New York Unemployment

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$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just wanted to add for anyone else reading this - I had a similar issue last month where my account showed $0 despite being approved. In my case, it was because I had moved recently and there was an address verification flag that wasn't clearly communicated. The system basically put a hold on payments until I could verify my current address with documentation. Once I provided a utility bill and lease agreement, it was resolved within 2 days. So if you've moved recently or have any address discrepancies between your application and your ID, that could be another reason for the $0 amount!

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I'm going through the exact same thing right now! Applied two weeks ago, got approved, monetary determination shows $387/week, but my account is stuck at $0. Reading through everyone's experiences here is both reassuring and frustrating - it's clear this is a widespread issue with multiple possible causes. I'm going to try calling tomorrow morning at 7:55am like @JaylinCharles suggested, and if that doesn't work I might look into that Claimyr service @Eloise Kendrick mentioned. It's ridiculous that we have to jump through all these hoops just to get the benefits we were already approved for. Thanks everyone for sharing your stories - at least now I know I'm not alone in dealing with this mess!

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Just be careful about the grace period stuff. If your H1B gets revoked or expires during your unemployment claim, you might have issues. Keep track of all your immigration dates and notify NYS Department of Labor immediately if anything changes with your status.

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This is really important advice! I've heard the 60-day grace period can be tricky. Do you know if NYS DOL has specific procedures for reporting immigration status changes, or do you just call their regular helpline? I want to make sure I handle this correctly if my situation changes.

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I'm also on H1B and went through unemployment filing last year in NYC. One thing to add - when you file initially, make sure you have your I-797 approval notice handy because they'll likely ask for it during the application process. Also, keep copies of your recent pay stubs showing the unemployment insurance deductions - this helps prove you've been paying into the system. The 26 weeks is correct as others mentioned, but the key is maintaining valid work authorization throughout. If you're planning to transfer to a new H1B sponsor during unemployment, notify NYS DOL when you get your new I-797 approved. The process was smoother than I expected once I had all the immigration docs ready.

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@Kayla Jacobson I can help clarify the unemployment insurance deduction - it should show up as SUI "State" (Unemployment Insurance or) UI "on" your pay stub, usually around 0.5% of your wages. It s'separate from federal taxes and social security. As for timing, I filed on a Tuesday and received my first payment about 3 weeks later after they verified my immigration docs. The waiting period was a bit longer than typical claims, but once approved, all back payments came through. Make sure to keep certifying weekly even during the review period! The key is having your I-797, recent pay stubs, and being patient during their verification process.

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@Kayla Jacobson I can help clarify the unemployment insurance deductions! On your pay stub, look for SUI "State" (Unemployment Insurance or) sometimes it s'listed as NY "SUI or" just Unemployment "in" the deductions section. It s'usually a small amount - in NY it s'0.5% of your wages up to the wage base. As for timing, I filed on a Tuesday and received my first payment about 3 weeks later including (the waiting week .)The immigration document review did add about a week to the normal processing time, but once approved, payments came regularly every week. Make sure to file your claim as soon as possible after your termination date - you can file online at labor.ny.gov and it s'pretty straightforward. The key is having your I-797 and Social Security card ready when you start the application.

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im so confused about this tourism thing. i worked at a restaurant in queens for 3 years and got laid off march 2020. never heard about applying for this. am i automatically getting something or did i miss a deadline to apply??

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You didn't miss anything! There was no application process. They're using data from previous unemployment claims to identify eligible workers. If you filed for unemployment in 2020 after losing your restaurant job, you should be on their list. Cards are being mailed through June.

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omg thank u!! was freaking out thinking i missed some deadline. will keep an eye on my mail!

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Same thing happened to me! Got a random KeyBank card last month and was totally confused since my unemployment ended in September. Turns out it was the Tourism Worker Recovery Fund - I got $2,100 for working at a restaurant in Manhattan before COVID. The card had my full name and came in an official envelope with NY State logos. I was super paranoid about scams but called KeyBank directly and they confirmed it was legit. Activated it right away and the money was available immediately. If you worked in hospitality before March 2020 and filed for unemployment, you're probably eligible. No application needed - they automatically identified people through the unemployment system. Just make sure the card has your actual name on it and came in official packaging!

