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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Same thing happened to me! Got a random KeyBank card last month and was totally confused since my unemployment ended in September. Turns out it was the Tourism Worker Recovery Fund - I got $2,100 for working at a restaurant in Manhattan before COVID. The card had my full name and came in an official envelope with NY State logos. I was super paranoid about scams but called KeyBank directly and they confirmed it was legit. Activated it right away and the money was available immediately. If you worked in hospitality before March 2020 and filed for unemployment, you're probably eligible. No application needed - they automatically identified people through the unemployment system. Just make sure the card has your actual name on it and came in official packaging!
This is so reassuring to hear! I was really worried about activating it without being sure. The envelope does have the official NY State logos and my full name is on the card, so sounds like mine is legit too. Thanks for sharing your experience - it's crazy how they don't really announce these programs well. I'm definitely going to activate mine today!
This is such a relief to read everyone's experiences! I was in the exact same boat - got a random KeyBank card yesterday and immediately thought it was some kind of scam since my UI benefits ended last summer. I worked at a boutique hotel in SoHo for almost 2 years before everything shut down in March 2020. The card has my full name and came in an official white envelope with the NY State and KeyBank logos, so after reading all these comments I'm feeling much more confident it's legitimate. Going to call the number on the back to activate it today! It's honestly amazing that they're finally doing something to help hospitality workers who got hit so hard during the pandemic. Wish they had communicated about this program better though - I had no idea it even existed until stumbling across this post. Thank you everyone for sharing your stories! 🙏
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also make sure you apply right away after you quit, don't wait around thinking about it. and when they ask why you quit be very specific about the good cause reasons
Wesley, I went through something very similar about 6 months ago. My manager was creating a hostile work environment and constantly changing my responsibilities without notice. Here's what worked for me: 1) Start documenting EVERYTHING right now - dates, times, what was said/done, any witnesses present. Screenshots of schedule changes, emails, etc. 2) If possible, try to address it in writing first (email to supervisor or HR) so you have a paper trail showing you attempted to resolve it. 3) When you file for unemployment, be very detailed about how the conditions made it impossible to continue working. NYS DOL approved my claim because I could show a pattern of unreasonable treatment that affected my ability to do my job. The documentation was key - without it, it would have just been my word against theirs.
This is really helpful advice! I'm curious about the documentation part - did you keep a personal journal or log at home, or did you save actual work documents? I'm worried about taking screenshots of company emails or systems since that might violate their IT policy. Also, how long did the whole unemployment review process take once you filed your claim?
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I'm dealing with this exact same issue right now! Completed my ID.me verification 8 days ago and the unemployment system still doesn't recognize it. It's so frustrating because you can see on the ID.me side that everything is verified and complete, but their old system just won't update. From reading all these comments it sounds like this is unfortunately super common and can take weeks to resolve on its own. I might have to try that claimyr service people keep mentioning - seems like actually talking to a human is the only way to get this fixed quickly. Thanks for posting this, at least now I know I'm not alone in this mess!
Ugh, I feel your pain! I'm on day 10 now and still getting the same runaround. It's like their systems are from the stone age. I've been reading through all these responses and it sounds like claimyr might be worth a shot - several people here say it actually worked for them. At this point I'm willing to try anything to avoid another week of calling and getting nowhere. Let me know if you end up trying it!
This is such a common problem and it's absolutely maddening! I went through the exact same thing last year - completed ID.me verification, got all the confirmations, but the unemployment system acted like it never happened. What worked for me was finally getting through to a live person who explained that there's literally a manual step someone has to do on their end to connect your ID.me verification to your unemployment file. It's not automatic at all! I ended up using claimyr.com after weeks of frustration, and the agent I got connected to fixed it immediately. She said she sees this issue multiple times every day. The whole "modern" verification system is just a band-aid on their ancient backend. Hang in there - once you get to talk to someone who knows what they're doing, it'll be resolved super quickly!
Thank you so much for explaining that there's actually a manual step involved! That makes so much sense now - I was going crazy thinking there was something wrong with my verification. It's ridiculous that they make it seem like this high-tech automated system when someone literally has to manually connect the dots on their end. I'm definitely going to look into claimyr after hearing so many people here say it worked for them. Really appreciate you sharing your experience!
