PSA: If you're having trouble with online verification, check if your address matches EXACTLY what's on file with the DMV. Even a slight difference can cause issues.

I had a similar issue and what finally worked was going to a Nevada JobConnect office in person. They have staff who can help reset your account on the spot. I know it's not ideal having to go in person, but after weeks of trying online and phone, it was the only thing that worked for me. You can find locations at nevadajobconnect.com. Bring your ID, social security card, and any employment documents you have. Good luck! 🤞

I'm starting to think these "unpinned amounts" are just a myth. Like bigfoot or politicians who actually care about us 🙄

I'm in the same boat as many of you - was told 6-8 weeks back in July and I'm still waiting. It's now been over 12 weeks and counting. What's really frustrating is that every time I call, I get a different story. One person tells me it's "processing," another says there's a "hold" on my account, and the last person I spoke to couldn't even find any record of my unpinned amount request. The lack of consistency is maddening! I've started keeping a detailed log like @Lucy Lam suggested, and I'm seriously considering reaching out to my state rep. This whole system feels like it's held together with duct tape and prayers. Hang in there everyone - we shouldn't have to fight this hard just to get what we're owed! 😤

Hey OP, congrats on the name change! Just a heads up, make sure you update your bank info too if you're getting direct deposits. Learned that one the hard way 😅

Thanks for sharing your experience, Emma! I went through this process about 6 months ago and it was definitely a journey. One thing I'd add to all the great advice here is to make sure you have your claim number ready when you call - they'll need it to pull up your account quickly. Also, if you're currently receiving benefits, ask specifically about whether there will be any interruption during the name change process. In my case, there was a brief delay in payments while they updated everything, so it's good to plan for that possibility. The whole process took about 2-3 weeks for me from start to finish. Best of luck with everything!

Here's what you need to do to increase your chances of getting through: 1. Call early in the morning, right when they open. 2. If you get a busy signal, hang up and immediately redial. 3. Use multiple phones if possible to increase your chances. 4. Be persistent and keep trying throughout the day. 5. Consider using an auto-dialer app to save your fingers. 6. If all else fails, try contacting them through social media or email. 7. Document all your attempts in case you need to prove you've been trying to reach them. Remember, patience is key. It's frustrating, but keep at it. Good luck!

I'm going through the exact same thing right now! Filed my claim 2 weeks ago and got the dreaded "call us" notice. I've been trying every day since then with no luck. The worst part is you can't even get into a queue - it just hangs up on you with a busy signal. I've started keeping a log of all my call attempts like someone mentioned, just in case. Has anyone had success with calling different numbers? I heard sometimes the main line is busier than regional offices. Stay strong everyone, we'll get through this eventually! 🙏

I've been dealing with this for MONTHS. At this point, I'm convinced they're just ignoring us on purpose. Anyone know if there's a way to file a complaint or something?

Guys, I think I found a secret number that works! DM me if you want it. Don't want to post it here in case they see it and shut it down.