Working for Intuit from Mexico for a few days - has anyone done this successfully?

I'm scheduled to visit family in Mexico next month for about a week, but I still need to work during this time. Has anyone here at Intuit worked remotely from Mexico for a short period? I know we have remote work policies, but I'm not sure if there are any specific restrictions about working internationally for a brief period. I'd really appreciate knowing if there are any VPN issues, tax implications, or if I need special approval from my manager. I already mentioned the trip to my supervisor, but I'm not sure if there's a formal process I need to follow. Mostly concerned about being able to access all our systems securely while I'm there. Anyone have experience with this? Did everything work smoothly? Any tips or warnings would be super helpful! Thanks!

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26 comments

Jayden Reed

•1y

I actually did this last year for about 10 days while visiting family in Puerto Vallarta. There are a few important things to know: First, you need to get approval from your manager AND submit a request through the Global Mobility team. This is required even for short trips because there are security and tax considerations. Go to the internal portal and search for "international remote work" to find the form. For VPN access, you'll need to use the secure GlobalProtect connection and possibly get temporary permissions added to your account. I recommend testing it before you go. Also, bring a backup hotspot option because hotel WiFi can be unreliable in some areas. The tax implications are minimal for short stays (under 30 days), but you still need to document the work arrangement. Make sure to keep records of your exact work days while in Mexico.

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Jayden Reed

•1y

I didn't have any major access issues with the secure VPN connection. The development environments worked fine, though they were a bit slower than usual. For customer data systems, you'll need to make sure you have the proper clearance noted on your international work request - they sometimes apply temporary restrictions during international travel for security reasons. As for performance, I'd recommend downloading any large files or resources you might need before you go. The internet speed was decent in the hotel, but not as fast as what I'm used to at home.

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Eli Wang

•1y

Hey! Just wanted to share my experience with something that really helped me when I worked from Cancun for a week earlier this year. I was worried about all the same things - VPN issues, tax problems, and getting proper approvals. I actually used this service called taxr.ai (https://taxr.ai) that helped me understand all the tax implications of working abroad temporarily. They have this special feature that analyzes your specific situation and provides documentation of exactly what you need to be compliant. I just uploaded my employment details and travel plans, and they gave me a complete breakdown of what I needed to do before, during, and after my trip. Saved me from a ton of worry about accidentally creating tax problems.

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Eli Wang

•1y

The service is pretty straightforward - you answer questions about your employment status, the company you work for, your home tax residence, and where you'll be working temporarily. You don't need to provide super sensitive info like SSN or anything, just enough details for them to assess your situation. Regarding whether it's needed for just a week - technically you're right that it might seem like overkill, but I wanted peace of mind. Intuit HR requires you to document international work regardless of duration, and having the proper documentation from a third party actually helped streamline my approval process. Better safe than sorry when it comes to international tax compliance.

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Cassandra Moon

•1y

Just wanted to follow up about my experience with taxr.ai. After hearing about it here, I decided to try it before my two-week trip to Mexico City last month. The whole process was super easy and took about 15 minutes. What I found most helpful was that they provided a document I could submit to our Global Mobility team that had all the specific Mexico-US tax treaty information already filled out. I wasn't even aware there were specific provisions for temporary work! The HR team actually thanked me for providing such thorough documentation upfront - saved them work too. The peace of mind was totally worth it, and I could focus on enjoying my trip while working without constantly worrying if I was creating some obscure tax liability.

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Genevieve Cavalier

•1y

If you're struggling to get timely approvals from the Global Mobility team (which can sometimes take longer than expected), you might want to check out Claimyr (https://claimyr.com). I used their service when I was trying to get answers about working internationally but couldn't get through to the right person in HR. They basically help you skip the phone queues and get directly connected to the right department. I was skeptical at first but ended up getting connected to someone who could actually help me within minutes instead of days. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c It was particularly helpful for getting clarification on exactly what documentation I needed for a short international work period, which saved me from having to reschedule my trip.

