnings threshold for a new claim right away, you might still have options! I was in a similar spot and found out that NY sometimes allows you to use a different base period if the standard one doesn't work in your favor. Also, if you're really stuck financially while waiting, look into local food banks and emergency rental assistance programs - many don't require you to be on unemployment to qualify. The waiting period can be really stressful but there are resources out there to help bridge the gap. Good luck with everything!
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