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I'm dealing with this exact same issue right now! Completed my ID.me verification 8 days ago and the unemployment system still doesn't recognize it. It's so frustrating because you can see on the ID.me side that everything is verified and complete, but their old system just won't update. From reading all these comments it sounds like this is unfortunately super common and can take weeks to resolve on its own. I might have to try that claimyr service people keep mentioning - seems like actually talking to a human is the only way to get this fixed quickly. Thanks for posting this, at least now I know I'm not alone in this mess!

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Ugh, I feel your pain! I'm on day 10 now and still getting the same runaround. It's like their systems are from the stone age. I've been reading through all these responses and it sounds like claimyr might be worth a shot - several people here say it actually worked for them. At this point I'm willing to try anything to avoid another week of calling and getting nowhere. Let me know if you end up trying it!

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This is such a common problem and it's absolutely maddening! I went through the exact same thing last year - completed ID.me verification, got all the confirmations, but the unemployment system acted like it never happened. What worked for me was finally getting through to a live person who explained that there's literally a manual step someone has to do on their end to connect your ID.me verification to your unemployment file. It's not automatic at all! I ended up using claimyr.com after weeks of frustration, and the agent I got connected to fixed it immediately. She said she sees this issue multiple times every day. The whole "modern" verification system is just a band-aid on their ancient backend. Hang in there - once you get to talk to someone who knows what they're doing, it'll be resolved super quickly!

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Thank you so much for explaining that there's actually a manual step involved! That makes so much sense now - I was going crazy thinking there was something wrong with my verification. It's ridiculous that they make it seem like this high-tech automated system when someone literally has to manually connect the dots on their end. I'm definitely going to look into claimyr after hearing so many people here say it worked for them. Really appreciate you sharing your experience!

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I'm going through the exact same thing right now! Missed my work search meeting because of a doctor's appointment I couldn't reschedule, and now I've been stuck in review for almost 3 weeks. The anxiety is killing me because I'm behind on my car payment already. I've been following all the advice here - claiming every week, documenting everything, trying to call at 8am. Still no luck getting through on the phone though. The wait times are absolutely insane! One question for those who've been through this - did you guys get any kind of notification when your review was finally completed? Or did the payments just randomly show up in your account? I keep checking obsessively but nothing yet. Thanks for sharing all your experiences, it really helps knowing other people have made it through this nightmare! 🤞

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Hey @Lukas! I just went through this same nightmare about 2 months ago. For me, I didn't get any notification when the review was completed - the payments just randomly appeared in my account one Tuesday morning. I had been checking daily for weeks and then boom, all the backpay was there at once. The waiting and not knowing is definitely the worst part. I was also behind on bills and the stress was unreal. But definitely keep claiming every week like everyone's saying - that's what saved me from losing any payments. Have you tried the claimyr service that @GamerGirl99 mentioned? I was skeptical too but honestly it was a lifesaver for getting through to an actual person. Worth every penny when you're this stressed about money! Hang in there, you'll get through this! 💪

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Just want to add another perspective here - I went through this exact situation about 4 months ago and it was absolutely nerve-wracking! Missed my work search meeting due to a COVID exposure and had to quarantine. The one thing that really helped me was creating a detailed timeline document with dates, times, and screenshots of everything I submitted. When I finally got through to someone (took the claimyr service route too), having all that organized info made the call go much smoother. Also, don't panic if you see your claim status change to "pending" or other confusing statuses during the review - that's normal. Mine bounced between like 3 different statuses before finally clearing. The system is definitely broken but you WILL get your money eventually. Keep your head up and keep claiming those weeks! The backpay hitting your account all at once is actually kind of nice when it finally happens 😅

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Thanks for sharing this @Nora! Creating a timeline document is brilliant - I wish I had thought of that earlier. I've been scrambling to find old screenshots and emails when people ask me questions. Definitely going to put together something organized like that in case I need to talk to someone. The status changes are so confusing! Mine keeps switching between "under review" and "pending determination" and I never know if that's good or bad. It's reassuring to hear that's normal and doesn't mean anything terrible is happening. Really appreciate everyone sharing their experiences here - makes this whole stressful situation feel way more manageable! 🙏

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