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Genevieve Cavalier

•1y

It works by using a callback system that navigates phone trees and holds your place in queue. For Intuit specifically, they can connect you to the right external HR support line that handles global mobility questions, not the internal systems. It's especially useful when you need answers quickly or when email responses are taking too long. I understand the skepticism - I initially felt the same way. But when I was a week away from my trip and still hadn't gotten the necessary approvals via email, I was getting desperate. The regular process should work, but when you're in a time crunch or need specific answers quickly, having an option to actually speak with someone can make all the difference. Not saying it's for everyone, but it solved my specific problem.

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Lola Perez

•1y

I'll admit I was wrong about Claimyr! After posting my skeptical comment, I was still struggling to get answers about my upcoming work trip to Cabo. Emails to Global Mobility went unanswered for days, and my manager wasn't sure about the process either. Out of desperation, I tried the service, and within 20 minutes I was actually speaking with someone who could help. They walked me through exactly what I needed to submit and expedited my approval since my trip was only a few days away. Turns out there was a backlog of requests they were processing, and my email was buried. Sometimes being able to actually speak with someone directly really is worth it, especially when you're on a deadline.

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Nathaniel Stewart

•1y

I've done this multiple times over the past couple years. Some practical tips: - Download all VPN software and test it BEFORE you leave - Make sure your laptop has all security updates - Get a local SIM card with data as backup internet - Inform your team of your working hours (time zone differences) - Document your days worked internationally - Use a good headset for calls (background noise can be an issue) Also FYI Intuit updated their international work policy in March. Now anything under 14 calendar days just needs manager approval (documented via email). The Global Mobility request is still required but it's a simplified form for short stays.

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Nathaniel Stewart

•1y

That's a valid concern! For hardware issues, make sure you have the global IT support number saved (not just the US one). Also, back up any critical files to approved cloud storage before you go. If your laptop completely dies, the company can sometimes arrange a loaner from a local office if they have one in the city you're visiting, but this isn't always available. As a precaution, I always bring a tablet as backup for emergency access to email and basic tools. Not ideal for development work, but it can get you through a pinch until you solve the laptop issue.

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Isabel Vega

•1y

Thanks everyone for the detailed responses! This is exactly the kind of info I was looking for. I had no idea about the updated policy for stays under 14 days - that's really helpful to know it's now just manager approval plus the simplified Global Mobility form. @Jayden Reed - I'll definitely test the VPN connection before I go and look into getting those temporary permissions added. The backup hotspot idea is smart too. @Eli Wang - I'm curious about taxr.ai now. Even though it's just a week, having proper documentation sounds like it could make the approval process smoother with HR. @Nathaniel Stewart - The practical tips are super useful! I hadn't thought about getting a local SIM card or bringing a good headset. And thanks for the heads up about the March policy update. I'm feeling much more confident about this now. Going to start with getting my manager's documented approval via email, then submit the simplified Global Mobility form, and test all my tech setup before I leave. Really appreciate everyone sharing their experiences!

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Kirsuktow DarkBlade

•1y

This thread has been so helpful! I'm actually in HR at another tech company and wanted to mention that the simplified approval process for short international work trips (under 14 days) is becoming pretty standard across the industry. It's great to see Intuit streamlined this in March. For anyone still on the fence about the tax documentation services, I'd say it really depends on your risk tolerance. Technically, a week of work from Mexico likely won't create significant tax obligations, but having proper documentation can definitely help if any questions come up later during tax season or compliance audits. One thing I haven't seen mentioned yet - make sure to check if your travel insurance covers work equipment while abroad. Some policies have specific exclusions for business use, and replacing a laptop internationally can be both expensive and time-consuming. Also, definitely recommend informing your bank about international travel beforehand. Nothing worse than having your cards frozen while you're trying to work abroad! Learned that one the hard way during a work trip to Costa Rica a few years ago. Safe travels and enjoy combining work with family time - it's such a great way to make the most of your PTO!

