Can't reach Nevada Unemployment? Claimyr connects you to a live DETR agent in minutes.
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Unpopular opinion: maybe we should all just camp outside the DETR office until they sort this mess out. Who's with me? ⛺️✊
Lmao, imagine the look on their faces when they show up to work and see us all there 😂
I mean... at this point, why not? Nothing else seems to be working! 🤷♂️
This exact same thing happened to me last month! The funds were "deposited" but stuck on my old card that had already been deactivated. What finally worked was calling the Way2Go customer service line directly (not DETR) and explaining the situation. They were able to see both cards in their system and manually transfer the funds to my new card. The number is on the back of your new card. It took about 3 business days to show up after they processed it. Hope this helps!
Wow, this is exactly what I needed to hear! I've been calling DETR for 2 weeks straight with zero progress. Going straight to Way2Go makes so much sense - they're the ones who actually control the card system. @Miguel Ramos you re'a hero for sharing this! I m'definitely calling them tomorrow. Did they need any verification info beyond the usual SSN and address stuff?
This is such a game changer! I've been stuck in the same situation for weeks and it never occurred to me to call Way2Go directly instead of trying to get through to DETR. @Miguel Ramos you probably just saved me months of headaches - I m'calling them as soon as they open tomorrow morning. Really appreciate you taking the time to share what actually worked instead of just complaining like the rest of us!
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I'm going through the exact same thing right now - locked out for almost 2 weeks and the password reset just errors out every time! This thread is honestly a goldmine of actual solutions. I'm taking notes on everyone's strategies: the 8:00 AM calling blitz, JobConnect office visits, clearing browser cache, and even the Assembly member constituent services route. It's insane that we need to become amateur detectives just to access our own accounts, but I really appreciate everyone sharing what actually worked. Planning to start with the early morning calling strategy tomorrow (with all docs ready) and work my way through the other options if needed. Fingers crossed one of these approaches breaks through! 🤞
Same here! I've been locked out for about 10 days now and it's driving me crazy. This whole thread has been a lifesaver though - finally some real actionable advice instead of the usual "just keep trying" nonsense. I'm definitely going to attempt the 8 AM calling strategy first thing tomorrow morning. @Geoff Richards let me know how it goes for you! Maybe we can compare notes on what works. It s'honestly shameful that Nevada s'unemployment system is this broken, but at least we re'all helping each other figure out workarounds. Good luck everyone! 💪
I'm in the exact same situation! Been locked out for 2 weeks now and it's been incredibly frustrating. After reading through all these helpful comments, I'm planning to try a multi-step approach: 1. First, I'll attempt the 8:00 AM calling strategy that @Connor Gallagher and @Owen Jenkins mentioned - seems like persistence with early morning calls has worked for several people 2. If that doesn't work, I'll definitely visit my local JobConnect office in person like @Connor O'Brien suggested - bringing all my documents (ID, SSN card, employment records) 3. As a backup plan, I might try reaching out to my Assembly member's office for constituent services help like @Michael Green recommended It's ridiculous that we have to jump through all these hoops just to access our own accounts, but I really appreciate everyone sharing their actual success stories. This thread has been more helpful than anything I've found on the official DETR website! I'll report back on what ends up working for me. Hang in there everyone - sounds like persistence really does pay off eventually! 🙏
This is such a solid plan! I love how you've organized all the different strategies that people have shared into a clear step-by-step approach. I'm in a similar situation (locked out for about a week now) and I think I'm going to follow your exact game plan. The fact that @Connor Gallagher mentioned the account can get locked just from too many password reset attempts explains so much - I probably triggered that same suspicious "activity flag." It s'encouraging to see how many people have eventually broken through using these methods. Definitely keep us posted on what works for you! We re'all rooting for each other in this bureaucratic nightmare. 💪
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I'm dealing with the exact same issue - filed back in September and my payments have been stuck in "pending resolution" for months now. It's so frustrating when you're depending on this money to survive. I've tried calling during different times of day but either get busy signals or sit on hold forever. Has anyone tried contacting their local representatives for help? I heard sometimes they can intervene when cases get stuck like this. We shouldn't have to wait this long for our own money!
