DETR account inactive after name change, can't request benefits. Facing eviction. Help!

Ugh, I'm so sorry you're going through this. The system is such a mess rn. Have you tried calling them directly? I know it's a pain, but sometimes that's the only way to get answers.

I found a way to actually get someone on the phone. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Mc9FNfOF_yY

I've been in the same boat, OP. It's a nightmare. Here's what worked for me: 1. Document everything. Keep a log of all your calls, emails, and submitted documents. 2. Reach out to your local state representative. They often have contacts in DETR and can help push things along. 3. If you're facing eviction, look into emergency rental assistance programs in your area. They might be able to help while you're waiting for UI to come through. 4. Check if there are any legal aid organizations in your area that specialize in UI issues. They might be able to advocate for you. 5. Keep requesting your weekly benefits even if it says your account is inactive. This creates a paper trail. Hang in there. I know it's tough, but keep pushing. 💪

have u tried faxing ur docs? sometimes the online system glitches but faxes still go thru. worth a shot 🤷‍♂️

This is why we need to overhaul the entire UI system. It's a joke that people are facing homelessness because of bureaucratic bs. Vote for politicians who actually care about fixing this mess!

Hey OP, just a heads up - make sure you're checking your spam folder regularly. Sometimes important DETR emails end up there. Learned that one the hard way 😅

idk if this helps, but I had a similar issue with my account showing inactive. Turns out there was a glitch in their system affecting accounts with recent name changes. I had to call (took forever) and they had to manually update something on their end. Might be worth mentioning when you get through.

I'm so sorry you're dealing with this stress, especially with eviction looming. I went through something similar last year and it's absolutely terrifying. A few things that helped me: 1. Contact Nevada 211 (dial 2-1-1) - they have info on emergency rental assistance and food banks that can help bridge the gap 2. Look into the Nevada Rent Relief Program if you haven't already - they sometimes process faster than DETR 3. When you do get through to DETR, ask specifically about "name change account sync issues" - there's apparently a known bug affecting people who've changed their names Also, don't give up on the weekly certifications even if it feels pointless. Once they fix your account, you'll get backpay for all the weeks you certified for. Sending you strength - you're going to get through this! 💙

I'm dealing with something similar right now and it's absolutely maddening. The stress of not knowing when (or if) your benefits will come through while bills pile up is overwhelming. One thing that's helped me stay somewhat sane is creating a daily action plan - even if it's just "call DETR at 8am, check spam folder, research one new resource." It gives me a sense of control when everything feels so helpless. Also, if you have any friends or family who can help with groceries or small expenses while you're waiting, don't be too proud to ask. This system failing you isn't your fault, and accepting help isn't giving up - it's surviving until things get sorted out. Rooting for you! 🤞