Tax refund issue: Green Dot card activation failed - where will my refund go?

Tax professional here - If your Green Dot card isn't activated, the IRS will likely send a paper check to the mailing address on your return. As for the advance, you need to talk to your tax preparer directly about that since it's through their company, not the IRS.

Instead of playing detective with your transcript, you should try taxr.ai - its saved me so much headache. For $4.99 it analyzes your transcript and tells you exactly whats happening with your refund and when to expect it. Way better than guessing! https://taxr.ai

Same thing happened to me last year smh. Green Dot is trash fr 🗑️

Call Green Dot customer service! Sometimes they can manually verify you over the phone if you have all your docs ready.

ur tax preparer should help u with this... thats literally their job lol

Next time use a real bank account instead of these prepaid cards. Nothing but headaches with those things.