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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm dealing with a similar situation right now! From what I've learned lurking in these forums, it seems like Nevada DETR is especially backed up lately. One thing I haven't seen mentioned yet is trying to reach out through your local workforce development office - they sometimes have direct lines to DETR that can help expedite things. Also, if you're still unemployed, make sure you're continuing to file your weekly claims even while waiting for the backdating to be processed, otherwise you might miss out on current benefits too. The whole system is definitely frustrating but reading everyone's success stories here gives me hope! Keep fighting for what you're owed! 🙏
That's a really smart tip about the workforce development office! I never thought about them having direct lines to DETR - that could definitely be a way around the phone system nightmare. And you're absolutely right about continuing to file weekly claims while waiting. I made that mistake early on and it created even more complications. Thanks for the reminder about staying persistent - sometimes we need to hear those success stories to keep going! 💪
Hey @c6513c4cb9d1! I just went through this same nightmare a few months ago in Nevada. What finally worked for me was a combination approach: I kept a detailed spreadsheet of every call attempt (date, time, wait duration), then used that documentation to file a formal complaint with the Nevada Department of Employment's director's office. Within 48 hours of sending that complaint email with my call log attached, someone from DETR actually called ME back! Also, don't forget that Nevada allows backdating up to 52 weeks if you have good cause - things like not knowing you were eligible, computer/internet issues preventing you from filing, or even personal emergencies can qualify. Make sure you have your reasoning clearly written out before you get someone on the phone. The key is being prepared and persistent. You've got this! 🙌
This is such a comprehensive strategy! The formal complaint route with documented call attempts is brilliant - I never would have thought to escalate to the director's office like that. It's amazing they actually called YOU back within 48 hours! That gives me so much hope. The 52-week backdating window is also really encouraging to know. Thanks for breaking down the "good cause" examples too - that helps me understand what kind of documentation I need to prepare. Definitely saving this advice! 📝
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I'm dealing with the exact same issue right now! Been locked out of my DETR account for about 2 weeks and the password reset just gives me error messages every time. I've tried calling during different hours but can never get through - it either goes straight to busy signal or hangs up after being on hold forever. Reading through all these comments, it sounds like going to a JobConnect office in person might be my best bet. Has anyone had success with the email approach that @Samuel Robinson mentioned? I'm willing to try anything at this point because I really need to get my claim started. This whole system seems designed to keep people from actually getting help when they need it most.
I feel your frustration! I'm in a similar boat - been locked out for about 10 days now. From what I'm reading here, it seems like the in-person JobConnect office route has the highest success rate. I haven't tried the email approach yet either, but I'm planning to do both - send an urgent email AND visit a JobConnect office this week. @Samuel Robinson do you happen to know what email address works best for DETR issues? Also @Connor O'Brien's advice about bringing all your documents seems solid. We shouldn't have to jump through all these hoops just to access our own accounts, but here we are! Let me know if the JobConnect office works for you - I'll probably try the same approach.
I just went through this exact situation last month! Here's what finally worked for me: I called the DETR number (702-486-0350) at exactly 7:58 AM and kept hitting redial. It took about 30 tries but I finally got in the queue. When I got through, the rep was able to see that my account had been automatically locked due to "suspicious activity" (which was just me trying to reset my password too many times). She unlocked it immediately and helped me set up a new password over the phone. Pro tip: Have your SSN, driver's license number, and last employer info ready. Also, if the phone route doesn't work, definitely try the JobConnect office like others mentioned - my friend had success there too. The key is persistence and having all your docs ready. Don't give up, you'll get through eventually!
