Have you tried calling them? I know its a pain, but sometimes you gotta be persistent to get answers.

I'm dealing with a similar overpayment situation right now too! From what I've read in the DOL handbook, they're supposed to send you a notice explaining the recoupment schedule and when benefits should resume. Have you gotten anything like that in writing? Also, I noticed on my online account there's a section that shows the overpayment balance - might be worth checking if yours updates as they deduct. This whole process is so stressful when you're already struggling financially 😔

i had 2 go through this last month. nightmare situation. the number u need is 518-402-0205. BUT good luck getting thru lol. i ended up using this service called claimyr after trying for 3 days straight with no luck. they got me connected to someone in about 30 min and i was able to reschedule. website is claimyr.com if ur desperate like i was

I've been dealing with NY unemployment for months and here's what finally worked for me when I needed to reschedule my hearing: 1. Try calling 518-402-0205 (the direct hearings line) at exactly 7:59am and keep hitting redial until 8:15am. This narrow window is your best shot. 2. If that fails, go to your local Career Center in person with your hearing notice. The staff there can access the hearings system directly and reschedule you on the spot. I drove 45 minutes to mine but it was worth avoiding the phone nightmare. 3. As a backup, send a certified letter to the address on your hearing notice explaining your medical procedure and requesting a reschedule. Include your claim number, contact info, and preferred dates. At least you'll have proof you tried to contact them. The system is intentionally frustrating but don't give up! Missing the hearing without notice will automatically rule against you. Also document every attempt you make to contact them - screenshots of call logs, emails, etc. This will help if you need to appeal later. Hope this helps and good luck with your medical procedure!

I went through this exact situation last year with my photography LLC. Since you mentioned having W-2 wages from your part-time job, that's actually really important - those wages likely make you eligible for benefits even with the LLC. The key is being completely transparent about your business status when you file. I had to provide documentation showing my LLC had essentially no income and wasn't actively operating. NYS Department of Labor will want to know if you're available for work and actively seeking employment, which can be tricky if you're still technically operating the business. I'd recommend gathering all your financial records for both the LLC and your W-2 job before filing, and be prepared to explain that while you own the LLC, you're not currently generating income from it and are seeking traditional employment.

I'm dealing with a very similar situation right now - I have an LLC that I set up for consulting work, but contracts have completely disappeared over the past few months. From what I've researched, the fact that you had W-2 wages from your part-time job is actually really good news for your eligibility. NYS Department of Labor looks at your "base period" wages to determine benefits, and W-2 income definitely counts toward that. The tricky part is proving that your LLC isn't actively operating versus just being slow. I've been told by others in similar situations that you need to be very clear that you're seeking traditional W-2 employment and not just waiting for freelance work to pick up. Document everything - bank statements showing minimal business income, any steps you've taken to wind down operations, and your active job search for regular employment. The key seems to be demonstrating that you're genuinely unemployed and available for work, not just a business owner having a rough patch.

I'm dealing with this same issue right now - my effective days just hit zero last week but my benefit year runs until January 2026. After reading through everyone's experiences here, I'm definitely going to keep certifying weekly for at least the next couple months. The way I see it, even if there's only a 10% chance of extensions being passed, the few minutes each week is worth the potential backpay. Plus several people mentioned how it helps keep you disciplined with job searching, which I definitely need right now. I'm also going to look into applying for SNAP and HEAP - I've been putting it off but hearing how straightforward the process was for others makes me feel more confident about it. Thanks to everyone who shared their experiences, especially those who went through this recently. It's really helpful to get practical advice from people who actually dealt with this situation rather than just guessing what might happen.

I'm in the exact same situation - my effective days just hit zero this week but my benefit year doesn't end until September 2025. I was really panicking when I first saw that zero balance, but reading through everyone's responses here has been so reassuring. It sounds like the consensus is pretty clear: keep certifying weekly even though payments stop, since it only takes a few minutes and could potentially position you for backpay if any extensions get passed down the line. I'm also motivated by what several people mentioned about how the weekly certification keeps you accountable for job search activities - I definitely need that structure right now. Planning to apply for SNAP and HEAP this week too after seeing how positive everyone's experiences were with those programs. Thanks to everyone who shared their stories, especially the recent ones - it really helps to know we're not alone in this confusing situation!

My friend just dealt with this. File new claim, but EXPECT problems. Her new claim took 7 weeks to process and she had to call multiple times. The system is a mess. Budget accordingly if you can.

Just wanted to share my recent experience since I literally went through this exact situation 3 months ago. Filed my new claim when I had 3 effective days left (after reading advice similar to what's here), and it took about 3 weeks total to get my first payment on the new claim. The key things that helped me: - Filed the new claim early (don't wait until you hit zero days) - Never stopped doing my weekly certifications - Had all my employer info organized beforehand - Got lucky and qualified based on work I did before my original claim started One thing that caught me off guard - my weekly benefit amount dropped from $420 to $340 on the new claim because they use a different calculation period. So even if you qualify, your payment might change. Also seconding what others said about claimyr - used them after 2 weeks of getting nowhere on my own and finally got connected to someone who could actually help. Worth the cost to avoid the endless hold music. Good luck OP, the system sucks but you'll get through it!