
Ask the community...
Have you tried clearing your browser cache and cookies? Sometimes that can help with login issues on government sites.
I haven't tried that actually. I'll give it a shot, thanks!
27d
PSA: If you're having trouble with online verification, check if your address matches EXACTLY what's on file with the DMV. Even a slight difference can cause issues.
Protip: If you cant get thru on the phone, try emailing them. Sometimes they respond faster that way. Just make sure to include all ur info
lol good luck. i've been trying to fix an issue with my claim for 3 months now. feels like im screaming into the void π³οΈ
Same boat, friend. It's like playing unemployment roulette π°
2M
Have you tried contacting your local representative? Sometimes they can help push things along
1M
Have you tried reaching out on social media? Sometimes tweeting at them or messaging on Facebook can get a response. Worth a shot!
This actually worked for me once! Got a DM from them within a day after tweeting. π
2M
Ive herd that sometimes claims get stuck in the system if theres a small discrepancy. Like if your adress changed or something. Might be worth double checking all your info is correct
That's a good point. I'll go through everything again to make sure it's all correct. Thanks!
2M
Anyone else think its ridiculous we have to jump through so many hoops just to update our names? The system is broken af
Preach! π It's 2023, this should all be doable online smh
2M
Hey OP, congrats on the name change! Just a heads up, make sure you update your bank info too if you're getting direct deposits. Learned that one the hard way π
PSA: If you're having trouble getting through on the phone, try calling right when they open. I got through after only 20 minutes on hold last week!
What time do they open?
3M
8am in my state, but check your local office hours to be sure!
3M
Anyone else notice that the online system is down... again? π How are we supposed to certify if the website never works?
Ugh, yes! I've been trying all morning. Guess I'll try again tomorrow π€·ββοΈ
3M
Has anyone had luck with the callback option? I've been waiting for days and still no call.
I tried it once. They called back after 2 days, but I missed the call and had to start over. So annoying.
3M
Callback worked for me, but it took almost a week. Just make sure you answer every call, even if you don't recognize the number.
3M
Guys, I'm telling you, email is the way to go. I sent a detailed email explaining my issue and got a response in 48 hours. Way better than calling.
Really? What email address did you use? I can't find a direct email anywhere on their website.
3M
I used the general contact form on their website. Make sure to put 'URGENT CLAIM CORRECTION' in the subject line. Seemed to get their attention.
3M
Hey OP, have you tried reaching out to your local state representative? Sometimes they can help push things along with the unemployment office. Worth a shot!
Unpopular opinion: maybe try going to the office in person? I know it's a hassle, but sometimes face-to-face is the only way to get things done with bureaucracy.
I tried that last month. Waited in line for 3 hours only to be told they can't help and I need to call. π€¦ββοΈ
3M
Oof, that sucks. Guess it depends on the office. Sorry it didn't work out for you!
3M
Anyone else feel like theyre playing the lottery with these unpinned amounts? like, will I get my money this week? next month? never? π°π€‘
LOL for real tho. It's like unemployment roulette π
4M
I'm starting to think these "unpinned amounts" are just a myth. Like bigfoot or politicians who actually care about us π
I'm convinced DETR is run by a bunch of hamsters on wheels. How hard is it to get simple things right? πΉπ‘
Hey now, don't insult hamsters like that. They're way more efficient! π
4M
Has anyone else noticed that the info on the DETR website is often outdated? I swear I've seen pages that haven't been updated since like 2019.
Omg yes! I thought I was going crazy. It's like they forgot the internet exists.
4M
StarSurfer
Has anyone tried emailing them? I know it sounds old school, but I actually got a response within a week when I sent a detailed email explaining my situation.
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Ava Martinez
What email address did you use? I can never find a working one on their website.
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14d
StarSurfer
I used uiclaimsupport@detr.nv.gov. Make sure to include your claim number and contact info in the email.
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13d
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Miguel Castro
Unpinned amounts are the worst. I had to wait 12 weeks for mine. Turns out there was a "system glitch" that was holding up a bunch of payments. Might be worth asking if there are any known issues when you finally get through to someone.
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Mei Zhang
Oh no, 12 weeks?! That's insane. Did they at least give you any compensation for the delay?
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12d
Miguel Castro
Nope, not a cent extra. Just a half-hearted apology and the money I was owed. The system is broken af
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10d
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