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I've been in the same boat! Got a call from that exact number last month and panicked when I missed it. Turns out they just needed me to confirm that I was still actively job searching. Since you've been getting payments consistently for 3 months, it's most likely something routine like work search verification or updating your contact info. The no voicemail thing is their standard practice unfortunately - drives everyone crazy! I'd suggest calling back first thing in the morning around 8am when the lines open. That's when I've had the best luck getting through without sitting on hold forever. Also check your online unemployment account to see if there are any new messages or requirements posted there. Sometimes they'll flag something in the system even if they don't mention it over the phone. Don't worry too much - if it was urgent enough to suspend benefits, they usually would have done so already. Just make sure to follow up soon so whatever they need doesn't become a bigger issue later!
This is super helpful, thank you! I just checked my online account and there's nothing new there, which is a relief. I'm definitely going to try the 8am strategy tomorrow - seems like that's the consensus from everyone who's had success getting through. It's reassuring to hear that it was just work search verification for you. I've been keeping up with my job search requirements so hopefully that's all they need from me too. Really appreciate you taking the time to share your experience!
I just went through this exact same situation last week! Got a call from 888-581-5812, missed it, no voicemail, and spent the next two days stressing about what they could possibly want. Finally got through by calling at exactly 8:00 AM when they opened and it turned out they just needed me to verify my address because they had a slight discrepancy in their records. The whole thing took like 5 minutes to resolve once I actually talked to someone. Since you've been getting payments regularly for 3 months like I was, it's almost certainly just routine administrative stuff. They seem to do these random verification calls pretty frequently. My advice: set an alarm for 7:55 AM tomorrow and call right when they open at 8. That's honestly the only way I've ever gotten through without waiting hours. And don't panic - if it was something that would affect your benefits immediately, they usually put a hold on payments first and then try to contact you. The fact that you're still receiving money is a good sign that it's nothing urgent!
Good luck getting through to anyone at NYS Department of Labor to ask questions about this. I've been trying to get clarification on part-time work rules for weeks and can never get through. The phone system is impossible and their website doesn't give clear examples for different situations.
One more important thing - make sure you understand the difference between gross and net earnings. NYS Department of Labor wants your gross earnings before taxes and deductions when you file your weekly claim. And remember, even if you earn too much to get benefits for a particular week, you're still maintaining your claim and using up one of your benefit weeks.
I went through something similar last year when I was on unemployment and picked up freelance work. One thing that helped me was creating a simple spreadsheet to track my weekly earnings and calculate what my benefit reduction would be before I filed each claim. That way I wasn't surprised by the amounts. Also, don't forget that if you work more than 3 days in a week, even if you're under the earnings threshold, it can still affect your benefits. The day limit is separate from the dollar limit, which nobody ever mentions. Good luck with the temp job!
Wait, there's a day limit too? I had no idea about the 3-day rule! That's really important to know. Do you happen to remember what happens if you work 4 days - do you lose all benefits for that week or is it prorated somehow? This is getting more complicated than I thought but I really appreciate everyone sharing their experiences here.
Great question! I was worried about this exact same thing when I first started collecting unemployment. Your cousin might be thinking of situations where people commit fraud or make errors on their claims. As long as you've been honest about your job search activities and haven't worked without reporting it, you're totally in the clear. The whole point of unemployment insurance is to bridge the gap until you find new employment - getting hired is the success story they want to see! Just make sure to report your new job start date on your final weekly certification and you'll be all set.
This is such helpful reassurance! I've been hearing so many different things from family and friends that I wasn't sure what to believe. It's good to know that finding work quickly is actually what the system is supposed to help with. I'll definitely make sure to report my start date properly on my final claim. Thanks for breaking it down so clearly!
Your cousin might be confusing unemployment with other benefits or maybe heard about someone who had to repay due to fraud. The unemployment system is actually designed to support you while you're looking for work, and finding a job is the intended outcome! I went through the same worry when I got hired after collecting for about 2 months. Just make sure on your final weekly certification to accurately report your last day of unemployment and your job start date. The NYS DOL website has a section that explains this - you're only required to repay if you received benefits you weren't entitled to (like working unreported hours or being unavailable for work). Since you've been following the rules and actively job searching, you should have nothing to worry about. Congrats on the new position!
This is exactly the kind of clear explanation I needed to hear! I was getting so anxious after my cousin planted that seed of doubt in my mind. It makes total sense that the system is designed to help people get back to work, not penalize them for succeeding. I really appreciate everyone taking the time to explain this - it's such a relief to know I won't have any surprise bills coming my way. Now I can focus on preparing for my new job instead of worrying about owing money back to the state!
Oliver Becker
Just went through this myself - my benefits ended exactly at 26 weeks. Make sure you file your final weekly claim even if it shows 0 days remaining, sometimes there are small adjustments. Also start preparing now for what you'll do after benefits end. The job search pressure definitely increases when you're getting close to the deadline.
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Hiroshi Nakamura
@Zainab Yusuf - I'm currently at week 20 myself so I understand the anxiety! One thing that really helped me was calling my local One-Stop Career Center. They have counselors who can help you prepare for when benefits end and sometimes know about programs or temporary assistance that might bridge the gap. Also, if you haven't already, make sure you're signed up for job alerts on multiple platforms so you're not missing any opportunities in these final weeks. The countdown is stressful but you've got this!
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Max Knight
•@Hiroshi Nakamura That s'really helpful advice about the One-Stop Career Centers! I hadn t'thought about reaching out to them. Do you know if they offer any specific services for people who are close to exhausting their benefits? I m'definitely feeling that countdown pressure and want to make sure I m'exploring all my options before those 12 weeks are up.
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