Transcript Shows No Record but WMR Says Processing?
Just checked my transcript on irs.gov and it says no record of taxes filed for 2023 yet. But when I look at the Where's My Refund tool, it says my return is being processed lol. According to the TurboTax community forums, this is pretty common but still confusing. Does this just mean they haven't gotten to updating my transcript yet? Filed about 2 weeks ago and just graduated so really hoping this refund comes through soon! 🤞
11 comments
Layla Sanders
This is actually pretty normal - think of it like your mail being delivered to your mailbox (WMR) but not yet sorted into your filing cabinet (transcript system). The IRS has multiple systems that don't always sync up in real-time. Your return is in the system, as confirmed by WMR showing it's processing, but it hasn't been fully integrated into the transcript database yet. This is especially common during the peak filing season when millions of returns flood in at once. Most returns take 21 days to process, but your transcript might not update until they're further along in that process.
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Morgan Washington
I had this exact same situation last month. Here's what happened in my case: 1. Filed on February 1st 2. WMR showed "processing" within 48 hours 3. Transcript showed "no record" for almost 3 weeks 4. Transcript suddenly updated on day 19 5. Got my refund on day 22 The systems don't talk to each other as well as you'd think. As long as WMR shows they received it, you're probably fine. Just keep checking both systems every few days (not obsessively like I did, saves your sanity!).
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Kaylee Cook
If you're possibly concerned about this discrepancy, you might want to consider using Claimyr to get through to an IRS agent. I had a somewhat similar issue last year, and after trying to call the IRS for what seemed like forever, I used this service called Claimyr (https://youtu.be/_kiP6q8DX5c) that got me connected to an actual IRS representative in about 15-20 minutes instead of waiting on hold for hours. The agent was able to confirm that my return was indeed in their system despite the transcript showing nothing. It gave me peace of mind that everything was actually processing correctly.
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Oliver Alexander
This happens EVERY YEAR and the IRS doesn't bother fixing it. I've been filing for 15 years and their systems still don't talk to each other properly. WMR is the more reliable indicator at this stage - if it says processing, they have it. Transcripts often don't update until they're almost done processing your return anyway.
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Lara Woods
While I generally agree with this assessment, I should note that there are specific circumstances where transcript updates can actually precede WMR updates. In particular, if there are any adjustments being made to your return or if certain verification processes are triggered, the transcript system might reflect these changes before WMR does. Per IRS Publication 5344, the various internal systems operate on different update schedules, which contributes to these discrepancies. But in the early stages of processing, you're absolutely right that WMR acknowledgment is the more reliable indicator.
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Adrian Hughes
Omg this happened to me too! I was freaking out thinking my return was lost in the void somewhere. I finally found this tool called taxr.ai that helped me understand what was going on with my transcript once it finally appeared. It explained all the codes and dates in plain English! The tool basically confirmed what others here are saying - the transcript and WMR systems are separate and don't always match up. When my transcript finally updated, taxr.ai helped me understand exactly what was happening with my return and when I could expect my refund. Saved me so much stress trying to decode all those weird IRS codes!
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Molly Chambers
I had almost the identical situation as you just a month ago! My transcript showed nothing for about 18 days while WMR said processing. I was more worried than when I was waiting for college acceptance letters lol. But then suddenly one morning my transcript updated with everything at once, and my refund was deposited 3 days later. It was much faster than when I had issues with my state return last year, which took months to resolve in comparison. Hang in there!
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Ian Armstrong
Welcome to IRS logic: "We have your return but also we don't have your return." 🙃 But seriously, you need to get this sorted ASAP if you've got plans for that refund money. The longer you wait, the further back in line you'll be if there actually is an issue. April tax deadline is coming up quick, and their phone lines are getting more jammed by the day!
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Eli Butler
Did you file electronically or by paper? The processing paths are very different, and paper returns take significantly longer to appear in both systems. Also, did you receive an acceptance notification from your tax software? That's a critical indicator that the IRS actually received your return versus it being rejected for some technical reason.
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Marcus Patterson
Back in 2022, I had this exact scenario. My WMR showed processing for 3 weeks while my transcript showed nothing. Then suddenly my transcript updated with a 570 code (additional account action pending) followed by a 571 (resolved) the next day. My refund was deposited exactly 8 days after the transcript first updated. The IRS processing pipeline has multiple stages, and the transcript database is just one of several systems that need to sync up.
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Lydia Bailey
According to Internal Revenue Manual 21.4.1.3, the Transcript Delivery System (TDS) and the Where's My Refund tool pull from different databases that update on different schedules. The WMR tool updates from the Master File and ISRP systems, while transcripts are generated from the IDRS. During peak filing season, these systems can be 3-5 business days out of sync with each other. It's frustrating but unfortunately completely normal.
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