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I'm a newcomer to this community and this whole unpinned amount situation, but wow - reading through everyone's experiences is both helpful and absolutely infuriating! I just got the dreaded "unpinned amount" notice last week and was told the usual 6-8 weeks, but clearly that's just them buying time. Thank you all for sharing your real timelines and strategies - especially @Lucy Lam for that comprehensive list and @Fatima Al-Qasimi for proving there's hope at the end of this tunnel! I'm already starting to document everything and will definitely try the early morning calling strategy. It's ridiculous that we need a whole support group just to get our own money, but I'm grateful this community exists. Going to bookmark this thread as my survival guide! 🙏
Welcome to the club nobody wants to be in! 😅 You're smart to start documenting everything right away - I wish I had done that from day one. This thread has been a lifesaver for me too. The fact that we all have to become amateur investigators just to track down our own money is absolutely wild. Definitely try that early morning calling tip and don't be discouraged if you get different stories from different reps - seems to be par for the course with DETR. We're all in this together! 💪
New member here, and honestly I'm both grateful and terrified after reading everyone's experiences! I just got hit with an unpinned amount situation last week - they told me the standard 6-8 weeks line, but clearly that's just wishful thinking based on what I'm seeing here. Already started a spreadsheet to track everything thanks to @Lucy Lam's advice, and I'm mentally preparing for a much longer haul. The fact that @Fatima Al-Qasimi had success with contacting her senator's office gives me hope though! It's absolutely insane that we need to become full-time advocates just to get our own money, but at least we have each other for support and real advice. Going to start with those early morning calls and see how it goes. Thanks everyone for being so transparent about your timelines - this community is already more helpful than anything DETR has provided! 🤝
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I'm so sorry you're dealing with this stress, especially with eviction looming. I went through something similar last year and it's absolutely terrifying. A few things that helped me: 1. Contact Nevada 211 (dial 2-1-1) - they have info on emergency rental assistance and food banks that can help bridge the gap 2. Look into the Nevada Rent Relief Program if you haven't already - they sometimes process faster than DETR 3. When you do get through to DETR, ask specifically about "name change account sync issues" - there's apparently a known bug affecting people who've changed their names Also, don't give up on the weekly certifications even if it feels pointless. Once they fix your account, you'll get backpay for all the weeks you certified for. Sending you strength - you're going to get through this! 💙
This is such helpful advice, thank you! I had no idea about Nevada 211 or the specific name change bug. Going to call 211 today and definitely mention that bug when I finally get through to DETR. It's reassuring to know I'm not the only one who's been through this nightmare. Really appreciate you taking the time to share all these resources 🙏
I'm dealing with something similar right now and it's absolutely maddening. The stress of not knowing when (or if) your benefits will come through while bills pile up is overwhelming. One thing that's helped me stay somewhat sane is creating a daily action plan - even if it's just "call DETR at 8am, check spam folder, research one new resource." It gives me a sense of control when everything feels so helpless. Also, if you have any friends or family who can help with groceries or small expenses while you're waiting, don't be too proud to ask. This system failing you isn't your fault, and accepting help isn't giving up - it's surviving until things get sorted out. Rooting for you! 🤞
Thank you so much for this perspective and the practical advice about making a daily action plan. You're absolutely right that having some structure helps when everything feels out of control. I've been so focused on the big picture stress that I hadn't thought about breaking it down into manageable daily actions. And you're right about asking for help - I've been hesitant because I feel like this should be "temporary" but it's been going on for weeks now. Really appreciate the reminder that this isn't my fault and that surviving the system's failures is what matters right now. Hope your situation gets resolved soon too! 💙
Butch Sledgehammer
I'm so sorry you're dealing with this! I just went through the exact same thing last week - got hung up on three times in a row. What finally worked for me was calling the moment they opened at 8 AM on a Wednesday, and I had all my documents pulled up on my computer so I could answer their questions super quickly. I also wrote down my SSN, claim number, and the specific issue I was calling about so I wouldn't stumble when they asked. It's absolutely ridiculous that we have to strategize like this just to get help with our own benefits, but unfortunately that seems to be the reality. Don't give up - you WILL get through eventually! Also, make sure you're calling the right number for your specific issue - sometimes there are different lines for different problems. Hang in there! 🤞
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Aisha Abdullah
•This is such solid advice! I never thought about having everything written down beforehand - that's probably why I fumbled when I finally got someone on the line last time. The tip about calling the right number for your specific issue is huge too. I wasted so much time calling the general line when I probably needed a different department. It really is insane that we need military-level planning just to access unemployment benefits, but I appreciate you sharing what worked. Going to prep everything tonight and try the Wednesday 8 AM strategy! 🤞
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Alana Willis
I've been lurking here for weeks dealing with the same issue and finally have something to add! After reading all these great tips, I tried combining a few strategies yesterday and it actually worked. I used the auto-redialer app someone mentioned, called the technical support line (775-684-0350) at exactly 8:02 AM on a Tuesday, and when they answered I politely explained my situation and asked if they could transfer me to someone who could help with my weekly claim issue. The person was super helpful and got me transferred without putting me back in the general queue! The whole call took about 15 minutes instead of the usual hours of trying. It's sad that we need this level of coordination just to get basic help, but this community has been a lifesaver. Thanks everyone for sharing what actually works! 🙏
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