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Anyone else think it's crazy that in 2023 they still rely so heavily on phone calls instead of having a functional messaging system in their online portal? Every other government agency seems to be figuring this out except unemployment.
I've been getting calls from that same number for months now. Sometimes it's routine verification stuff, but other times it's more urgent. Last time they called it was because there was a discrepancy in my work history that needed to be cleared up ASAP or my benefits would be suspended. The frustrating thing is they never leave voicemails, so you have no idea if it's urgent or just routine. My advice would be to keep trying to call back, maybe early in the morning when the lines aren't as busy. Also make sure all your info is up to date in your online account - sometimes they call because they can't reach you through other methods. Don't panic too much though. If you've been getting payments regularly for 3 months, it's probably just a routine check or they need you to verify something small. But definitely don't ignore it!
Just went through this myself - my benefits ended exactly at 26 weeks. Make sure you file your final weekly claim even if it shows 0 days remaining, sometimes there are small adjustments. Also start preparing now for what you'll do after benefits end. The job search pressure definitely increases when you're getting close to the deadline.
@Zainab Yusuf - I'm currently at week 20 myself so I understand the anxiety! One thing that really helped me was calling my local One-Stop Career Center. They have counselors who can help you prepare for when benefits end and sometimes know about programs or temporary assistance that might bridge the gap. Also, if you haven't already, make sure you're signed up for job alerts on multiple platforms so you're not missing any opportunities in these final weeks. The countdown is stressful but you've got this!
Good luck getting through to anyone at NYS Department of Labor to ask questions about this. I've been trying to get clarification on part-time work rules for weeks and can never get through. The phone system is impossible and their website doesn't give clear examples for different situations.
This is terrible advice. The NYS Department of Labor absolutely checks this and you can face serious penalties for unreported income of any amount. Please don't risk your benefits by not reporting earnings.
Absolutely agree with @Malia Ponder - don t'risk it! I work in benefits administration and I ve'seen people lose their entire unemployment claim over unreported income of just $50-75. The NYS Department of Labor has automated systems that flag discrepancies, and the penalties can include having to pay back all benefits received plus interest. It s'just not worth the risk when reporting is so easy to do.
One more important thing - make sure you understand the difference between gross and net earnings. NYS Department of Labor wants your gross earnings before taxes and deductions when you file your weekly claim. And remember, even if you earn too much to get benefits for a particular week, you're still maintaining your claim and using up one of your benefit weeks.
I went through something similar last year when I was on unemployment and picked up freelance work. One thing that helped me was creating a simple spreadsheet to track my weekly earnings and calculate what my benefit reduction would be before I filed each claim. That way I wasn't surprised by the amounts. Also, don't forget that if you work more than 3 days in a week, even if you're under the earnings threshold, it can still affect your benefits. The day limit is separate from the dollar limit, which nobody ever mentions. Good luck with the temp job!
Avery Saint
just be honest about everything and you'll be fine, the system is set up to catch people who try to cheat but if you report your work they usually just reduce your benefits for that week
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Victoria Stark
•That makes me feel a bit better. I really don't want to do anything wrong, I just needed to understand how it all works.
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Benjamin Johnson
Just to add to what others have said - NYS Department of Labor also receives data from the State Directory of New Hires, which employers must report to within 20 days of hiring someone. They also do periodic cross-matches with Social Security Administration records and state tax databases. The bottom line is they have multiple ways to detect unreported work, so transparency is definitely your best policy. When you certify for benefits each week, report ANY work you did during that week, even if it was just a few hours or you haven't been paid yet. It's much better to have your benefits reduced correctly than to face fraud charges later.
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