New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hey Luca! Just wanted to add that you should also make sure you're meeting the work search requirements while your claim is pending. In NY you need to make at least 3 work search contacts per week and keep records of them. You can do this through job applications, contacting employers directly, or attending job fairs. Don't forget to log these in your weekly certification - it's required even during the pending period. Good luck with your claim!

0 coins

@Harmony Love You can use any legitimate job search method for the work search requirements! NYS DOL accepts applications through Indeed, LinkedIn, company websites, staffing agencies, networking events, and even direct contact with employers. The key is just documenting what you did - like saving job posting links, noting company names and dates you applied, etc. The NY.gov jobs site is also good to check since some employers prefer to post there for state residents. Just make sure whatever you do counts as a genuine attempt to find work!

0 coins

Just went through this same situation a few months ago! The waiting week elimination is still in effect for 2025, so you should get paid for your first week of unemployment once approved. One thing I wish someone had told me earlier - make sure you have direct deposit set up in your my.ny.gov account because paper checks can add extra delays. Also, keep all your employment documents handy (last pay stub, separation notice if you got one) in case they need additional verification. The restaurant industry layoffs are usually pretty straightforward for approval since it's clearly not your fault. Hang in there!

0 coins

@Sofia Martinez Setting up direct deposit is super quick - it only takes a few minutes in the my.ny.gov portal and shouldn t'cause any delays with your pending claim. I d'actually recommend doing it ASAP because once your claim gets approved, you want payments to start flowing as fast as possible. You just need your bank routing number and account number. The system processes the change right away, so if your claim gets approved this week you d'still get direct deposit rather than waiting for a paper check in the mail.

0 coins

@Sofia Martinez Setting up direct deposit is super quick - it only takes a few minutes in the my.ny.gov portal and shouldn t'cause any delays with your pending claim. I d'actually recommend doing it sooner rather than later because once your claim gets approved, you want payments to start flowing as fast as possible. Just go to the payment preferences section and enter your bank routing and account numbers. The system will usually verify it within a business day or two. Much better than waiting weeks for a paper check to arrive in the mail!

0 coins

Going through the exact same thing right now! I certified on Wednesday morning and it's Friday evening with absolutely nothing in my payment history. Usually it shows up within a few hours like you said. After reading all these comments, it sounds like there's definitely some kind of system-wide issue happening this week. I'm going to check my message center tomorrow morning and try calling right when they open at 7:30am. If that doesn't work, I might have to bite the bullet and try Claimyr since so many people here are saying it actually works. It's just crazy that we have to pay a service to get through to our own state agency! Really hoping this resolves for all of us soon - the stress of not knowing if your payment is coming when you have bills due is awful. Keep us updated if you hear anything!

0 coins

I'm in the same exact situation! Certified Wednesday too and still nothing showing up. It's so frustrating when you're depending on that money. I've been reading through all these replies and it seems like there's definitely something going on system-wide this week. Multiple people are reporting the same delays. I'm going to try calling first thing Monday morning and also check my message center like others suggested. If all else fails, might have to look into that Claimyr service everyone keeps mentioning. Really hope this gets sorted out soon for all of us - the uncertainty is the worst part!

0 coins

I'm experiencing the exact same issue! Certified on Tuesday and it's now Saturday with absolutely nothing showing in my payment history. This is really stressful because I have my electric bill due Monday and was counting on this payment. After reading through everyone's experiences here, it's somewhat reassuring to know this seems to be a widespread problem this week rather than something specific to my account. I'm going to follow the advice here and check my message center first thing Monday morning, then try calling right at 7:30am when they open. If I can't get through after a few attempts, I think I'll have to try that Claimyr service that so many people are recommending - it sounds like it actually works even though it's frustrating we have to pay extra just to reach our own state agency. Thanks to everyone sharing their experiences and solutions, it really helps to know we're not alone in this mess!

0 coins

I'm going through the same thing! Certified on Monday and it's now Sunday with nothing showing up. This whole thread has been so helpful - at least we know it's not just us. I was starting to think my account got flagged or something. I'm definitely going to try the early morning calling strategy tomorrow and check my message center like everyone suggests. It's ridiculous that we might have to use a paid service like Claimyr just to get through to our own unemployment office, but if it works it might be worth it. Really hoping they get this system issue sorted out soon - the stress of waiting for money you need for basic expenses is unbearable. Thanks for sharing your situation, it helps knowing others are in the same boat!

0 coins

Just to clarify - not knowing you were eligible can be good cause if you can document that you researched other options or received conflicting advice. Keep any emails or notes about job search activities during those months. The key is showing you weren't just procrastinating but had legitimate reasons for the delay.

0 coins

I do have emails with recruiters and applications I submitted. Would those help show I was actively looking for work instead of just avoiding filing?

0 coins

Absolutely! Those demonstrate you were taking reasonable steps to find employment, which supports your case for backdating.

0 coins

I was in a very similar situation - got laid off in September but didn't file until December because I was confident I'd land something quickly. NYS DOL approved my backdating request once I explained that I genuinely believed unemployment was meant as a last resort and had been actively interviewing. The key thing that helped my case was showing a clear timeline of my job search efforts during those months. I submitted screenshots of job applications, interview confirmations, and even rejection emails to prove I was pursuing work rather than just delaying. They ended up giving me back pay for about 8 weeks out of the 12 I requested. Don't let the fear of rejection stop you from trying - the worst they can say is no to some of the weeks, but you'll still get benefits going forward.

0 coins

OP, I just went through this nightmare last month! Here's what worked for me: 1) Mail your forms to the Albany address that @Natasha Petrova mentioned if you have the barcode forms - use certified mail with tracking. 2) Fill everything out in BLACK INK ONLY (learned this the hard way). 3) Write your claim number on EVERY single page. 4) Take photos of everything before you send it. 5) If you need to talk to someone urgently, I had success with Claimyr - got connected to an agent who expedited my case. The whole verification process took about 2.5 weeks once they received my documents. Hang in there, it does get resolved eventually! Also check your online inbox daily once the site is working - they send important updates there.

0 coins

This is so frustrating! I'm in a similar boat - got the identity verification forms two weeks ago and the website has been completely unusable. I've been trying to log in at different times of day but keep getting those timeout errors. Really worried about my rent payment too. Did anyone find out why so many people are getting these verification requests all of a sudden? It seems like half the people I know on unemployment got these forms around the same time. Also, for those mentioning Claimyr - is there a cost to use that service? At this point I'm willing to try anything to get through to an actual human being. The phone lines are impossible and I've been calling for days with no luck.

0 coins

One important thing to consider - if you do qualify based on previous W-2 wages, you'll need to be available for work and actively job searching. Running your sole proprietorship while collecting benefits could be tricky depending on how much time you're dedicating to it. NYS Department of Labor requires you to be able and available for full-time work.

0 coins

Good point. My business is basically dead right now anyway, so I'd definitely be available for full-time employment. I've actually been looking for regular jobs since the consulting work dried up.

0 coins

I went through this exact situation last year. As a former sole proprietor who had some W-2 income, I was able to qualify for benefits. The key is that NYS Department of Labor looks at ALL your covered wages during the base period, not just your most recent employment status. Since you mentioned having part-time W-2 work last year, definitely check your wage history first. Also, when you do apply, be completely transparent about your consulting business status - they'll ask about any self-employment income during your weekly certifications. If your business truly has no income coming in and you're genuinely seeking employee work, you should be fine. Just make sure you can document your job search efforts.

0 coins

Prev1...293294295296297...1378Next