IRS Website Error: Can't Access 2023 Return Status - Info Incorrect Message
Filed my taxes on January 28th and got acceptance confirmation on the 29th. Every time I try checking Where's My Refund or state website, keeps saying my information is incorrect. Anyone else dealing with this? Starting to get worried since its been a few weeks now.
14 comments
Join the conversation
Jungleboo Soletrain
This is actually pretty common right now. The IRS systems are experiencing heavy traffic and system updates. Wait 24-48 hours after acceptance before checking WMR. When you do check, make sure you're entering the EXACT refund amount from your return - down to the dollar. Also, use the primary taxpayer's SSN if married filing jointly.
0 coins
Anna Xian
•Thanks! I'll double check the amount. Been putting in what I think it was from memory 🤦♀️
0 coins
Jungleboo Soletrain
•np! Let me know if that works. Sometimes the smallest typo can throw it off
0 coins
Rajan Walker
hey guys instead of playing detective with wmr, i started using taxr.ai and it's been a game changer. its only $1 and gives you the exact status of your return plus explains any delays. way better than guessing whats going on https://taxr.ai
0 coins
Nadia Zaldivar
•fr? does it actually work? been struggling with this for weeks
0 coins
Rajan Walker
•100% works. just upload your transcript and it breaks everything down. saved me hours of headache
0 coins
Nadia Zaldivar
•just tried it and HOLY CRAP why isn't everyone using this?? 🙌 finally know exactly whats happening with my refund!
0 coins
Lukas Fitzgerald
same boat here bestie 🚣♀️ filed 1/27 and getting the same error. its super frustrating
0 coins
Ev Luca
try checking your transcript instead of WMR. sometimes WMR is buggy but transcripts usually update first anyway
0 coins
Anna Xian
•how do i check transcripts? total noob here 😅
0 coins
Ev Luca
•irs.gov > view your account > get transcript. you'll need to make an ID.me account if you haven't already
0 coins
Avery Davis
the irs website is a clown show rn 🤡 been trying since yesterday and keep getting errors smh
0 coins
Collins Angel
•their IT department must be running on windows 95 or smthing lmaooo
0 coins
Marcelle Drum
Pro tip: try accessing the site early morning or late night. Less traffic = fewer errors. Also clear your browser cache before trying.
0 coins