Has anyone else noticed that the info on the DETR website is often outdated? I swear I've seen pages that haven't been updated since like 2019.

This is so frustrating! I had a similar experience where the rep basically admitted they weren't sure what they were doing but went ahead and made changes anyway. The worst part is once they mess something up in the system, it seems to take forever to fix. I ended up having to call back multiple times just to get someone who actually knew the process. Have you tried calling back to see if you can get a different rep who might be able to correct whatever the first one did wrong?

Ive herd that sometimes claims get stuck in the system if theres a small discrepancy. Like if your adress changed or something. Might be worth double checking all your info is correct

I'm dealing with something similar - had three weeks approved in September that are still stuck in "pending finalization" status. It's incredibly frustrating! I've been following some of the advice here and what's worked best for me so far is calling right at 8am when they open AND sending a detailed email with my claim number. The combination seems to help. Also, if you have any documentation from when you first filed or correspondence about those October weeks, keep it handy when you do get through to someone. They always ask for reference numbers and dates. Hang in there - we'll get through this mess eventually! 💪

Plot twist: what if DETR is actually run by a bunch of sloths? 🦥 Would explain a lot tbh

I'm dealing with the exact same nightmare! Filed my claim in July and haven't received a single update. The worst part is when you finally do get through on the phone, they just tell you to "keep waiting" with no timeline or explanation. I've started keeping a detailed spreadsheet of every call attempt, email sent, and date - figured it might help when I eventually reach someone who can actually do something. Has anyone had luck contacting the governor's office? I'm thinking about escalating there next since my local rep hasn't responded either. This whole situation is beyond frustrating when people are struggling to pay rent and buy groceries 😤

To all those having trouble reaching a human at Nevada Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/wEoepaaJWx8

Thanks for creating this community, Todd! As a newcomer dealing with Nevada unemployment issues, I'm really hoping this will be a helpful resource. I've been struggling to get through to someone at DETR for weeks now. Looking forward to connecting with others who might be going through similar challenges and learning from everyone's experiences here.

Have you tried calling right when they open? I heard that's the best time to get through. Also, make sure you have all your documents ready when you do talk to someone. Good luck!

I've been through this exact situation and I know how stressful it is! Here are a few things that helped me get through to someone: 1. Try calling at exactly 8am when they open - literally start dialing at 7:59am 2. If you get the busy signal, hang up and immediately redial. Don't wait. 3. When you do get through to someone, politely but firmly ask to speak with a supervisor about your denied claim 4. Have your claim number, SSN, and all documentation ready before you call For the denial itself - if it's about base period earnings, gather ALL your pay stubs, W-2s, and any other income documentation. Sometimes they miss jobs or income sources. Also, don't forget you have the right to file an appeal even while you're trying to reach someone. The appeal deadline is usually pretty tight (like 30 days), so don't let that slip by while you're trying to get through on the phone. Hang in there - I know it feels hopeless but keep pushing. You've got this! 💪