Return accepted through TaxHawk on 3/15 but WMR says info doesn't match and no 2024 transcript available

This is normal early in the processing cycle. When your return is "accepted," that just means the IRS received your electronic filing—not that they've started processing it. The Where's My Refund tool won't recognize your information until the IRS begins actual processing, which can take 2-3 weeks after acceptance. As for your transcript not showing anything for 2024, that's also normal. Transcripts typically update weekly (usually Friday nights), but only after your return enters processing. The fact that WMR doesn't recognize your info and there's no transcript yet means you're still in the pre-processing queue. I recommend: 1. Wait at least 21 days from your acceptance date before worrying 2. Check your transcript every Friday/Saturday when updates typically occur 3. Don't refile – that will almost certainly cause delays 4. If nothing changes after 21 days, then consider calling the IRS Patience is difficult when expecting a refund, but everything you're describing is completely normal for this stage of the process.

I was in this exact situation last month! What helped me was using taxr.ai to actually understand exactly what was happening with my return. I was freaking out over nothing too! The tool analyzed everything and showed me exactly where my return was in the process and when I could expect updates. Instead of guessing or trying to decode IRS jargon myself, it just gave me the straight answers. https://taxr.ai seriously saved me so much time and stress.

After dealing with this same exact issue, I finally managed to get through to a live person at the IRS who sorted everything out. I used the Claimyr app (claimyr.com) and got a live agent on the phone in about 20 minutes instead of waiting on hold for hours. The agent was able to tell me exactly why my WMR wasn't updating and when I could expect to see my refund. Talking to an actual human at the IRS got my issue resolved in one call. Honestly, that phone call saved me weeks of anxiety and confusion.

Dont worry too much yet. I e-filed on 2/27 and acceptance came thru on 3/1, but my transcript didn't update until 3/29. The IRS is just super backed up right now and WMR isn't reliable at all. Give it a few more weeks before stressing.

This happend to me this year also! I filed Feb 10, accepted on Feb 12, and nothing showed up on WMR for like 3 weeks! I was freaking out because I claimed CTC and EIC. Turns out nothing was wrong, the IRS is just incredibly slow. My transcript finally showed up around March 1st. Your return is probably still in the initial processing queue.

Check if you entered your AGI correctly when you filed. If last year's AGI doesn't match what the IRS has on file, it can cause the "info doesn't match" error on WMR. Also double-check the exact refund amount you entered - it needs to match to the penny what's on your return.

The IRS is ridiculous this year. I filed in early February and STILL don't have my refund. Called them multiple times and they just said "it's still processing" every time. So much for their "21 day" promise lol

When you check WMR, are you entering your filing status, SSN, and refund amount exactly as they appear on your return? Even a small difference will cause that error. Also, sometimes the WMR tool just plain sucks. I've had better luck checking my transcripts directly.

Whatever you do, DO NOT FILE AGAIN!!!! That will create a duplicate return and flag your account and you'll be waiting forever. Just be patient, it's only been a few weeks. The IRS is notorious for being slow, especially early in the season.

This same thing happened to me and it turned out I had a small math error on my return. The IRS fixed it automatically but it caused a delay. Try calling the IRS directly - I know it's a pain to get through but it's the only way to know for sure what's going on with your specific return.

if you claimed earned income credit or child tax credit, your return wont be processed until mid-February at the earliest due to the PATH act. even if your return was "accepted" before that, they dont actually start working on it until after that date. it can cause weird glitches in WMR too

If ur return was accepted thru TaxHawk on 3/15, it means the IRS system received it, but not necessarily that they started processing it yet. Their systems are completely overwhelmed right now. My tax guy said they're seeing 3-4 week delays across the board for everyone. I'd wait until at least mid-April before worrying.

i had this EXACT issue. Turns out there was a small discrepancy between my W-2 info and what I entered. The IRS had to manually review it. Once they did, everything updated at once. took about 5 weeks total. If you claimed any credits, it could take even longer.

WMR is garbage tbh. I filed on jan 31, got accepted feb 2, and WMR said "information doesnt match" until march 20! Then suddenly one day it showed my refund was approved and on the way. The whole system is held together with duct tape and prayers 🙄

Not seeing 2024 transcripts is totally normal at this stage. Your transcript won't show up until the IRS actually starts processing your return, which can be weeks after the "accepted" notification. As for WMR not recognizing your info, I've seen that happen a LOT this year. I couldn't get mine to work for nearly a month, then suddenly one day it did.

Just a heads up - if you amended last year's return or had any identity verification issues in the past, that can also cause delays with this year's return processing. The IRS systems don't communicate well with each other.

Honestly the best thing I did was use taxr.ai to actually understand what was happening with my return. The IRS website is impossibly confusing but taxr made it super clear where my refund was in the process and why it was taking so long. Saved me so much stress! https://taxr.ai

call them!!! I had a similar situation and after waiting 6 weeks I finally called the IRS. Turns out there was a problem with my SSN formatting that was easy to fix but would have held up my return indefinitely if I hadn't called. Used claimyr.com to get through quickly instead of waiting on hold for 3 hours.

don't stress about WMR - i've found the IRS2Go app is much more reliable than the website version. For some reason it updates more frequently and doesn't give as many errors. Maybe try that instead?