New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miranda Singer

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unpopular opinion: the ny unemployment website crashes are intentional to reduce the number of people who can successfully claim benefits. they know exactly what they're doing ๐Ÿ‘€

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Cass Green

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I've been saying this for months! It's like they design the system to be as frustrating as possible so people just give up. Classic government BS.

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Finley Garrett

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facts. they make it way harder than it needs to be. notice how the tax payment website NEVER crashes? ๐Ÿค”

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Eloise Kendrick

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I feel your pain! I went through this exact nightmare 2 months ago. After days of website crashes and busy signals, I finally got through using a combination of things: 1) Called the automated certification line at 1-888-581-5812 around 6am (way less busy), 2) Used Firefox browser in incognito mode for the website attempts, and 3) When I absolutely needed to speak to someone about a complex issue, I used Claimyr - skeptical at first but they actually connected me to a live DOL agent in under an hour. The whole system is broken but don't give up! Document everything in case they try to claim you missed deadlines due to their technical failures. You've got this! ๐Ÿ’ช

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Summer Green

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Just make sure you meet the wage requirements too. You need to have earned enough in your base period, which is usually the first 4 of the last 5 completed calendar quarters. Since you worked for 2 years you should be fine, but double check your earnings on the NYS Department of Labor website.

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I went through this exact situation on my H1B about 6 months ago. Yes, you're absolutely eligible! The process was pretty straightforward - I just needed to upload my I-797 approval notice and EAD card like you mentioned. One thing to note is that you'll need to be actively searching for work and available to accept suitable employment, which shouldn't be an issue since you're authorized to work. Also, make sure to file your claim as soon as possible since there's usually a one-week waiting period before benefits start. The weekly benefit amount is based on your previous earnings, so with 2 years of tech salary you should get a decent amount. Don't let the stress get to you - you've been paying into the system and you deserve these benefits!

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Gabriel Ruiz

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The system is designed so that employers who lay off more workers pay higher rates - it's supposed to incentivize job stability. But honestly, the whole NYS Department of Labor system feels broken when you're actually trying to use it. At least knowing you're not personally funding it makes the bureaucracy slightly less frustrating.

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Zainab Ibrahim

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Thanks everyone for clearing this up! I had no idea it was entirely employer-funded through their unemployment taxes. I was actually worried I hadn't been paying enough into the system somehow. It's good to know that when I file my claim with NYS Department of Labor, I'm accessing benefits that my previous employers have already paid for through their tax contributions. Makes the whole process feel more legitimate and less like I'm asking for a handout.

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Sarah Jones

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Just respond honestly and quickly to whatever they send you. The worst thing you can do is ignore it or miss deadlines. I've seen people lose benefits just because they didn't respond to fact finding requests on time, even when they had valid claims.

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Dmitry Ivanov

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I went through this exact same thing a few months ago - got the fact finding notice after being on benefits for about 2 months. Turned out my former employer had finally submitted their response to NYS Department of Labor (they're supposed to do it within 10 days but many take their sweet time). The fact finding interview was actually pretty straightforward - they just wanted to confirm the details of my layoff and make sure my employer's version matched mine. The whole process took about 2-3 weeks, and my benefits continued during the investigation. Just make sure you respond to any requests promptly and keep all your documentation handy. You've got this!

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Nia Davis

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Just want to add that I went through this withdrawal process about 2 months ago and it was honestly one of the most stressful experiences! The not knowing and waiting for payments was rough. Mine took exactly 21 days from withdrawal to new determination. A few things I wish I had known: - They sometimes send requests for additional info through regular mail (not just email), so check your mailbox daily - If you have a lawyer or someone who helped with your original claim, give them a heads up about the withdrawal - they might have insights - The online portal sometimes shows weird statuses during this time, don't panic if it says confusing things Also echoing what others said about claimyr - totally worth the $20 if you need to actually speak with someone. The regular phone lines are basically impossible to get through on your own. Stay strong everyone dealing with this! The system is definitely not user-friendly but most of these withdrawals do get resolved in the claimant's favor from what I've seen. Just document everything and respond quickly to any requests they send. ๐Ÿคž

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Ravi Malhotra

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@Nia Davis This is so helpful, thank you for sharing! 21 days doesn t'sound too bad compared to some of the other timelines people have mentioned. I m'definitely going to be more diligent about checking my physical mailbox - I ve'been so focused on email and the online portal that I didn t'even think about regular mail. The tip about the online portal showing weird statuses is good to know too, I ll'try not to read too much into whatever confusing messages pop up there. Really appreciate you taking the time to share your experience! ๐Ÿ™

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Victoria Scott

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Hey everyone! Just wanted to say thank you so much for all the detailed responses - this thread has been incredibly helpful and reassuring! ๐Ÿ™ I'm feeling a lot less panicked now knowing that this withdrawal process is actually pretty common and that most people here got favorable outcomes with backpay. The 30-day timeline rule @Madeline Blaze mentioned is especially comforting to know there's actually a deadline they have to meet. I've started implementing everyone's advice: - Continuing to certify weekly โœ… - Checking both email AND physical mailbox daily now (thanks @Nia Davis!) - Started organizing all my employment docs just in case - Bookmarked claimyr.com for if I need to actually talk to someone @MoonlightSonata your experience sounds almost identical to mine and knowing you got through it successfully in 4 weeks with full backpay gives me so much hope! @Fatima Al-Hashimi your breakdown of what to expect was super helpful too - I screenshot it for reference! Will definitely update this thread once I hear back from them. Fingers crossed it's good news! Thanks again everyone for sharing your experiences and making this whole stressful process feel less isolating. This community is amazing! ๐Ÿ’ชโœจ

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@Victoria Scott So glad this thread has been helpful for you! I m'also pretty new to dealing with unemployment stuff and it s'been such a relief to read everyone s'experiences here. Your checklist approach is really smart - I m'definitely going to follow your lead on organizing all the employment docs ahead of time. The whole system seems so overwhelming when you re'dealing with it alone, but having this community share their knowledge makes it feel way more manageable. Wishing you the best with your case and hope you get that favorable determination soon! ๐Ÿคž Please do update us when you hear back - I m'sure there are others following along who would benefit from knowing how it turns out!

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