Connor, I completely understand your frustration! I'm going through something very similar - been waiting since October myself. You're absolutely right about contacting local representatives - that's actually a really good suggestion. I've heard some people have had success reaching out to their assembly member or even the governor's office when cases get stuck this long. It's ridiculous that we have to jump through these hoops just to get our own benefits, but sometimes having someone with more authority advocate for you can help break through the bureaucratic logjam. Have you tried that route yet? Also, keep documenting everything - dates you called, reference numbers, etc. It might help if you do get through to someone eventually.
I'm so sorry you're going through this, Bre! The same thing happened to me last year and I know how stressful it is. After months of trying to get through on the phone, what finally worked for me was sending a certified letter to with all my documentation and details. I also filed a complaint with the Nevada Department of Employment's ombudsman office. It took about 2-3 weeks after that, but they finally processed my pending payments. Don't give up - you will get your money! In the meantime, document every attempt you make to contact them and keep filing your weekly claims. That backlog will all come through once they resolve whatever is holding up your case.
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Just a heads up, there's a new form you might need to fill out for changes in alien status. It's buried deep in their website (when it's working lol). I'll try to find the link and post it here later.
Oh wow, thanks for the tip! I'll keep an eye out for that link. Really appreciate it!
Rajan Walker
I went through this exact same issue a few months ago and it was absolutely maddening! The key thing that finally resolved it for me was getting through to someone who understood that Nevada DETR treats severance differently depending on whether you've actually received the money or not. What worked for me: I called right at 8:00 AM sharp and kept asking to be transferred until I got someone from what they call the "Deductible Income Unit" - regular customer service reps literally cannot fix severance timing issues. When I finally got the right person, they explained that I needed to report it as "pending severance" with specific future payment dates rather than the lump sum amount. The breakthrough moment was when the specialist manually adjusted my claim to show that I was eligible for benefits until I actually received each severance payment. It took about 2-3 weeks after that call for the back payments to start processing, but I did get everything I was owed retroactively. My advice: document the exact dates you'll receive each portion of your severance (even if it's months away), keep certifying every week no matter what, and don't give up on reaching that specialized unit. The system is completely broken for these situations but there are people there who can actually fix it once you get to them!
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StarGazer101
•This is exactly the kind of detailed success story I needed to hear! Thank you so much for sharing the specific steps that worked for you. The "pending severance" reporting option makes so much more sense than trying to enter a lump sum for money you haven't received yet. I'm going to write down those exact talking points about needing the "Deductible Income Unit" and reporting it as pending with specific future dates. The fact that you got all your back payments retroactively gives me real hope that this nightmare can actually end! I'm setting my alarm for 7:55 AM tomorrow to try the early morning calling strategy. It's frustrating that we have to become detective-level experts in their own system, but at least now I have a clear action plan thanks to everyone sharing their experiences here.
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Oliver Alexander
This thread has been incredibly helpful! I'm currently on week 6 of my claim being held up due to a severance package that I won't even receive until January. I had no idea about the "Deductible Income Unit" until reading everyone's experiences here - it explains so much about why I keep getting transferred to reps who clearly don't understand severance timing issues. I made the same mistake as many others by entering the full severance amount upfront instead of reporting it as "pending" with specific payment dates. Tomorrow morning I'm going to try the 8:01 AM calling strategy and ask specifically for the Deductible Income Unit. I've prepared a timeline showing exactly when each payment will be received and have all my severance documentation ready. It's beyond frustrating that this specialized department isn't common knowledge and that the online system can't handle these nuanced timing situations. But reading about everyone's eventual successes gives me hope that persistence will pay off. Thanks to everyone who shared their breakthrough stories - this community support has been more helpful than anything DETR has provided! I'll update with my results once I hopefully get through to the right people.
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