New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm new to this community and dealing with the exact same situation! Certified on Sunday, got the "payment released" email on Monday, and it's now been 5 days with no deposit. I've been a nervous wreck thinking I did something wrong with my certification or that there was an issue with my direct deposit info. Finding this thread has been such a relief - it's clear this is a widespread problem affecting tons of people with identical timelines. I can't believe NYSDOL didn't send out any advance notice about potential delays when they implemented their new fraud prevention system. We depend on these payments for rent, groceries, and other essentials - the lack of communication is really unacceptable. I'm going to start by calling my bank tomorrow to rule out any holds on their end, then maybe try that Claimyr service if I need to reach someone at NYSDOL directly. Thanks to everyone for sharing their experiences and keeping each other informed. It really helps to know we're not alone in this!

0 coins

Rebecca, welcome to the community and you're definitely not alone! I'm also new here and going through the exact same timeline - Sunday certification, Monday release email, now day 5 of waiting. This thread has been a lifesaver for my anxiety too. It's incredible how many of us are experiencing identical delays with the new fraud prevention system. The lack of advance warning from NYSDOL is really frustrating, especially when people are counting on these payments for basic necessities. Calling your bank first sounds like a smart approach - several people here have found that helpful. And that Claimyr service Carmen mentioned seems promising if we need to actually reach someone at NYSDOL. Keep us posted on what you find out tomorrow! It's comforting to have this support network while we all navigate this mess together.

0 coins

Just wanted to add my voice to this discussion as someone experiencing the exact same issue! I certified last Sunday, got the "payment released" email Monday morning, and here I am on day 5 with nothing in my bank account. Like so many others here, this has never happened to me before - my unemployment payments have always shown up within 24-48 hours of the release notification. I was starting to panic thinking I'd made some mistake or that there was a problem with my account, but reading through all these comments has been such a huge relief. It's clear this is a widespread system issue affecting tons of people with identical timelines. The fact that NYSDOL didn't warn claimants about potential delays when they rolled out this new fraud prevention system is really frustrating - we're already dealing with financial stress and need to be able to plan accordingly. I'm going to call my bank tomorrow morning to make sure they're not holding anything on their end, and if that doesn't resolve it, I'll look into that Claimyr service. Thanks to everyone for sharing their experiences and creating this supportive space. It really helps knowing we're all going through this together!

0 coins

just a heads up - if you received unemployment in 2024 make sure youre using the right tax forms. the rules changed a bit from covid years. also check if you qualify for any credits that might offset what you owe

0 coins

One thing that might help is to look into making quarterly estimated tax payments if you think you might need unemployment benefits again in the future. Since UI benefits don't have automatic withholding like regular paychecks, you can avoid a big tax bill by setting aside money throughout the year. I also recommend keeping detailed records of all your unemployment payments in case there are any discrepancies with the 1099-G form you receive.

0 coins

That's really smart advice about quarterly payments! I wish I had known about that option earlier. Setting aside money throughout the year definitely sounds better than getting hit with a surprise tax bill. Do you know if there's a specific percentage you'd recommend putting aside from each unemployment payment?

0 coins

I went through this exact situation about 6 months ago with my two kids. You can definitely get both - I'm still receiving SNAP even while getting unemployment. The key thing is to be completely honest on your SNAP application about receiving unemployment. They'll calculate your SNAP benefits based on your total household income including the unemployment payments. For a family of 3, you might still qualify for a decent amount even with unemployment income. Also, don't forget to look into WIC if your kids are under 5 - that's separate from SNAP and really helpful for families. The whole process takes a few weeks so definitely get both applications in as soon as possible.

0 coins

This is really helpful to hear from someone who's been through the same situation recently! I didn't even think about WIC - my youngest is 3 so that could definitely help too. Thanks for mentioning being honest about the unemployment income on the SNAP application. I was worried they might just automatically deny me if I reported it, but it sounds like they actually factor it in properly. Did you have any issues with the timing of when you started getting the benefits?

0 coins

I'm in a similar situation and just wanted to add that the local DSS offices can be really helpful if you can get there in person. I know it's hard with kids but when I applied for SNAP, the caseworker walked me through exactly how my unemployment benefits would affect my food stamp amount. They have calculators that show you right away what you'd qualify for. Also, if you're having trouble with childcare for job searching while on unemployment, some counties have emergency childcare assistance programs that can help bridge the gap. Don't give up if the first application seems overwhelming - there are people there to help you navigate it all.

0 coins

That's really good advice about going in person to the DSS office! I hadn't thought about that but it makes sense that they could walk you through the calculations right there. Do you know if most counties have those emergency childcare assistance programs you mentioned? I'm in Nassau County and that would be incredibly helpful while I'm job searching. It's been such a stressful time trying to figure out all these different programs while also dealing with suddenly losing my income.

0 coins

just be honest about everything and you'll be fine, the system is set up to catch people who try to cheat but if you report your work they usually just reduce your benefits for that week

0 coins

That makes me feel a bit better. I really don't want to do anything wrong, I just needed to understand how it all works.

0 coins

Just to add to what others have said - NYS Department of Labor also receives data from the State Directory of New Hires, which employers must report to within 20 days of hiring someone. They also do periodic cross-matches with Social Security Administration records and state tax databases. The bottom line is they have multiple ways to detect unreported work, so transparency is definitely your best policy. When you certify for benefits each week, report ANY work you did during that week, even if it was just a few hours or you haven't been paid yet. It's much better to have your benefits reduced correctly than to face fraud charges later.

0 coins

This is really helpful information! I didn't realize there were so many different systems they use to cross-check employment. The 20-day new hire reporting requirement is especially important to know about. I'm feeling much more confident now that I understand the process better - it sounds like as long as I'm upfront about any work on my weekly certifications, I should be okay. Thanks for breaking down all the different ways they monitor this!

0 coins

Just went through this myself - my benefits ended exactly at 26 weeks. Make sure you file your final weekly claim even if it shows 0 days remaining, sometimes there are small adjustments. Also start preparing now for what you'll do after benefits end. The job search pressure definitely increases when you're getting close to the deadline.

0 coins

@Zainab Yusuf - I'm currently at week 20 myself so I understand the anxiety! One thing that really helped me was calling my local One-Stop Career Center. They have counselors who can help you prepare for when benefits end and sometimes know about programs or temporary assistance that might bridge the gap. Also, if you haven't already, make sure you're signed up for job alerts on multiple platforms so you're not missing any opportunities in these final weeks. The countdown is stressful but you've got this!

0 coins

@Hiroshi Nakamura That s'really helpful advice about the One-Stop Career Centers! I hadn t'thought about reaching out to them. Do you know if they offer any specific services for people who are close to exhausting their benefits? I m'definitely feeling that countdown pressure and want to make sure I m'exploring all my options before those 12 weeks are up.

0 coins

Prev1...295296297298299...1378Next