TurboTax took my state refund for filing fees but my federal return still shows 'no record of filing' despite being accepted on 1/26

Tax preparer here. What you're experiencing isn't uncommon this year. Many tax software companies have changed their fee collection methods. If your federal refund is smaller than your state, or if there's a delay expected with federal processing, they'll often pull from state instead. As for your federal return showing 'no record of filing' - that's actually separate from your state processing. Each system works independently. 'Accepted' only means the IRS received your return, not that they've started processing it. Given you filed on 1/26, you're approaching the 21-day mark when most returns are processed. If nothing updates by next week, you might want to pull your tax transcript from the IRS website to see if there are any codes or holds.

I was in the exact same situation last week! My federal return still showed no record after my state was processed. I was going crazy trying to figure out what was happening by staring at my transcript trying to decode all those weird numbers and dates. I finally decided to try taxr.ai after seeing it mentioned here, and it was insanely helpful! It translated my entire transcript and showed me exactly where my refund was in the process and why it was delayed. I use it every week now to check my status. https://taxr.ai saved me hours of stress and confusion.

I was in the same boat with TurboTax taking fees from my state instead of federal this year. Called them and they said it's based on which refund processes first now. As for the federal refund, mine took FOREVER to show up in the system - like 4 weeks after being 'accepted'. Finally got through to the IRS by using a calling app called Claimyr (claimyr.com) that got me a callback from an agent within an hour instead of waiting on hold all day. The agent confirmed my return was in process but had a minor verification hold that wasn't showing online. Got my direct deposit 3 days later!

Yeah, this is normal for 2024. TurboTax and most prep software now take fees from whichever refund comes first (usually state). As for the federal status, thats completely seperate from your state processing. The IRS is still catching up from the backlog. Mine was accepted 1/23 and I just got my deposit yesterday. You have to be patient, unfortunately.

From my experience 'accepted' and 'processing' are two totally different things. Accepted just means they got your return, not that they've started working on it. I filed on 2/1 and mine just updated to processing last week. I had to check my transcript to figure out what was really happening tho - the WMR tool is practically useless

The IRS is so backed up this year, some returns filed in January are still showing no record. It's all normal unfortunately. I had to wait 6 weeks for mine to finally move from 'accepted' to 'approved'. Tax prep companies definitely changed their policies this year - mine also took fees from state instead of federal which was a surprise.

I had this exact issue!! TurboTax has nver done this before. Called them and apparently this year they're taking fees from whichever refund processes first. It's buried in the small print somewhere. As for your federal, mine was accepted 1/30 and it actually JUST showed up on WMR yesterday. The systems are totally separate so one has nothing to do with the other.

My unpopular opinion: Stop using TurboTax, HR Block, etc. They all find new sneaky ways to charge us more each year. I switched to FreeTaxUSA last year and pay a fraction of the cost with no surprise fee deductions.

Nothing to do with your question, but the IRS is extremly slow this year. I'm still waiting for my refund from filing on 1/29... and yes TurboTax took my state refund too instead of federal like previous years. I think it's just whoever hits first. I think there systems are separated so your state being processed doesn't effect your federal at all.

WORST FILING SEASON EVER!!! 🤬 Ive been doing taxes for 11 years and this is the most confusing disorganized mess I've seen. My return was accepted 1/22 and still nothing. Called IRS and they said it's 'in process' but couldn't tell me why it's taking so long. The WMR tool is completely useless.

Just checked my transcript and found that I have a 570 code with a 971 notice issued. After hours of googling and trying to figure out what this means, I found taxr.ai which translated everything and showed me exactly what was happening. Apparently I have an audit hold because my reported W2 income didn't match what my employer submitted. Would have taken me forever to figure this out on my own!

The state and federal systems are totally separate. Your state refund processing has zero impact on your federal refund timeline. And yes, it's normal for tax prep companies to take fees from state instead of federal now - they just take from whichever processes first.

Found myself in a similar situation - filed 1/29, state came last week with TurboTax fees removed, federal still saying "no record of filing". Called the IRS today using Claimyr and got through in 45 minutes instead of waiting on hold all day. The agent confirmed my return is in the system and processing normally, just delayed. She said many early filers are experiencing this and to just keep waiting. Worth the call just for peace of mind though!

I checked my transcript and it showed code 570 and 971. After staring at the IRS website trying to decode what was happening, I tried taxr.ai. It immediately showed me I had a math error on my return that was causing the delay. Fixed it with a quick call to the IRS and my refund was approved 2 days later. Would never have figured this out from the WMR tool!