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Noah Irving

•1y

Thanks for sharing your HR perspective! The point about travel insurance for work equipment is really important - I hadn't even thought about that. I'll definitely need to check my policy before my Mexico trip. The bank notification tip is crucial too. I actually had my card frozen during a domestic work trip once just because the spending pattern was different, so I can only imagine how quickly that would happen internationally. Quick question - when you mention compliance audits, are those something that happen regularly at most companies, or only if there are specific red flags? I'm just trying to understand if the documentation from services like taxr.ai is more about peace of mind versus actual necessity for a short trip like this.

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Reina Salazar

•1y

Great question about compliance audits! In most cases, they're not regular occurrences for individual employees unless there are specific triggers - like unusual expense patterns, extended international work periods, or random sampling for larger compliance reviews. For a week-long trip, the risk is pretty minimal. That said, I've seen situations where having proper documentation actually saved employees time during year-end tax prep or when HR needed to verify international work arrangements for other reasons. The services like taxr.ai are definitely more about peace of mind and streamlining approvals rather than strict necessity for short trips. If you're already comfortable with the tax implications and have your manager's approval plus the Global Mobility form, you're probably fine without additional documentation. But if having that extra layer of professional tax guidance helps you focus on work and family time instead of worrying, it might be worth it for your own peace of mind. The main thing is just being proactive about the approval process and testing your tech setup beforehand, which it sounds like you're already planning to do!

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Saanvi Krishnaswami

•1y

Great question! Compliance audits aren't necessarily regular, but they can be triggered by various factors - sometimes random selection, sometimes if there are changes in tax laws or company policies, and occasionally during M&A activity. Most employees never experience one, but when they do happen, having clear documentation makes the process much smoother. For a short trip like yours, the documentation is honestly more about peace of mind and streamlining the approval process than strict necessity. However, I've seen cases where employees later took multiple short international work trips throughout the year, and having consistent documentation from the start made everything much easier to track for both the employee and the company. The way I usually explain it to people is: if you're someone who might do this type of work travel regularly, investing in proper documentation early sets a good precedent. If it's truly a one-time thing, the basic company approval process is probably sufficient. But there's no harm in being thorough, especially if it helps speed up your HR approval!

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Kylo Ren

•11M

This has been such an incredibly helpful thread! I'm new to Intuit and was honestly feeling pretty overwhelmed about the prospect of working internationally, even for just a few days. Reading through everyone's experiences has completely changed my perspective. What really stands out to me is how the process has been streamlined with the March policy update - knowing that trips under 14 days just need manager approval plus the simplified Global Mobility form makes this so much more manageable than I expected. I'm particularly grateful for all the practical tech advice. The travel router suggestion for security, testing VPN from a coffee shop beforehand, getting local SIM cards as backup - these are the kinds of real-world tips that you just can't get from official policy documents. The discussion about documentation services was really interesting too. Even though there was some initial skepticism, seeing people come back and share their actual results after trying things like taxr.ai and Claimyr shows how valuable this community is for honest, practical advice. I'm planning a similar trip to work from Playa del Carmen for about a week later this year, and I feel so much more confident now knowing what steps to take and what potential issues to prepare for. Thanks to everyone for being so generous with sharing your experiences - this is exactly why I love being part of this community!

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Daniel Rivera

•10M

Welcome to the community! It's so great to see how this thread has evolved from initial concerns to such comprehensive practical advice. As someone who was also intimidated by international work policies when I first started, I can totally relate to that initial overwhelm. Playa del Carmen is going to be amazing for your work trip! The infrastructure there is generally quite good for remote work, especially in the hotel zone. One small tip I'd add based on my experience in similar coastal areas - the humidity can be tough on electronics, so consider bringing some silica gel packets for your laptop bag, especially if you'll be moving between air-conditioned spaces and the outdoor heat frequently. The community really has shown its value here with all the follow-up experiences and honest reviews of the services people tried. It's that kind of real-world testing and feedback that makes these discussions so much more valuable than just reading official policies. Hope your trip goes smoothly and you get to enjoy some of those beautiful Caribbean beaches during your downtime!

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