Can't reach Nevada Unemployment? Claimyr connects you to a live DETR agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DETR
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DETR drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm in the exact same boat! Filed my claim about a month ago and have been getting the runaround ever since. What's really helped me is calling at exactly 8:00 AM when they open - I actually got through twice that way, though one time I got disconnected after waiting 2 hours 😤. I've also been documenting everything like others suggested. One tip that worked for a friend: try calling on Tuesdays or Wednesdays - apparently Mondays and Fridays are the absolute worst. Also, if you have any friends or family who can help call from different numbers simultaneously, that increases your odds. It's ridiculous that we have to resort to these tactics just to get basic assistance, but here we are. Don't give up - I know it's exhausting but persistence does eventually pay off!
This is really helpful advice! I hadn't thought about specific days of the week making a difference. I've been calling randomly throughout the week but I'll definitely try focusing on Tuesdays and Wednesdays. The idea of having multiple people call at once is smart too - I might ask my sister to help. It's crazy that we have to strategize like this just to reach a government office, but I appreciate everyone sharing what's actually worked for them. The 8 AM tip keeps coming up so I'm definitely going to set my alarm earlier tomorrow. Thanks for keeping everyone motivated - this whole process is so demoralizing but knowing others have eventually gotten through gives me hope! 🙏
I'm going through this exact same nightmare! Filed my claim 3 weeks ago and have been stuck in phone hell ever since. I've tried all the usual tricks - calling right at 8am, using multiple phones, hitting 0 repeatedly - but still no luck. The system just hangs up on you with that awful busy signal. It's so frustrating when you really need the help and can't even get through to a human! I've started keeping a detailed log of every call attempt with timestamps, which someone mentioned might be useful later. Has anyone tried reaching out through their website's contact form or social media? I'm getting desperate enough to try anything at this point. Stay strong everyone - at least we know we're not alone in this struggle! 💪
I feel your pain! I've been in the same situation and it's absolutely maddening. I actually had some success reaching out through their Facebook page - they responded within a few days and were able to help move things along. Also try emailing your state representative's office if you haven't already - they can sometimes intervene when regular channels fail. The documentation you're keeping is smart, that definitely helped when I finally got through. Don't lose hope, even though the system is completely broken right now! 🤞
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I'm a newcomer to this community and this whole unpinned amount situation, but wow - reading through everyone's experiences is both helpful and absolutely infuriating! I just got the dreaded "unpinned amount" notice last week and was told the usual 6-8 weeks, but clearly that's just them buying time. Thank you all for sharing your real timelines and strategies - especially @Lucy Lam for that comprehensive list and @Fatima Al-Qasimi for proving there's hope at the end of this tunnel! I'm already starting to document everything and will definitely try the early morning calling strategy. It's ridiculous that we need a whole support group just to get our own money, but I'm grateful this community exists. Going to bookmark this thread as my survival guide! 🙏
Welcome to the club nobody wants to be in! 😅 You're smart to start documenting everything right away - I wish I had done that from day one. This thread has been a lifesaver for me too. The fact that we all have to become amateur investigators just to track down our own money is absolutely wild. Definitely try that early morning calling tip and don't be discouraged if you get different stories from different reps - seems to be par for the course with DETR. We're all in this together! 💪
New member here, and honestly I'm both grateful and terrified after reading everyone's experiences! I just got hit with an unpinned amount situation last week - they told me the standard 6-8 weeks line, but clearly that's just wishful thinking based on what I'm seeing here. Already started a spreadsheet to track everything thanks to @Lucy Lam's advice, and I'm mentally preparing for a much longer haul. The fact that @Fatima Al-Qasimi had success with contacting her senator's office gives me hope though! It's absolutely insane that we need to become full-time advocates just to get our own money, but at least we have each other for support and real advice. Going to start with those early morning calls and see how it goes. Thanks everyone for being so transparent about your timelines - this community is already more helpful than anything DETR has provided! 🤝
Welcome to the waiting game, @Mia Rodriguez! 😊 You're definitely being smart by preparing for the long haul from the start. I'm also pretty new to this whole mess and it's been such a relief finding this community. The spreadsheet idea is brilliant - I'm totally stealing that! It's crazy how we're all becoming experts at navigating this broken system just to get what we're rightfully owed. At least we can share tips and keep each other sane through this process. Looking forward to hearing how those early morning calls work out for you!
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Just wanted to add my recent experience from last month! I also went through the name change process with DETR and it went surprisingly smoothly. One thing that really helped me was organizing all my documents in a specific order before calling - I had my claim number, old ID, new ID, marriage certificate, and updated Social Security card all laid out in front of me. When I finally got through (took about 2 hours of waiting), the agent was able to process everything in under 10 minutes because I had everything ready. Also, they sent me a confirmation email right away, which was reassuring. The name change showed up in my online account within 3 business days. Hang in there - it's definitely doable!
This is so encouraging to hear! 10 minutes once you got through sounds amazing. I'm definitely going to organize everything exactly like you described. Did you have to mail in any documents or was it all handled over the phone?
I just went through this process last week! One tip that saved me a lot of hassle - when you call DETR, have your phone on speaker and do other things while you wait. I actually cleaned my whole kitchen while on hold 😂 Also, if the first agent seems confused about the name change process, politely ask to speak with someone else. I had one agent who wasn't sure what to do, but the second one knew exactly how to handle it. The whole thing took about 5 business days to reflect in my account once they processed it. You've got this!
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To all those having trouble reaching a human at Nevada Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! North Nevada (Reno/Sparks/Carson City/Elko): https://youtu.be/Mc9FNfOF_yY South (Las Vegas/Henderson): https://youtu.be/joPqgg0bRFw
Manny Lark
Have you tried calling right when they open? I heard that's the best time to get through. Also, make sure you have all your documents ready when you do talk to someone. Good luck!
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Manny Lark
•They open at 8am. But seriously, start dialing at 7:59. It's like a race to get through lol
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Rita Jacobs
•This method worked for me last month. Managed to speak to someone right after they opened!
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Sean O'Connor
I've been through this exact situation and I know how stressful it is! Here are a few things that helped me get through to someone: 1. Try calling at exactly 8am when they open - literally start dialing at 7:59am 2. If you get the busy signal, hang up and immediately redial. Don't wait. 3. When you do get through to someone, politely but firmly ask to speak with a supervisor about your denied claim 4. Have your claim number, SSN, and all documentation ready before you call For the denial itself - if it's about base period earnings, gather ALL your pay stubs, W-2s, and any other income documentation. Sometimes they miss jobs or income sources. Also, don't forget you have the right to file an appeal even while you're trying to reach someone. The appeal deadline is usually pretty tight (like 30 days), so don't let that slip by while you're trying to get through on the phone. Hang in there - I know it feels hopeless but keep pushing. You've got this! 💪
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