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I'm going through the exact same thing right now! Missed my work search meeting because of a doctor's appointment I couldn't reschedule, and now I've been stuck in review for almost 3 weeks. The anxiety is killing me because I'm behind on my car payment already. I've been following all the advice here - claiming every week, documenting everything, trying to call at 8am. Still no luck getting through on the phone though. The wait times are absolutely insane! One question for those who've been through this - did you guys get any kind of notification when your review was finally completed? Or did the payments just randomly show up in your account? I keep checking obsessively but nothing yet. Thanks for sharing all your experiences, it really helps knowing other people have made it through this nightmare! 🤞
Hey @Lukas! I just went through this same nightmare about 2 months ago. For me, I didn't get any notification when the review was completed - the payments just randomly appeared in my account one Tuesday morning. I had been checking daily for weeks and then boom, all the backpay was there at once. The waiting and not knowing is definitely the worst part. I was also behind on bills and the stress was unreal. But definitely keep claiming every week like everyone's saying - that's what saved me from losing any payments. Have you tried the claimyr service that @GamerGirl99 mentioned? I was skeptical too but honestly it was a lifesaver for getting through to an actual person. Worth every penny when you're this stressed about money! Hang in there, you'll get through this! 💪
Just want to add another perspective here - I went through this exact situation about 4 months ago and it was absolutely nerve-wracking! Missed my work search meeting due to a COVID exposure and had to quarantine. The one thing that really helped me was creating a detailed timeline document with dates, times, and screenshots of everything I submitted. When I finally got through to someone (took the claimyr service route too), having all that organized info made the call go much smoother. Also, don't panic if you see your claim status change to "pending" or other confusing statuses during the review - that's normal. Mine bounced between like 3 different statuses before finally clearing. The system is definitely broken but you WILL get your money eventually. Keep your head up and keep claiming those weeks! The backpay hitting your account all at once is actually kind of nice when it finally happens 😅
Thanks for sharing this @Nora! Creating a timeline document is brilliant - I wish I had thought of that earlier. I've been scrambling to find old screenshots and emails when people ask me questions. Definitely going to put together something organized like that in case I need to talk to someone. The status changes are so confusing! Mine keeps switching between "under review" and "pending determination" and I never know if that's good or bad. It's reassuring to hear that's normal and doesn't mean anything terrible is happening. Really appreciate everyone sharing their experiences here - makes this whole stressful situation feel way more manageable! 🙏
Zoe Alexopoulos
This thread is incredibly helpful! I'm dealing with a similar issue right now - approved for benefits but showing $0 weekly amount. Based on what everyone has shared, it sounds like there are so many different reasons this can happen (wage verification, identity verification, address issues, multiple employers not responding, etc.). It's frustrating that the system doesn't clearly tell you WHY it's showing $0 or what specific steps you need to take to fix it. The fact that @Laura Lopez got it resolved by actually talking to someone confirms what others have said - you really do need to speak with a specialist rather than hoping the system fixes itself. Thanks to everyone who shared their experiences and solutions!
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Amelia Martinez
•Exactly! This thread really shows how broken the communication is in NY's unemployment system. They'll approve you but then leave you guessing about why you can't actually get paid. It's like they designed it to be as confusing as possible. I'm bookmarking this thread because it covers pretty much every scenario that can cause the $0 issue. Hopefully more people find this when they're searching for answers instead of spending days on hold trying to figure out what went wrong!
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Yuki Kobayashi
I'm going through the exact same thing right now! Applied two weeks ago, got approved, monetary determination shows $387/week, but my account is stuck at $0. Reading through everyone's experiences here is both reassuring and frustrating - it's clear this is a widespread issue with multiple possible causes. I'm going to try calling tomorrow morning at 7:55am like @JaylinCharles suggested, and if that doesn't work I might look into that Claimyr service @Eloise Kendrick mentioned. It's ridiculous that we have to jump through all these hoops just to get the benefits we were already approved for. Thanks everyone for sharing your stories - at least now I know I'm not alone in dealing with this mess!
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